2017 MERCEDES-BENZ CLS-Class ACC

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 284).
or
XJump-start the vehicle (Ypage 285).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (
Ypage 75).
You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks (
Ypage 63).
Doors81
Opening and closing
Z

Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
Observe the following when adjusting steering
wheel :, seat belt ;and driver's seat =:
Ryou are as far away from the driver's air bag as
possible.
Ryou are sitting in a normal upright position.
Ryour thighs are slightly supported by the seat
cushion.
Ryour legs are not entirely stretched and you
can depress the pedals properly.
Rthe back of your head is supported at eye level
by the center of the head restraint.
Ryou can hold the steering wheel with your
arms slightly bent.
Ryou can move your legs freely.
Ryou can see all the displays in the instrument
cluster clearly.
Ryou should have a good overview of traffic
conditions.
Rthe seat belt is pulled snugly against the bodyand is routed across the center of your shoul-
der and across your hips in the pelvic area.
Further related subjects:
RAdjusting the seats electrically (Ypage 94).
RAdjusting the steering wheel electrically
(Ypage 99).
RFastening the seat belt correctly (Ypage 44).
RAdjusting the rear-view mirror and exterior
mirrors (Ypage 101).
RStoring the seat, steering wheel and exterior
mirror settings using the memory function
(
Ypage 104).
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is no
SmartKey in the ignition lock.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Observe the safety notes on "Air bags"
(
Ypage 46) and "Children in the Vehicle"
(Ypage 58).
Seats93
Seats, steering wheel and mirrors
Z

GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
!To avoid damage to the seats and the seat
heating, observe the following information:
Rkeep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat heat-
ing should also not be used to dry the seats.
Rclean the seat covers as recommended;
see "Interior care".
Rdo not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The
seats should only be occupied by passen-
gers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating materi- als, e.g. blankets, coats, bags, seat covers,
child seats or booster seats.
!Make sure that there are no objects in the
footwell under or behind the seats when mov-
ing the seats back. There is a risk that the
seats and/or the objects could be damaged.
iThe head restraints in the front seats are
installed with the NECK-PRO system
(
Ypage 55). For this reason, it is not possible
to remove the head restraints from the front
seats.
For more information, contact a qualified spe-
cialist workshop.
iFurther related subjects:
RRear bench seat through-loading feature
(Ypage 245)
Adjusting the seats electrically
:Head restraint height
;Seat cushion angle
=Seat height
?Seat fore-and-aft adjustment
ABackrest angle
iIf PRE-SAFE®is activated and the front-
passenger seat is in an unfavorable position,
it is moved to a better position.
iYou can store the seat settings using the
memory function (Ypage 104).
iVehicles with the through-loading feature: if
you fold down a rear seat backrest, the
respective front seat is moved forwards
slightly if necessary. This prevents the seats
from colliding.
94Seats
Seats, steering wheel and mirrors

Adjusting the head restraints
Import ant safety notes
GWARNIN G
You could lose control of your vehicl eif you do
th efollowin gwhile driving:
Radjust th edriver's seat ,head restraint,
steering whee lor mirror s
Rfastenth eseat belt
There is aris kof an accident.
Adjus tth edriver's seat ,head restraint, steer -
ing whee land mirror and faste nyour seat belt
before starting th eengine.
GWARNIN G
If th ehead restraints are no tinstalled or no t
adjusted correctly, they canno tprovid epro -
tection as intended. There is an increased ris k
of injury in th ehead and neck area, e.g. in th e
event of an acciden tor when braking .
Always drive wit hth ehead restraints instal -
led. Befor edrivin goff ,mak esur efor every
vehicl eoccupant that th ecenter of th ehead
restrain tsupport sth ebac kof th ehead at
about eye level.
Do no trotate th ehead restraints of th efron tand
rear seats. Otherwise ,you canno tadjust th e
height and angle of th ehead restraints to th e
correc tposition .
Using th efore-and-af tadjustment, adjust th e
head restrain tso that it is as close as possibl eto
your head .
Observ eth eimportant safet ynote sregarding
th eseat s (
Ypage 93).
Adjusting the head restraint height
electri cally
XSlide switch for head restrain theight adjust -
men t: up or down in th edirection of th e
arrow.
Adjusting the luxury head restraints
XTo adjust th esid ebolsters of th ehea d
restraint: push or pull right and/o rleft-han d
side bolste r: intoth edesired position .
XTo adjust theangle of th ehea drestraint:
push or pull th ehead restrain tin th edirection
of arrow ;.
iAdjustth ehead restrain tso that th ebac kof
your head is as close to th ehead restrain tas
possible.
Rear seat head restraints
Important safety notes
GWARNIN G
Fo ryour protection ,drive only wit hproperly
positioned head restraints .
Adjus tth ehead restraints so that they are as
close as possibl eto your head .This will
Seats95
Seats, steering wheel and mirrors
Z

reduce the potential for injury to the head and
neck in the event of an accident or similar sit-
uation.
Whenever the rear seats are occupied, only
drive the vehicle with the head restraints
installed and engaged. Head restraints are
intended to help reduce injuries during an
accident.
Adjusting the rear seat head restraint
angle
XPull or push the top of the head restraint until
it is in the desired position.
Removing and installing the rear seat
head restraints
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
!Make sure that the rear window roller sun-
blind has been retracted before the rear head
restraints are removed. You could otherwise
damage the roller sunblind.
The head restraints can only be removed if the
rear seat folds forward.
XTo remove: press release catch :and pull
the head restraint out of the guides.
XTo re-install: insert the head restraint so that
the notches on the bar are on the left when
viewed in the direction of travel.
XPush the head restraint down until you hear it engage in position.
Adjusting the multicontour seat
The multicontour seat function is only available
for vehicles in Canada.
:To adjust the thigh cushion
;To adjust the backrest contour in the lumbar
region
=To adjust the backrest contour in the upper
back region
?To adjust the side bolsters of the seat back-
rest
You can adjust the contour of the front seat
individually so as to provide optimum support
for your back and sides.
96Seats
Seats, steering wheel and mirrors

Switching the seat ventilation on/off
Driver's and front-passenger seat
The three blue indicator lamps in the buttons
indicate the ventilation level you have selected.
XTurn the SmartKey to position1or 2in the
ignition lock (Ypage 123).
XTo switch on: press button:repeatedly
until the desired ventilation level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 88). The seat ventilation of
the driver's seat automatically switches to the
highest level.
Problems with the seat heating or seat ventilation
ProblemPossible causes/consequences and MSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
98Steering wheel
Seats, steering wheel and mirrors

EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
You can stop the adjustment process by press-
ing one of the memory function's position but-
tons. This function is only available on vehicles
with the memory function (
Ypage 103).
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(
Ypage 199).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
Rwith the SmartKey:open the driver's door;
the SmartKey is in position 0or 1must be in
the ignition lock (
Ypage 123).
iThe steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected position when:
Rthe driver's door is closed
Rwith KEYLESS-GO: you press the Start/Stop
button once
or
Rwith the SmartKey: you insert the SmartKey
into the ignition lock
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored when you switch off the ignition or when you
store the setting with the memory function
(
Ypage 104).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened.
This occurs irrespective of the position of the
SmartKey in the ignition lock. This makes it eas-
ier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the on-board computer
(
Ypage 199).
100Steering wheel
Seats, steering wheel and mirrors

Mirrors
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 123).
XPress button :for the left exterior mirror or
button ;for the right exterior mirror.
The indicator lamp in the corresponding but-
ton lights up in red.
The indicator lamp goes out again after some time. You can adjust the selected exterior mirror using button
=as long as the indicator
lamp is lit.
XPress button =up, down, or to the right or
left until you have adjusted the exterior mirror to the correct position. You should have a
good overview of traffic conditions.
The convex exterior mirrors provide a larger field
of vision.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low. Heating takes a maximum of
ten minutes.
iYou can also heat up the exterior mirrors
manually by switching on the rear window
defroster.
Folding the exterior mirrors in or out
electrically
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 123).
XBriefly press :.
Both exterior mirrors fold in or out.
iMake sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
iIf you are driving faster than 30 mph
(47 km/h), you can no longer fold in the exte-
rior mirrors.
Resetting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must be
reset. The exterior mirrors will otherwise not
fold in when you switch on the "Fold in mirrors
when locking" function in the on-board com-
puter (
Ypage 200).
Mirrors101
Seats, steering wheel and mirrors
Z