2017 MERCEDES-BENZ E-Class CABRIOLET soft top problem

R
RadioSelecting a station ......................... 194
see separate operating instructions
Radio mode
see also Digital Operator's Man-
ual .................................................. 234
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 27
Reading lamp ..................................... 113
Rear compartment
Setting the temperature ................ 122
Rear fog lamp
Display message ............................ 211
Switching on/off ........................... 110
Rear seats
Display message ............................ 222
Rear view camera
Cleaning instructions ..................... 267
Display in the multimedia system .. 171
Function/notes ............................. 170
Switching on/off ........................... 171
Rear window defroster
Problem (malfunction) ................... 125
Switching on/off ........................... 124
Rear-view mirror
Anti-glare (manual) ........................ 105
Dipping (automatic) ....................... 106
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 317
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 141
Refueling process .......................... 142
see Fuel
Remote control
Garage door opener ....................... 252
Programming (garage door
opener) .......................................... 253
Replacing bulbs
Important safety notes .................. 113
Overview of bulb types .................. 114
Reporting safety defects .................... 28
Rescue card ......................................... 29 Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 213
Warning lamp ................................. 230
see Fuel
Residual heat (climate control) ........ 125
Restraint system
Display message ............................ 207
Introduction ..................................... 40
Problem (malfunction) ................... 229
Warning lamp (function) ................... 40
Reversing feature
Side windows ................................... 82
Reversing lamps (display mes-
sage) ................................................... 211
Roadside As sistanc
e (breakdown)
.... 26
Roll bar
Display message ............................ 207
Operation ......................................... 52
Roof
Overview .......................................... 85
see Soft top
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (maximum) ........................ 317
Route guidance
see also Digital Operator's Man-
ual .................................................. 234
S
SafetyChildren in the vehicle ..................... 57
see Occupant safety
Safety system
see Driving safety systems
SD memory card
Ejecting .......................................... 239
Inserting ........................................ 239
Inserting/removing ........................ 239
see also Digital Operator's Man-
ual .................................................. 234
Selecting ........................................ 194
Search & Send
see also Digital Operator's Man-
ual .................................................. 234
Index15

Seat beltsAdjusting the driver's and front-
passenger seat belt .........................4 5
Automatic comfort-fit feature .......... 44
Cleaning ......................................... 269
Correct usage .................................. 43
Fastening ......................................... 43
Important safety guidelines ............. 42
Introduction ..................................... 41
Releasing ......................................... 44
Switching belt adjustment on/off
(on-board computer) ...................... 201
Warning lamp ................................. 225
Warning lamp (function) ................... 45
Seats
Adjusting (electrically) ..................... 97
Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............ 98
Adjusting the multicontour seat ..... 100
Cleaning the cover ......................... 268
Correct driver's seat position ........... 96
Folding the backrests forward/
back ................................................. 99
Important safety notes .................... 96
Overview .......................................... 96
Seat backrest display message ..... 222
Seat heating .................................. 100
Seat heating problem .................... 102
Storing settings (memory func-
tion) ............................................... 108
Switching AIRSCARF on/off .......... 102
Switching seat heating on/off ....... 100
Switching seat ventilation on/
off .................................................. 101
Section
Trunk ............................................... 80
Securing cargo .................................. 242
Selector lever
Cleaning ......................................... 268
Sensors (cleaning instructions) ....... 267
Service menu (on-board com-
puter) .................................................. 198
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 315
Coolant (engine) ............................ 316 Engine oil ....................................... 315
Fuel ................................................ 313
Important safety notes .................. 312
Refrigerant (air-conditioning sys-
tem) ............................................... 317
Washer fluid ................................... 316
Setting the air distribution ............... 122
Setting the airflow ............................ 123
Setting the date
/time format
see also Digital Operator's Man-
ual .................................................. 234
Setting the language
see also Digital Operator's Man-
ual .................................................. 234
Setting the time
see also Digital Operator's Man-
ual .................................................. 234
Settings
Factory (on-board computer) ......... 201
On-board computer ....................... 198
Side impact air bag ............................. 47
Side marker lamp (display mes-
sage) ................................................... 211
Side windows
Cleaning ......................................... 266
Important safety information ........... 82
Opening/closing .............................. 83
Opening/closing (all) ....................... 83
Problem (malfunction) ..................... 85
Resetting ......................................... 84
Reversing feature ............................. 82
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 234
SmartKey
Changing the battery ....................... 76
Changing the programming ............. 74
Checking the battery ....................... 76
Display message ............................ 223
Door central locking/unlocking ....... 73
Important safety notes .................... 73
Loss ................................................. 77
Mechanical key ................................ 75
Opening/closing soft top ................. 87
Overview .......................................... 73
Positions (ignition lock) ................. 128
Problem (malfunction) ..................... 77
Starting the engine ........................ 130
16Index

SMSsee also Digital Operator's Man-
ual .................................................. 234
Snow chains ...................................... 287
Sockets
General notes ................................ 245
Rear compartment .........................2 46
Soft top
AIRCAP ............................................ 92
Cleaning ......................................... 264
Closing manually in an emer-
gency ............................................... 87
Display message ............................ 223
Important safety notes .................... 85
Installing/removing the AIRCAP
wind screen ..................................... 93
Opening/closing (SmartKey) ........... 87
Opening/closing (with soft-top
switch) ............................................. 86
Problem (malfunction) ..................... 95
Relocking ......................................... 91
wind screen ..................................... 91
Soft-top switch ....................................8 6
Sound
Switching on/off ........................... 235
Special seat belt retractor .................. 57
Specialist workshop ............................28
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 192
In the Instrument cluster ................. 33
Segments ...................................... 189
Selecting the display unit ............... 198
Standing lamps
Display message ............................2 11
Switching on/off ........................... 110
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 129
STEER CONTROL .................................. 71
Steering
Display message ............................ 222
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Activating/deactivating ................. 197
Display message ............................ 218 Steering assistant
STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 103
Button overview ............................... 34
Buttons (on-board computer) ......... 190
Cleaning ......................................... 268
Important safety notes .................. 102
Paddle shifters ............................... 138
Steering wheel heating .................. 103
Storing settings (memory func-
tion) ............................................... 108
Steering wheel heating
Problem (malfunction) ................... 104
Switching on/off ........................... 103
Steering wheel paddle shifters ........138
Stowage areas ................................... 240
Stowage compartments
Armrest (under) .............................2 41
Center console .............................. 241
Cup holders ................................... 243
Glove box ....................................... 241
Important safety information ......... 240
Stowage net ................................... 242
Under driver's seat/front-
passenger seat .............................. 241
Stowage net ....................................... 242
Stowage well beneath the trunk
floor .................................................... 243
Summer tires ..................................... 287
Sun visor ............................................ 244
Surround lighting (on-board com-
puter) .................................................. 199
Switching air-recirculation mode
on/off ................................................. 125
Switching on media mode
Via the device list .......................... 239
T
Tachometer ........................................ 189
Tail lamps
Display message ............................ 211
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 33
Index17

Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences and MSolutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.
The side window is closed without the automatic reversing feature.
Soft top
Important safety notes
GWARNING
If you do not fully open/close the soft top, the
soft-top hydraulics depressurize after a short
time. This causes the soft top to lower unex-
pectedly and may cause you or others to be
trapped. There is a risk of injury.
Always open or close the soft top completely.
!Never sit on the soft-top compartment
cover or stow heavy objects there. You will
otherwise damage the soft top and soft-top
compartment cover of the vehicle.
!When opening and closing the soft top,
make sure that:
Rthere is sufficient clearance above it, as the soft top swings upwards.
Rthe trunk partition is closed.
Rthe trunk is only loaded to below the trunk
partition.
Rthe trunk partition is not pushed up by the
load.
Rthe trunk lid is closed.
Rthere are no objects on the soft-top com-
partment cover
Rthe fabric is not dirty, wet or frozen.
You could otherwise damage the soft top,
trunk and other parts of the vehicle.
Vehicle height when opening/closing the soft
top (
Ypage 317).
Soft top85
Opening and closing
Z

Problems with the soft top
ProblemPossible causes/consequences andMSolutions
The soft top will not open
or close.The ignition is not switched on.
XMake sure that the SmartKey is in position 2in the ignition lock.
The trunk lid is open.
XClose the trunk lid (Ypage 80).
The trunk partition is not closed.
XClose the trunk partition (Ypage 91).
The roll bars have been deployed.
XVisit a qualified specialist workshop.
The head restraints in the rear compartment do not retract automat-
ically.
XLower the head restraints in the rear compartment manually
(Ypage 98).
The soft-top mechanism or control system is defective.
XClose the soft top manually if necessary (Ypage 87).
XVisit a qualified specialist workshop.
The soft top has been opened and closed several times in a row. The
soft-top drive has been deactivated automatically for safety reasons.
You can open and close the soft top again after approximately ten
minutes.
XSwitch off the ignition and turn it back on.
XRepeat the opening or closing procedure.
Soft top95
Opening and closing
Z

Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating or deactivating
XTurn the SmartKey to position 2in the ignition
lock (Ypage 128).
XTo activate: press thegbutton.
The indicator lamp above the gbutton
lights up.
XTo deactivate: press thegbutton.
The indicator lamp above the gbutton
goes out.
iAir-recirculation mode deactivates auto-
matically:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with air dehumidifica-
tion" function is activated
Switching the residual heat on or off
General notes
It is possible to make use of the residual heat of
the engine to continue heating the vehicle for
approximately 30 minutes after the engine has
been switched off. The heating time depends on
the set interior temperature.
The "residual heat" function only functions opti-
mally with the side windows closed.
The "residual heat" function only functions opti-
mally with the soft top closed.
Activating/deactivating
XTurn the SmartKey to position 0in the ignition
lock or remove it (Ypage 128).
XTo activate: press theÌbutton.
The indicator lamp above the Ìbutton
lights up.
iIf the residual heat function is activated, the
windows may fog up on the inside.
iThe blower will run at a low speed regardless
of the airflow setting.
iIf you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
XTo deactivate: press theÌbutton.
The indicator lamp above the Ìbutton
goes out.
Residual heat is deactivated automatically:
Rafter approximately 30 minutes
Rwhen the ignition is switched on
Rif the battery voltage drops
Operating the climate control systems125
Climate control