2017 MERCEDES-BENZ E-Class SEDAN Service and 11

Tocontact NHT SA,you ma ycall theV ehicle
Saf etyH otline toll-f reeat1 -888-327-4236
(TT Y:1-800-424-9 153);go tohttp://
www.safercar.go vorwrite to:A dmini stra tor,
NHT SA,400 Se venthS treet, SW.,Wa shington,
DC 20590, US A.
Yo uc an find mor einformatio nonvehicle saf ety
under :http://w ww.safercar.g ov
LimitedWarranty
* NO
TEDama getothev ehicle arising
from culpable violation of these operat‐
ing instructions.
Damag etothevehicle can arise from culpa‐
ble violation of these operating instructions.
This damag eisnotcoverede ither bythe
Mercedes-BenzL imitedWarrant yorbyt he
Ne wV ehicle or Used Vehicle Warrant y.
#Followt he instructions in this manual
on proper operation of your vehicle as
we ll as on possible vehicle damage.
QR code forr escue card
The QR code is secured in thef uel filler flap and
on theo pposit eside on theB -pillar .Intheeve nt
of an accident, rescue services can use theQ R
code toquickl yfind thea ppropriat erescue card
fo ry our vehicle. The cur rent rescue car dcon‐
ta ins them ostimp ortant informatio nabout your
ve hicle in acompact form ,e.g. ther outing of the
electric lines.
Yo uc an find mor einformatio nunder
ww w.mercedes-benz.de/qr-code.
Ve hicl edata storage
Data acquisition
Aw iderang eofe lectronicc omponents in your
ve hicle contain dat amemories.
These dat amemories temp orarily or perma‐
nently stor et echnical in form ationa bout :
RThev ehicle's operating state
REvents
RMalfunctions In
general ,the tech nica linformatio ndocuments
th es tate ofac omponent part, amodule, asys‐
te mort he sur roundings.
Thesei nclude, fore xamp le:
ROperatingc onditionsofs ystemc omponents.
Fo re xamp le,fluid leve ls.
RThe vehicle's status messages and those of
its individual components. Fore xamp le,the
numbe rofwheelrevo lutions/speed, deceler‐
ation ,lateral acceleration ,accelerator pedal
position.
RMalfunctions and defect sinimportant sys‐
te mc omponents. Fore xamp le, lights,
brakes.
RVe hicle reactionsa nd operatingc onditionsin
special drivin gsituations .For example, air
bag deployment, inter ventio nofs tabilityc on‐
trol sy stems.
RAmbien tconditions .For example, outside
te mp erature.
26
General no tes

This dataisofane xclusivel ytechnical nature
and can be used to:
RAssi stin de tecting and rectifying malfunc‐
tions and defects.
RAnalyze vehicle functions, e.g. af terana cci‐
dent.
ROptimize vehicle functions.
The dat acanno tbeu sedtotrace thev ehicle's
mo vements.
When your vehicle is serviced, tech nica linforma‐
tio nc an be read from thee vent da tamemory
and malfunction dat amemor y.
Service sinclude, fore xamp le:
RRepair services
RService processes
RWa rrant ycases
The vehicle is read out byemplo yees of the
service networ k(including them anufacturer)
using special diagnostic devices. Youc an obtain
mor einformation there, if required. Af
teram alfunction has been rectified, thei nfor‐
mation is dele tedf romt he malfunction memory
or is continuall yoverw ritten.
When operating thev ehicle, situations ar econ‐
ceivable in whic hthis tech nica ldata, in co nnec‐
tion wit hother information (if necessar y,afte r
consultation wi than authorize dexpe rt), could be
traced toap erson.
Examples include:
RAc cident reports
RDamag etothevehicle
RWi tnes sstatements
Fu rther additional functions that ha vebeen con‐
tractuall yagreed upon wit hthe cus tomer all ow
cer tain vehicle dat atobec onveye dbyt hevehi‐
cle as well. The additional function sinclude, for
ex ample, vehicle location in case of an emer‐
ge ncy.
COMAND/mbrace
If th ev ehicle is equipped wit hCOMAND or
mbrace, additional dat aabout thev ehicle's oper‐
at

ion, theu se of thev ehicle in cer tain situations, and
thel ocation of thev ehicle ma ybecompiled
th ro ugh COMAND or them brace sy stem.
Ad ditional information can be found in them ulti‐
media sy stem section and/or them brace Term s
and Conditions.
Event data recorders
This vehicle is equipped wit hanevent da ta
re corder (EDR). The mai npurpose of an ED Ris
to record, in cer tain crash or near crash-lik esit‐
uations, suc hasanair bag deployment or hitting
ar oad obs tacle ,dataw hichw ill assis tinunder‐
st anding ho wavehicle's sy stems per form ed.
The ED Risdesigned torecor ddatar elated to
ve hicle dynamics and saf etys ystems foras hort
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecord
such dataas:
RHowv arious sy stems in your vehicle were
operating;
RWhe ther or no tthe driver and passenger
saf etyb eltsw ereb uckled/fas tened;
RHo wf ar (i fata ll)t he driver wasd epressing
th ea ccelerator and/or brak epedal; and,
General no tes 27

RAfteru nlocking thev ehicle using KEYLESS-
GO.
% Ifth em brace service (
→page247)isa ctive
and thea larms tays on form oret han 30 sec‐
onds, amessag eisautomaticall ysenttot he
Cus tomer Assis tance Center.
Deacti vatin gthe ATA (anti-thef talarm sys‐
te m) ala rm
#Pressthe%, &orp button on the
SmartK ey.
or
#Press thes tart/s topb utton on thec ockpit
(the SmartK eyis inside thev ehicle).
St opping thea larm using KEYLESS-GO
#Grasp theo utside door handle (wit hthe
Sma rtKe yo utside thev ehicle).
80
Opening and closing

Starting thev ehicle using asmartphone
&
WARNING Risk of crushing or entrap‐
ment duetou nintentional startin goft he
engine
Limbs could be crushed or trapped if the
engine is star tedu nintentionall yduring
service or maintenanc ework.
#Alw ayss ecur ethe engine agains tunin‐
te ntional startin gbefor ecarrying out
maintenance or repair work.
Re quirementsRPark position jis selected.
RThe anti- thefta larms ystemisn otarmed.
RThe panic alar misnotarmed.
RThe hazar dwarning lightsa reswitched off.
RThe engin ehood is closed.
RThe door sareclosed and loc ked.
RThe windo wsand slidings unroof ar eclosed.
#Startt he vehicle using thes martphone:
RYouc an car ryout amaximum of tw oconsec‐
utiv estartin ga ttem pts.
RYo uc an stop thea gain vehicle an ytime.
Securing thee ngine agains tstarting be fore
car rying out maintenance or repair work:
#Switc hont he hazar dwarning lights.
or
#Un loc kthe doors.
or
#Open theh ood.
St arting thev ehicle in eme rgency operation
mode
If th ev ehicle canno tbestarted, thePlace the
Key in the Marked Space See Operator's Manual
displa ymessag eappear sinthe multifunction
displa y.#Makesuret hat stow ages pace 2is em pty.
#Re mo veSmartK ey1 from thek eyring.
#Place Smart Key1 inthes towa ge space 2.
The vehicle will star ta fter as hor twhile.
If yo ur emo veSmartK ey1 from stowage
space 2thee ngine continues running .For
fur ther vehicle starts ho wever,SmartK ey1
mus tbel ocated in stowages pace 2during
th ee ntir ejourne y.
#Have SmartK ey1 checkedataq ualified
specialis tworks hop.
If th ev ehicle doe snotstar t:
#Lea veSmartK ey1 instow ages pace 2.
Drivin gand parking 12
9

Applying or releasing thee lectric pa rking
brak emanually
#To appl y:push handle 1.
The F (USA) or !(Canada) indicator
lam pappear sinthe instrument clus ter.
#To release: switchont he ignition.
#Pull handle 1.
The F (USA) or !(Canada) indicator
lam pint he instrument clus terg oes out.
Emer gency braking
#Press and hold handle 1.
When thev ehicle has been braked toa
st andstill:
RThe electric parkin gbrake is applied.
RThe F (USA) or !(Canada) symbol
appear sinthe instrument clus ter.
Pa rking thev ehicle
RIfyo ul eave thev ehicle par kedf or longer
th an four we eks, damag emayoccur tothe
batter y.
RIfyo ul eave thev ehicle par kedf or longer
th an six weeks, it ma ysufferd ama geas a
re sult of lac kofuse.
RInformation on parking your vehicle can be
obtained at aqualified specialis tworks hop.
St andb ymode
Function of thes tandb ymode
St andb ymode is characterize dbythefollowing:
RThe vehicle can be par kedo veral ong period
of time without losing po wer.
RThe vehicle batter yispreser ved.
RThe maximum period out of use is shown in
them ultimedia sy stem displa y.
RFunctions such as interior protection or tow-
aw ay protection ar enotavailable.
RThe connectio ntoonline services is inter rup‐
te d.
If th ef ollowing condition sarefulfilled, standby
mode can be activated or deactivated usingt he
multimedia sy stem:
RThe engine is switched off.
RThe ignition is switched on.
Exceeding thev ehicle's displa yedp eriod out of
use ma ycause incon venience, i.e .itcanno tbe
guarantee dthat thes tarter batter ywillr eliably
st ar tt he engine.
14 6
Driving and pa rking

#Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y.
Youm usto bserv ethe legal requirements fort he
countr yinwhich youa recur rentl yd riving when
operating theo n-boar dcomputer.
% The on-boar dcomputer displa ysappear in
th em ultifunction displa y(
→page197).
Theo n-board compu teriso perated using Touch
Control ;and bac kbutto n: onthel eft-hand
side of thes teering wheel. The
following menus ar eavailable in theI nstru‐
ment Displa y(standard):
RService
RAssistance
RTrip
RNavigation
RRadio
RMedia
RPhone
RHUD
The following menus ar eavailable in theI nstru‐
ment Displa yintheWidescreen Cockpit:
RService
RDriveAssist
RTrip
RNavigation
RRadio
RMedia
RPhone
RDisp. Content
RHead-up Disp.
The menus can be called up from them enu bar
in them ultifunction displa y.
#Tocall up them enu bar: presstheb ack
button.
#To scroll through them enu bar: swipeto
th el eftorr ight-hand side of Touc hC ontrol.
#Tocall up them enu or confir mthe selec‐
tion: press thel eft-hand side of Touc hC on‐
trol.
#To scroll through displa ysor lists in the
menu: swipe upwards or down wardsont he
left-hand side of Touc hC ontrol.
196
Instrument Displa yand on-boar dcomputer

Menus and submenus
Functions in theS ervice menu of theo n-
boar dcompu ter
On-boar dcomputer:,Service
% The spelling ma ydiffe rint he main menu dis‐
pla yed. Therefore, obser vethem enu over‐
vie wf orthei nstrument displa yinthe wide‐
screen cockpit (
→pag e195).
#To select thef unction: swipe upwards or
down wardsont he left-hand side of Touch
Control.
#Press thel eft-hand side of Touc hC ontrol.
Fu nctions in theService menu:
RMessagememor y(→page352)
RTire Pressure :
-Checkingthet irep ressur ewitht he tire
pressur emonitoring sy stem (→pag e317)
-Re startin gthe tir epressur emonitoring
sy stem (→pag e318)
RASSYST PLUS :calling up thes ervice due
dat e(→pag e277)
Calling up theA ssistance graphic display
On-board computer:,Assistance
% The spelling ma ydiffe rint he main menu dis‐
pla yed. Therefore, obser vethem enu over‐
vie wf ortheI nstrument Displa yintheWide‐
screen Cockpit (
→pag e195). When you
ha ve setthe progressiv edispla ysetting, the
assis tance graphicc an be viewedint he
Disp. Content menu.
The following displa ysarea vailable from the
Assi stanc egraphic menu:
RAssis tance graphic
RAt tentio nleve l(→pag e184)
#To switc hbetwe en thed ispla ys:swipe
up wa rdsord ownw ards on thel eft-hand side
of Touc hC ontrol.Status displa ysintheA ssis tance graphic:
Ré:A TTENTION ASSIS Tdeactivated
Ræ:A ctiveBrake Assi stdeactivated
RLight lane markings: ActiveL aneK eeping
Assis tactivated
RGreen lane markings :Activ eLaneK eeping
Assis tactive
19 8
Instrument Displa yand on-boar dcomputer

Radio commandsRadio commands can also be used when the
ra dio application is running in theb ackg round.
Comm and Function
Station To
cal lupr eceivable or sa veds tations
Direct frequenc
yentry
Next station
Previouss tation To
switc htot he next available station
Sav estation St
atio niss avedint hestatio nlist
Show statio nlist To
displa ythe names of all receiva blestations
Read out statio nlist To
listentot he names of all receiva blestations
Traffic informatio non
Traffic informatio noff To
switc hthe traf fici nformation service on/off
Radioi nfo on
Radioi nfo off To
switc hthe cur rent statio ninformation on/off
Media pla yerc om mandsMedi aplaye rc ommands can also be used when
th em edia pla yerisr unningint he bac kground.
Vo ice Cont rolS ystem 21
3