Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
RYou may only jump-start the vehicle when the engine and exhaust system are cold.
RDo not start the engine if the battery is frozen. Let the battery thaw first.
ROnly jump-start from batteries with a 12 V voltage rating.
ROnly use jumper cables that are not damaged and have a sufficient cross-section and insu-
lated terminal clamps.
RMake sure that the two vehicles do not touch.
Make sure that:
Rthe jumper cables are not damaged.
Rnon-insulated parts of the terminal clamps do not come into contact with other metal parts
while the jumper cables are connected to the battery.
RThe jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position P.
XTurn the SmartKey to position 0in the ignition lock and remove it.
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
Position number Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
XPress together cover :of positive clamp ;and slide it back.
XConnect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jumper cable, beginning with your own battery.
332Jump-starting
Breakdown assistance
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal?of donor battery Bto ground point Aof your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
XIf the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point Aand negative terminal ?, then from
positive clamp ;and positive terminal =. Begin each time at the contacts on your own
vehicle first.
XClose cover :of positive terminal ;after removing the jumper cables.
XClose the hood.
XHave the battery checked at a qualified specialist workshop.
iJump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (
Ypage 376).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
Towing and tow-starting333
Breakdown assistance
Z
!Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
!Do not use the towing eyes for recovery
purposes as this could damage the vehicle. If in doubt, recover the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and
transported.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position Pwhen the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
!Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle can no longer be driven because of an accident or breakdown, you have the
following options:
RTransporting the vehicle
As a rule, you should have the vehicle trans-
ported.
RTowing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases. The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the transmission to position N
The function of the electric parking brake and the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or there is a
system malfunction, it is possible that:
Rthe electric parking brake may not be
applied in certain circumstances, or
Rthe transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before
the vehicle is towed (
Ypage 230). You could
otherwise be locked out when pushing or
towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear
and at the front, under covers :.
334Towing and tow-starting
Breakdown assistance
XRemove thetowin geye from th estowage
space.
The towin geye is locate dwit hth evehicl e
tool ki tunder th ecargo compartmen tfloor
(
Ypage 322).
Vehicles wit hth eTIREFI Tkit: th etowin g
eye is beneat hth etire inflation compres-
sor .
XPress th emar kon cover :inward sin th e
direction of th earrow.
XTak ecover :off th eopening.
XScrew in th etowin geye clockwise to th e
stop.
Removin gth etowing eye
XUnscrew and remove th etowin geye.
XAttac hcover :to th ebumper and press
until it engages.
XPlac eth etowin geye in th estowage well
beneat hth ecargo compartmen tfloor in
th ecargo compartmen t (
Ypage 322).
XVehicles withth eTIREFI Tkit: put bac kth e
tire inflation compressor.
Towing th e vehicle wit hth e fr ont axle
raised
Observ eth eimportant safet ynote swhen
towin gyour vehicl ewit hth efron taxl eraised
(
Ypage 333).
Only vehicles withou t4MATIC can be
towe dwit hth efront axle raised .
!Vehicles with4MATIC mus tno tbe towed
wit heither th efron tor th erear axl eraised,
as doin gso will damag eth etransmission .
Vehicles wit h4MATIC may either be towed
away wit hbot haxles on th eground or be loa-
ded up and transported.
!The ignition mus tbe switched off if th e
vehicl eis bein gtowed wit hth efron taxl e
raised. Otherwise ,ES P
®may interven eand
damag eth ebrak esystem.
XOn vehicles wit hKEYLESS-G Oor th e
KEYLESS-G Ostar tfunction: you must
use th eSmartKey instead of th eStart/Sto p
butto n (
Ypage 150).
XMakesur ethat th evehicl eis stationary.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XWhe nth evehicl eis stationary, depress th e
brak epedal and keep it depressed.
XShift th eautomatic transmission to posi-
tion P.
XReleas eth ebrak epedal .
XReleas eth eelectric parkin gbrake.
XSwitc hoff th eautomatic locking
(
Ypage 230).
XSwitc hon th ehazard warnin glamp s
(
Ypage 119).
XTurn th eSmartKey in th eignition loc kto
position 0and leav eth eSmartKey in th e
ignition lock.
Towing a vehicle wit hbot haxles on
th egroun d
It is important that you observ eth esafet y
instruction swhen towin gaway your vehicl e
(
Ypage 333).
XOn vehicles wit hKEYLESS-G Oor th e
KEYLESS-G Ostar tfunction: you must
use th eSmartKey instead of th eStart/Sto p
butto n (
Ypage 150).
The automatic transmission automatically
shift sto position Pwhen you open th edriver's
or front-passenger doo ror when you remove
th eSmartKey from th eignition lock. In order
to ensur ethat th eautomatic transmission
stays in position Nwhen towin gth evehicle,
you mus tobserv eth efollowin gpoints :
XMakesur ethat th evehicl eis stationary.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
Towing and tow-starting335
Breakdown assistance
Z
XDepress and hold the brake pedal.
XShift the automatic transmission to posi-
tionN.
XLeave the SmartKey in position 2in the
ignition lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(
Ypage 119).
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport,
the front and rear axles must be stationary
and on the same transportation vehicle.
Positioning over the connection point of the
transport vehicle is not permitted. The drive
train may otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as axle or steering components. Otherwise,
the vehicle could be damaged.
XTurn the SmartKey to position
2in the igni-
tion lock (
Ypage 149).
XShift the transmission to position N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the transmission to position P.
XTurn the SmartKey to position 0in the igni-
tion lock and remove it.
XSecure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may only either be
towed away with both axles on the ground or
be loaded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system:
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (
Ypage 331).
Have the vehicle transported on a transporter
or trailer.
336Towing and tow-starting
Breakdown assistance
Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions.
Total load limit
Nominal load and luggage load plus 68 kg
(150 lbs) multiplied by the number of seats in
the vehicle.
Changing a wheel
Flat tire
The "Breakdown assistance" section
(
Ypage 322) contains information and notes
on how to deal with a flat tire. Information on driving with MOExtended tires in the event of
a flat tire can be found under "MOExtended
tires (tires with run-flat characteristics"
(
Ypage 323).
Rotating the wheels
GWARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
!On vehicles equipped with a tire pressure
monitor, electronic components are loca-
ted in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the elec- tronic components.
Only have tires changed at a qualified spe-
cialist workshop.
Observe the instructions and safety notes in
the "Changing a wheel" section (
Ypage 363).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels
according to the intervals in the tire manu-
facturer's warranty book in your vehicle docu-
ments. If no warranty book is available, the
tires should be rotated every 3,000 to
6,000 miles (5,000 to 10,000 km). Depending
on tire wear, this may be required earlier. Do
not change the direction of wheel rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and, if nec-
essary, restart the tire pressure loss warning
system or the tire pressure monitor.
Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk of hydroplaning. These advantages can only
be gained if the tires are installed correspond-
ing to the direction of rotation.
An arrow on the sidewall of the tire indicates its correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-
ahead position.
XShift the transmission to position P.
XSwitch off the engine.
Changing a wheel363
Wheels and tires
Z