
Ac
tivating/deactivating PIN pr otection for
data export
Multimedia sy stem:
, System .
System backup #
Toactivate: activatePIN protection O.#
Enter your four-digit PIN. #
Enteryo ur four-digit PIN again.
PIN pr otection is activated when bo thPINs
match. #
Todeactivate: deactivatePIN protection ª.#
Enter your four-digit PIN.
% Ifyo u ha veforg ottenyo ur PIN, a Mercedes-
Benz service centre can deactivate your PIN
pr otection foryo u.
Alternatively: you can deactivate PIN pr otec‐
tion byresetting your personal data
(→ page 273). User profile
Selecting a user profile
Multimedia sy stem:
, System .
g Personalisation #
Select Guestor individual profile #.
% Some settings from the user profile are only
loaded when theve hicle is stationary or
when the ignition is switched on.
Creating a user profile
Multimedia sy stem:
, System .
g Personalisation .
Cre-
ate profile #
Ente r a name. #
Select a.
The user profile sa ves individual settings, e.g.:
R system settings
R settings in theTV tuner's channel list
R navigation and traf fic information
The settings di ffer depending on theve hicle
equipment. User profile options
Multimedia sy
stem:
, System .
g Personalisation #
Highlight a profile. #
¥ Select an option.
The following options are available:
R Rename
R Delete
R Reset
% The guest profile cannot be dele ted or
re named. So
ftwa reupdate Information on software updates
The multimedia sy
stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates: 272
Multimedia sy stem

Please no
tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 317).
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/de_DE/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Re quirements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
re qu ired:
R you ha veaccess toa GSM network
R the contract partner's GSM network co ver‐
age is available in there spective region
R the ignition must be switched on so that
ve hicle data can be transfer red automatically Multimedia sy
stem:
, Telephone .
ª Contacts #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data.
The data transfer is shown in the displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
re qu ired:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region. R
The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y. 1
Breakdown assis tance call
2 SOS button co ver
3 MB Info call
4 SOS button 314
Multimedia sy stem

Re
gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur confirmation, theve hicle data is
sent and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet.
This service outlet will then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Consenting todata transfer for Me rcedes me
connect
Re quirement:
R There is an active breakdown assis tance or
Info call on the multimedia sy stem (→
page 314) or theove rhead control panel
(→ page 314).
If th e breakdown and Mercedes me connect
concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request? mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me
Tr ansfer red data during a se rvice call
In cer tain countries you must confirm the data
transfer.
Data transfer red includes thefo llowing: Overview of transfer
red data Service cal
lT ransfer red data
MB Info call
Breakdown assis‐
ta nce call R
current vehicle
location
R vehicle identifica‐
tion number
R service code
R selected data
about thest atus
of theve hicle Mercedes-Benz emer
gency call sy stem Note
s onthe Mercedes-Benz emer gency call
sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made. 316
Multimedia sy stem

Overview of
the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 317) or ma nually (→ page 318). On ly
make emergency calls if you or others are in
need of rescue. Do not make an emergency call
in theev ent of a breakdown or a similar situa‐
tion.
Messages in the multimedia sy stem displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall %
If an emer gency call is una vailable, a mes‐
sage tothis ef fect also appea rsinthe multi‐
function display of the instrument clus ter.
Au tomatic eme rgency call
Re quirements:
R The ignition is switched on.
R The star ter battery has been suf ficiently
ch arge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R a messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres. R
in cer tain situations additional data is trans‐
mit tedto the Mercedes-Benz emer gency call
centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz service centre to
be initiated quickl y.
If yo ur vehicle is equipped with an SOS button in
th eove rhead control panel, it flashes until the
emer gency call has been compl eted.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a releva nt messa ge
appears in the displa y. #
Dial the emer gency call number 999 or 11 2
on your mobile phone. Multimedia sy
stem 317

R
the time of the accident
R the language setting on the multimedia sys‐
tem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R the cur rent vehicle position can be called up
R avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be per form ed for
up totwo hou rsafte r sending an emer gency
call.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery has suf ficient charge.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Online and Internet functions
Internet connection
Internet connection
restrictions &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Depending on theve hicle's equipment, you can
es tablish an Internet connection in thefo llowing
wa ys:
R Vehicles with a communication module:
Internet use including Mercedes me connect
services and data roaming (→ page 320).
R Vehicles without a communication mod‐
ule:
- via Blue tooth®
with a data-enabled
mobile phone (→ page 320)
- viaWi-Fi wi tha data-enabled mobile
phone (→ page 320)
- viathete lephone module with SAP Multimedia sy
stem 319

Opening/closing
the bonnet &
WARNING Risk of accident due todriv‐
ing with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up
when theve hicle is in motion and block your
vie w. #
Never unlock the engine bonn etwhen
driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the engine
bonn et
When opening or closing the engine bonn et,
it may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Only open or close the engine bonn et
when there are no persons in the
engine bonn et's range of mo vement. &
WARNING Danger of bu rns when open‐
ing the bonn et
If yo u open the engine bonn etwhen the
engine has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the engine bonn et
closed and call thefire service. &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving co mponent parts, e.g. the
ro tation area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
co mp onent parts under voltage
The ignition sy stem and the fuel injection
sy stem workunder high voltage. If youto uch
co mp onent parts which are under voltage,
yo u could recei vean electric shoc k. #
Neverto uch co mponents of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine, 354
Maintenance and care

th
era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: &
WARNING Risk of inju ryfrom using the
windscreen wipers while the engine bon‐
net is open
When the engine bonn etis open, and the
windscreen wipers are set in motion, you can
be trapped bythe wiper linkage. #
Alw ays switch off the windscreen wip‐
ers and ignition before opening the
engine bonn et. #
Toopen: pull lever1 torelease the engine
bonn et. #
Push bonnet catch 1upwards and lift the
bonn etby appr oximately 40 cm. #
Toclose: lowe rth e bonn etand let it fall from
a height of appr oximately 20 cm. #
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Maintenance and care
355

Engine oil
Checking
the engine oil le vel using the oil
dip stick &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine,
th era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: Depending on
the engine, the oil dipstick may be
ins talled in the engine compartment in dif fere nt
locations.
Wa iting time before checking the oil le vel:
R Engine at normal operating temp erature: five
minutes. R
Engine not at normal operating temp erature
(e.g. the engine was only star ted brief ly): 30
minutes. #
Park theve hicle on a flat sur face. #
Remo veoil dipstick 1and wipe off. #
Slowly slide oil dipstick 1into the guide
tube tothestop, and take it out again af ter
appr oximately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o low: oil le vel is at 3or
belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 l of
engine oil. #
Ifth e engine oil le vel is too high, ha vethe
exc ess engine oil remo ved immediately at a
qu alified specialist workshop.
Checking the engine oil le vel using the on-
board compu ter (E 220 d)
The engine oil le vel is de term ined during driving.
The oil le vel display is only available af ter a driv‐
ing time of up to30 minutes and if the ignition is
switched on, depending on the driving profile.
It is not possible tocor rectly measu rethe oil
le ve l if:
R The vehicle is not le vel during the measuring
process. 356
Maintenance and care