2017 MERCEDES-BENZ GLA-Class remote start

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 25).
SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to theSmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile
phone or another SmartKey.
Rwith metallic objects, e.g. coins or metal
foil.
Rinside metallic objects, e.g. a metal case.
Vehicles with KEYLESS-GO start function:
do not keep the SmartKey in the cargo com-
partment. Otherwise, the SmartKey may not
be detected, e.g. when starting the engine
using the Start/Stop button.
SmartKey functions
:& To lock the vehicle
;FTo open the tailgate
=%To unlock the vehicle
XTo unlock centrally: press the%but-
ton.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rprotection against theft is reactivated.
XTo lock: press the &button.
76SmartKey
Opening and closing

The SmartKey centrally locks/unlocks:
Rthe doors
Rthe tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
When the locator lighting is activated in Audio
20/COMAND, it also lights up when it is dark after the vehicle is unlocked with the remote
control (see the separate operating instruc-
tions).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (
Ypage 230).
XTo open the tailgate automatically from
outside the vehicle: press and hold button
F until the tailgate opens (
Ypage 87).
Vehicles with KEYLESS-GO or KEYLESS-
GO start function:
XTo close the tailgate automatically from
outside the vehicle: if the key is located in
the immediate vicinity of the vehicle, press
the F button on the key (
Ypage 87).
When the tailgate closes you can then
release the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a
SmartKey in the vehicle.
Locking and unlocking
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the SmartKey with you. You can combine the
functions of KEYLESS-GO with those of a con-ventional SmartKey. Unlock the vehicle by
using KEYLESS-GO, for instance, and lock it
using the &button on the SmartKey. The driver's door and the door at which the
handle is used, must both be closed. The
SmartKey must be outside the vehicle. When
locking or unlocking with KEYLESS-GO, the
distance between the SmartKey and the cor-
responding door handle must not be greater
than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart-
Key is in the vehicle. This occurs, for example:
Rwhen starting the engine
Rwhilst driving
Rwhen the external door handles are
touched
Rduring convenience closing
XTo unlock the vehicle:
touch the inner
surface of the door handle.
XTo lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
Further information on the convenience
closing feature (
Ypage 92).
SmartKey77
Opening and closing
Z

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.
XVehicles without KEYLESS-GO or KEYLESS-GO start func-
tion:try again to lock/unlock the vehicle using the remote con-
trol function of the SmartKey. Point the tip of the key at the
driver's door handle from close range and press the %or
& button.
If this does not work:
XCheck the SmartKey battery (Ypage 80) and replace it if nec-
essary (
Ypage 80).
XUnlock (Ypage 84) or lock (Ypage 85) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XVehicles without KEYLESS-GO or KEYLESS-GO start func-
tion: try again to lock/unlock the vehicle using the remote con-
trol function of the SmartKey. Point the tip of the key at the
driver's door handle from close range and press the %or
& button.
If this does not work:
XUnlock (Ypage 84) or lock (Ypage 85) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 84) or lock (Ypage 85) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 80) and replace it if nec-
essary (
Ypage 80).
If this does not work:
XUnlock (Ypage 84) or lock (Ypage 85) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 84) or lock (Ypage 85) the vehicle using the
mechanical key.
SmartKey81
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of
the SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
XUnlock (Ypage 84) or lock (Ypage 85) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the
SmartKey.the on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 329).
or
XJump-start the vehicle (Ypage 331).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the vehi-
cle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 80) and replace it if nec-
essary (
Ypage 80).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
82SmartKey
Opening and closing

GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 383).
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines (
Ypage 280).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
The tailgate can be:
Ropened and closed manually from outside
Rvehicles with EASY-PACK tailgate:
open/close automatically from the outside
Rvehicles with EASY-PACK tailgate:
open/close automatically from the inside
Rvehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start function:
closed with the remote operating
switch on the SmartKey
Rreleased with the emergency release from
the inside
Obstacle recognition with tailgate
reversing feature
On vehicles with an EASY-PACK tailgate, the
tailgate is equipped with automatic obstacle
recognition with a reversing feature. If a solid
object blocks or restricts the tailgate when
automatically opening or closing, this proce-
dure is stopped. If the tailgate is stopped dur-
ing the closing process, the tailgate automat-
ically opens again slightly. The automatic
obstacle recognition with reversing feature is
only an aid. It is not a substitute for your
attentiveness when opening and closing the
tailgate.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing button/STOP button in
the tailgate or
Rpull the handle on the tailgate
86Cargo compartment
Opening and closing

Closing automatically
Vehicles with EASY-PACK tailgate:you can
also close the tailgate automatically from out-
side.
For example ,vehicle swit hKEYLESS-GO
XTo close: press button :on the tailgate.
or
XVehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the Fbut-
ton on the key.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and
KEYLESS-GO: when the driver's door is
closed you can simultaneously close the tail-
gate and lock the vehicle. The KEYLESS-GO
key must be in the rear detection range of the
vehicle.
XTo close the tailgate and lock the vehi-
cle: press locking button ;on the tailgate.
If a SmartKey is detected outside the vehi-
cle within the rear detection range of KEY-
LESS-GO, the tailgate closes.
The vehicle is locked.
XTo stop the closing process : press but-
ton :on the tailgate again.
or
XPull the handle in the tailgate.
or
XPress the Fbutton on the key until the
tailgate stops. or
XPress or pull the remote operating switch
on the driver's door.
Opening/closing automatically from
inside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
88Cargo compartment
Opening and closing

Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in
the ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (
Ypage 77).
Do not keep the KEYLESS-GO key:
Rwith electronic devices, e.g. a mobile
phone or another SmartKey.
Rwith metallic objects, e.g. coins or metal
foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-
GO.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but- ton on the front door (
Ypage 84), you can
continue to start the engine with the Start/
Stop button.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for three seconds. This
function operates independently of the ECO
start/stop automatic engine switch-off func-
tion. Key positions with the Start/Stop button
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where
an indicator lamp either fails to go out after
starting the engine or lights up while driving
(
Ypage 268).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when
in this position
XTo switch on the ignition: press Start/
Stop button :twice.
The ignition is switched on.
If you press Start/Stop button :once
when in this position, the ignition is
switched off again.
Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the SmartKey.
150Driving
Driving and parking

iYou can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search & Send
General notes
iTo use "Search & Send", your vehicle
must be equipped with mbrace and a navi- gation system. Additionally, an mbrace ser-
vice subscription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps
®can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
www.maps.google.com and enter a desti-
nation address into the entry field.
XTo send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
iExample:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
XClick "Send".
iInformation on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
XSwitch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started.
XSelect Yesby turning cVdor sliding XVY
the COMAND controller and press Wto
confirm.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
iIf you select No, the address can be saved
in the address book.
iIf you have sent more than one destina-
tion address, each individual destination
must be confirmed separately.
iDestination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz vehi-
cles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock- ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
XContact the following service hotlines:
Features297
Stowage and features
Z