Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
116Windshield wipers
Lights and windshield wipers
Optimum use of automatic climate
control
Climate control system
Below, you can find a number of notes and rec-
ommendations to help you use climate control
optimally.
The 3-zone automatic climate control is only
available on vehicles for Canada.
RActivate climate control using the Ãand
¿ buttons. The indicator lamps above the
à and¿ buttons light up.
RVehicles with 3-zone automatic climate con-
trol: in automatic mode, you can also set the
climate mode (FOCUS, MEDIUM or DIFFUSE).
The MEDIUM level is recommended.
RSet the temperature to 72 ‡ (22 †).
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up, since no fresh air is drawn into the vehicle in
air-recirculation mode.
RUse the ZONE function to adopt the temper-
ature settings on the driver's side for the
front-passenger side and the rear compart-
ment as well. The indicator lamp above the
á button goes out.
RVehicles with 3-zone automatic climate con-
trol: use the residual heat function if you want
to heat or ventilate the vehicle interior when
the ignition is switched off. The residual heat
function can only be activated or deactivated with the ignition switched off.
RIf you change the settings of the climate con-
trol system, the climate status display
appears for approximately three seconds at
the bottom of the screen in the multimedia
system display. You will see the current set-
tings of the various climate control functions.
ECO start/stop function
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 132).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes
When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
iActivate climate control primarily using the
à button (Ypage 121).
Activating/deactivating
XTurn the SmartKey to position 2in the ignition
lock (Ypage 128).
XTo activate: press theÃbutton.
The indicator lamp above the Ãbutton
lights up. Airflow and air distribution are set to
automatic mode.
XTo deactivate: press the^button.
The indicator lamp above the ^button
lights up.
120Operating the climate control systems
Climate control
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
SmartKey positions
SmartKey
gTo remove the SmartKey
(shift the transmission to position P)
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with
Smartkeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
The Start/Stop button must be inserted in the
ignition lock and the Smartkey must be in the
vehicle.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal. If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
key determines whether a valid Smartkey is in
the vehicle. This occurs, for example, when
starting the engine.
To start the vehicle without actively using the
Smartkey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe Smartkey must be in the vehicle.
Rthe vehicle must not be locked with the
Smartkey or KEYLESS-GO (Ypage 73).
Do not keep the KEYLESS-GO key:
Rwith electronic devices, e.g. a mobile phone
or another Smartkey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the Smartkey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 79), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This fun
ction
operates independently of the ECO start/stop
automatic engine switch-off function.
128Driving
Driving and parking
Key positions with KEYLESS-GO
:Start/Stopbutto n
;Ignition loc k
As soo nas th eignition is switched on ,all th e
indicator lamps in th einstrumen tcluste rligh t
up. Further information on situation swher ean
indicator lamp either fails to go out after starting
th eengin eor lights up while driving
(
Ypage 226).
If Start/Sto pbutto n: has no tyet been
pressed, this correspond sto th eke ybein g
remove dfrom th eignition .
XTo switch on th epower supply :press
Start/Sto pbutto n: once.
The power suppl yis switched on .You can no w
activat eth ewindshield wipers, for example .
The power suppl yis switched off again if:
Rth edriver' sdoor is opened and
Ryou press Start/Sto pbutto n: twice when in
this position
XTo switch on th eignition: press Start/Sto p
butto n: twice.
The ignition is switched on .
If you press Start/Sto pbutto n: once when
in this position ,th eignition is deactivated
again .
Removing the Start/S topbutton
You can remove th eStart/Sto pbutto nfrom th e
ignition loc kand start th evehicl eas normal
usin gth eSmartkey.
It is only possible to switch between Start/Sto p
butto nmod eand Smartke yoperation when th e
transmission is in position P.
XRemove Start/Stopbutto n: from ignition
loc k;.
You do no thave to remove th eStart/Sto pbut -
to nfrom th eignition loc kwhen you leav eth e
vehicle. You should, however ,always tak eth e
Smartke ywit hyou when leaving th evehicle. As
lon gas th eSmartke yis in th evehicle:
Rth evehicl ecan be started usin gth eStart /
Stop butto n
Rtheelectrically powered equipmen tcan be
operate d
Starting the engine
Important safety notes
GWARNIN G
If children are lef tunsupervised in th evehicle,
they could:
Ropen th edoors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate th evehicle's equipment.
Additionally, children could set th evehicl ein
motion if, for example ,they:
Rrelease th eparking brake.
Rshiftin gth eautomatic transmission out of
park positio nP
RStart th eengine.
Ther eis aris kof an acciden tand injury.
When leaving th evehicle, always tak eth e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reac hof children .
GWARNING
Combustion engines emit poisonous exhaust
gase ssuc has carbon monoxide. Inhalin g
these exhaust gase sleads to poisoning .Ther e
is aris kof fatal injury. Therefore never leav e
th eengin erunnin gin enclosed spaces with-
out sufficien tventilation .
Driving129
Driving and parking
Z
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
iThe catalytic converter is preheated for up
to 30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission
XShift the transmission to position P.
The transmission position display in the mul-
tifunction display shows P.
iYou can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey
iTo start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 128).
Using KEYLESS-GO to start the engine
iThe Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
This mode for starting the engine operates
independently of the ECO start/stop auto-
matic engine start function.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 128).
The engine starts.
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!If a warning tone sounds and the ReleasePark. Brakemessage appears in the multi-
function display, the parking brake is still
applied. Release the parking brake.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 200).
It is only possible to shift the transmission from
position Pto the desired position if you depress
the brake pedal. If you do not depress the brake
pedal, the DIRECT SELECT lever can still be
moved but the parking lock remains engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Hill start assist
Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
130Driving
Driving and parking
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position N.
Rthe parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the Smartkey or
the Start/Stop button. If the engine has been switched off automati-
cally by the ECO start/stop function, the
¤
symbol is shown in the multifunction display.
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green.
Rthe outside temperature is within the range
that is suitable for the system.
Rthe engine is at normal operating tempera-
ture.
Rthe set temperature for the vehicle interior
has been reached.
Rthe battery is sufficiently charged.
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is switched on.
Rthe hood is closed.
Rthe driver's door is closed and the driver's
seat belt is fastened.
iAll of the vehicle's systems remain active
when the engine is stopped automatically.
iThe HOLD function can also be activated if
the engine has been switched off automati-
cally. It is then not necessary to continue
applying the brakes during the automatic stop
phase. When you depress the accelerator
pedal, the engine starts automatically and the
braking effect of the HOLD function is deac-
tivated.
iThe engine can be switched off automati-
cally a maximum of four times (first stop and
three subsequent stops) in succession.
Automatic engine start
The engine starts automatically if:
Ryou switch off the ECO start/stop function by
pressing the ECO button
Rin transmission position Dor Nthe brake
pedal is released and the HOLD function is not
active
Ryou depress the accelerator pedal
Ryou engage reverse gear R
Driving131
Driving and parking
Z
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the Smartkey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 129). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 278).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 259). Observe the warning notes
as you do so and add coolant if necessary.
Driving133
Driving and parking
Z
Engaging park position P automatically
Park positionPis automatically engaged if:
Ryou switch off the engine using the Smartkey
and remove the Smartkey
Ryou switch off the engine using the Smartkeyor using the Start/Stop button and open the
driver's door or front-passenger door
Rthe driver's door is opened when the vehicle is
stationary or driving at very low speed and the transmission is in position Dor R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position Pif the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function (
Ypage 162) and on
DISTRONIC PLUS (Ypage 156).
Engaging reverse gear R
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf the transmission is in position Dor N: push
the DIRECT SELECT lever up past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 131).
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove
the Smartkey from the ignition, the automatic
transmission shifts to Pautomatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
XInsert the Smartkey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the Smartkey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Automatic transmission135
Driving and parking
Z