2017 MERCEDES-BENZ E-Class SEDAN towing

Firs t-aid kit (sof tsided)
Fir st-ai dk it (so ftsided) 1is in thet runk in the
left-hand stowagen et.
Ve hicl etool kit
Overvie wofthe tire-chang etool kit
Apar tfromc ertain countr y-specific variations,
th ev ehicles ar enotequipped wit hatire-change
to ol kit.
The tire-chang etool kit is located under the
trunk floor.
1Jack
2Glo ves
3Wheel wrench
4Alignment bolt
5Towing eye
6Fo lding wheel chock
7Ra tche twrench
All vehicles ar eequipped wit htow ing eye5.
Fu rther information on ther equired tire-change
to ol kit can be obtained at aqualified specialist
wo rkshop.
Setting up thec hock
Breakdown assis tance 293

#Connect positiveterminal 2onyour vehicle
to thep ositiv epole of thed onor battery
using thej umper cable/charging cable.
Alw aysb egin wit hpositiv eclamp 2onyour
ow nv ehicle firs t.
#Du ring thes tarting assistance proce ‐
du re:st ar tt he engine of thed onor vehicle
and runati dles peed.
#Connect then egativ epole of thed onor vehi‐
cle and ground point 3ofyour ow nv ehicle
by usingt he jumper cable/charging cable.
Begin wit hthe donor batter yfirst .
#Du ring starting assist ance:star tt he
engine of your ow nv ehicle.
#During thec hargingp roce ss: star tt he
ch argingp rocess.
#During starting assist ance:lett he engines
ru nf or se veralm inutes.
#During starting assist ance:beforediscon‐
necting thej umper cables, switc honanelec‐
trical consumer on your ow nv ehicle, e.g. the
re ar wind owheater or thel ighting. When
thes tartin ga ssis tance/charging process
is compl ete:
#Fir st,r emo vethej umper cables/charging
cables from ground point 3and then ega‐
tiv ep ole of thed onor batter y,then from pos‐
itiv eterminal 2and thep ositiv epole of the
donor batter y.Begi neacht imew itht he con‐
ta cts on your ow nv ehicle firs t.
#Af terr emoving thej umper cables/charging
cables, close co ver1 of positiv eterminal
2.
Yo uc an obtain fur ther information on starting
assis tance at an yqualified specialis tworks hop.
To ws tarting or towing away
Towing away thev ehicle
Mercedes-Ben zrecommends transportin gyour
ve hicle in thec ase of abreakdown, rath er than
to wing it away. *
NO
TEDama getothev ehicle due to tow‐
ing away incor rectly
#Obser vethei nstruction sand no teso n
to wing away.
Pe rm itted towing me thods
RVe hicles wit htransmission damag emustb e
transpor ted(→pag e306).
RVehicles with automatic transmission:
onl yw ithb otha xlesont he ground.
R4MATIC vehicles: only wit hbotha xleso n
th eg round.
&
WARNING Risk of accident duetol imi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
Rthei gnition is switched off.
Rtheb rake system or po wersteering sys‐
te mism alfunctioning.
304
Breakdown assi stance

Rthee nergy supply or theo n-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signif‐
icantly mor eeffor tm aybe requ iredtosteer
and brak ethan is normally required.
#Useatow bar.
#Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay.
* NO
TEDama gedue to to wing away at
exc essivel yhigh speeds or overlong dis‐
ta nces
The driv etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances.
#At ow ing speed of 31mp h(50 km/h)
mus tnotbe exc eeded.
#Atow ing dis tance of 31mile s(50 km)
mus tnotbe exc eeded.
Ifav ehicle mus tbetow st artedort owedaway,
its weight mus tnotexc eed thep ermissible gross
mass of thet ow ing vehicle.
&
WARNING Risk of accident whe ntow ing
av ehicle whic histoo heavy
If th ev ehicle being tow- star tedort owed
aw ay is heavier than thep ermissible gross
mass of your vehicle, thef ollowing situations
can occur:
RThe towing eyem aybecome de tach ed.
RThe vehicle/trailer combination may
swer veoreve noverturn.
#If ano ther vehicle is tow- star tedo r
to we da way,its weight mus tnotexc eed
th ep ermissible gross mass of your ow n
ve hicle.
#Information on thep ermissible gross mass of
th ev ehicle can be found on thev ehicle iden‐
tification plat e(
→page342). During
thet ow ing procedure, obser vethef ollow‐
ing:
RDeactivat ethe DISTRONIC dis tance pilot.
RDo no tactivate theH OLD function.
RVehicles with automatic transmission: Do
no to pen thed rive r's door or front passenger
door ,otherwise thea utomatic transmission
automaticall yshifts toposition j.
#Makesuret hat theb atter yisc onnected and
ch arge d.
When theb atter yisd ischar ged:
RThe engin ecann otbe star ted.
RThe elect ricp arkin gb rake canno tbe
re leased or applied.
RVe hicles with automatic transmission:
The au tomatic transmission canno tbeshif‐
te dtop osition iorj.
#Ins tallth et ow ing eye(→pag e307).
#Attach thet ow bar.
Breakdown assis tance 305

*NO
TEDama gedue toincor rect connec‐
tion
#Onl yconnect thet ow ro pe or towb arto
th et ow ing eyes.
#Deactivat eautomatic locking (→pag e62).
#Deactivat eActiv eBrake Assi st(→pag e156).
#Vehicles with automatic transmission:
Shif tthe automatic transmission toposition
i.
% Vehicles with automatic transmission: If
th ea utomatic transmission cannot be shif‐
te dtop osition i,havethev ehicle trans‐
por teda way(
→pag e306).
#When towing away wit hthe rear axle
ra ised: movethef ront wheels int othe
st ra ight-ahead position.
#When towing away wit hone axle raised:
switc hont he powersupp ly.
#When towing away wit hbotha xleson
th eg round: switch onthei gnition.
#Re lease thee lectric parking brake. *
NO
TEDama gedue toexcessiv etracti ve
po we r
Ifyo up ullaway sharpl y,thet ractiv epowe r
ma ybet oo high and thev ehicles could be
damaged.
#Pull away slowl yand smoo thly.
Loading the vehicl efor transport
Transpor tatio nofv ehicles should onl ybecarried
out byprofessional reco very companies.
#Obser vethen otes on towing away
(→pag e304).
#Connec tthe towb arto thet ow ing eyet o
load thev ehicle.
#Vehicles with automatic transmission:
Shif tthe automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
The au tomatic transmission ma ybelocked
in position jinthee vent of damage tothe
electrics. Toshif ttoi,p rovide theo n- boar
delectrical sy stem wit hpowe r
(
→pag e301).
#Load thev ehicle ont othe transpor ter.
#Ve hicles with automatic transmission:
Shif tthe automatic transmission toposition
j.
#Use thee lectric parking brak etosecurethe
ve hicle and pr event it from rolling away.
#Onl ysecur ethe vehicle bythew heels.
4MATIC vehicles/ vehicles with automatic
transmission
#Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tvehicle.
306
Breakdown assis tance

*NO
TEDama getothed rive trai ndueto
incor rect positioning
#Do no tposition thev ehicle abo vethe
connection point of thet ranspor tvehi‐
cle.
Installing thet ow ing eye
%
The towing eyeisp artoft hevehicle tool kit.
#Press them arkonc over 1 inwa rdsa nd
re mo ve.
#Scr ew inthet ow ing eye clockwise tothe
st op.
% Mak esuret hat co ver1 engages in the
bumper when your emo vethet ow ing eye. *
NO
TEDama gedue toincor rect us eof
th et ow ing eye
When atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess.
#Onl yusethet ow ing eyetot owaway or
to ws tart thev ehicle.
Tows tarting thev ehicle (emer gency engine
st art)
* NO
TEDama getothea utomatic trans‐
mission due to towstarting
The automatic transmissionm aybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission.
#Ve hicles wit hautomatic transmission
mus tnotbe tows tarted.
Breakdown assis tance 307

Displaymessages
Possible causes/consequences and MSolutions
Blind Spot Assist Not Avail-
able When Towing aTrailer
See Operator' sManual *W
hen youe stablish thee lectrical connection tothet railer ,Blind Spo tAssis tisu navailable.
#Press thel eft-hand side of Touc hC ontrol and confir mthe displa ymessage.
Blind Spot Assist Inopera-
tive *B
lind Spo tAssis tism alfunctioning.
#Visit aq ualified specialis tworks hop.
Active Blind Spot Assist
Currently Unavailable See
Operator's Manual *A
ctiv eBlind Spo tAssist istemp orarily una vailable.
The sy stem limits ha vebeen reached (
→pag e188).
#Driv eon.
When thec auses no longer appl y,thes ystemw ill be available again.
#Ifth ed ispla ymessag edoes no tdisappear ,pull ove rand stop thev ehicle while paying attention toroad and
traf ficc onditions and restar tt he engine.
Active Blind Spot Asst. Not
Available When Towing a
Trailer See Operator's Man-
ual *W
hen youe stablish thee lectrical connection tothet railer ,Activ eBlind Spo tAssistis una vailable.
#Press thel eft-hand side of Touc hC ontrol and confir mthe displa ymessage.
Active Blind Spot Assist
Inoperative *A
ctiveBlind Spo tAssist is malfunctioning.
#Visit aq ualified specialis tworks hop.
Displa ymessages and warning/indicator lamps 37
5