Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 76).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 83) or lock (Ypage 83) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
80SmartKey
Opening and closing
ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 284).
or
XJump-start the vehicle (Ypage 285).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (
Ypage 75).
You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks (
Ypage 63).
Doors81
Opening and closing
Z
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 328).
Opening and closing
XTo open: pull remote operating switch for
trunk lid :until the trunk lid opens.
XTo close: press remote operating switch for
trunk lid :until the trunk lid is completely
closed.
You can open and close the trunk lid from the
driver's seat when the vehicle is stationary and
unlocked.
Unlocking the trunk
!
The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
If the trunk cannot be unlocked with the Smart-
Key or KEYLESS-GO, use the mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered. Switch off the alarm
(
Ypage 75).
XTake the mechanical key out of the SmartKey
(Ypage 78).
XInsert the mechanical key into the trunk lid
lock as far as it will go.
XTurn the mechanical key from position 1
counter-clockwise as far as it will go to posi-
tion 2. Simultaneously pull the trunk lid han-
dle.
The trunk is unlocked.
XTurn the mechanical key back to position 1
and remove it.
XInsert the mechanical key into the SmartKey.
Emergency release for the trunk
You can open the trunk lid from inside the vehi-
cle with the emergency release button.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened with
the trunk lid emergency release when the vehi-
cle is stationary or while driving.
The trunk lid emergency release does not open
the trunk lid if the battery is disconnected or
discharged.
Trunk lid emergency release light:
REmergency release button :flashes for
30 minutes after the trunk lid is opened.
REmergency release button :flashes for
60 minutes after the trunk lid is closed.
86Trunk
Opening and closing
Switching the seat ventilation on/off
Driver's and front-passenger seat
The three blue indicator lamps in the buttons
indicate the ventilation level you have selected.
XTurn the SmartKey to position1or 2in the
ignition lock (Ypage 123).
XTo switch on: press button:repeatedly
until the desired ventilation level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 88). The seat ventilation of
the driver's seat automatically switches to the
highest level.
Problems with the seat heating or seat ventilation
ProblemPossible causes/consequences and MSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
98Steering wheel
Seats, steering wheel and mirrors
Adjusting the steering wheel electri-
cally
:To adjust th esteering whee lheight
;To adjust th esteering whee lposition (fore-
and-af tadjustment)
iFurther relate dsubjects :
REASY-ENTRY/EXIT feature (Ypage 100)
RStoring settings (Ypage 104)
Steering wheel heating
Switching on/off
XTurn th eSmartKey to position 2in th eignition
loc k (Ypage 123).
XTo switch on/off: turnth elever in th edirec -
tion of arrow :or;.
Indicato rlamp =lights up or goes out .
Vehicles without KEYLESS-GO :when you
remove th eSmartKey from th eignition lock, th e
steering whee lheating is deactivated.
Vehicles wit hKEYLESS-GO :when you switch off
th eignition and open th edriver's door ,th e
steering whee lheating is deactivated.
iThe steering whee lheating may switch off
temporarily if:
Rth etemperature in th evehicl einterior is
abov e86 ‡(30 †)
Rthetemperature of th esteering whee lis
abov e95 ‡(35 †)
Indic ator lamp =remains on.
Problems with the steering wheel heating
ProblemPossible causes/consequences and MSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel heating
will switch back on automatically.
Steering wheel99
Seats, steering wheel and mirrors
Z
Mirrors
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 123).
XPress button :for the left exterior mirror or
button ;for the right exterior mirror.
The indicator lamp in the corresponding but-
ton lights up in red.
The indicator lamp goes out again after some time. You can adjust the selected exterior mirror using button
=as long as the indicator
lamp is lit.
XPress button =up, down, or to the right or
left until you have adjusted the exterior mirror to the correct position. You should have a
good overview of traffic conditions.
The convex exterior mirrors provide a larger field
of vision.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low. Heating takes a maximum of
ten minutes.
iYou can also heat up the exterior mirrors
manually by switching on the rear window
defroster.
Folding the exterior mirrors in or out
electrically
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 123).
XBriefly press :.
Both exterior mirrors fold in or out.
iMake sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
iIf you are driving faster than 30 mph
(47 km/h), you can no longer fold in the exte-
rior mirrors.
Resetting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must be
reset. The exterior mirrors will otherwise not
fold in when you switch on the "Fold in mirrors
when locking" function in the on-board com-
puter (
Ypage 200).
Mirrors101
Seats, steering wheel and mirrors
Z
USA only:the daytime running lamps improve
the visibility of your vehicle during the day. To do
this, the Daytime running lamps
function
must be switched on using the on-board com-
puter (
Ypage 198).
If the engine is running and you turn the light
switch to the TorL position, the manual
settings take precedence over the daytime run-
ning lamps.
Low-beam headlamps
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
Even if the light sensor does not detect that it is
dark, the parking lamps and low-beam head-
lamps switch on when the ignition is switched on and the light switch is set to the Lposition.
This is a particularly useful function in the event
of rain and fog.
XTo switch on the low beam headlamps:
turn the SmartKey in the ignition lock to posi- tion 2or start the engine.
XTurn the light switch to the Lposition.
The green Lindicator lamp in the instru-
ment cluster lights up.
Parking lamps
!If the battery charge is very low, the parking
lamps or standing lamps are automatically
switched off to enable the next engine start.
Always park your vehicle safely and in a well lit
area, in accordance with the relevant legal
stipulations. Avoid using the Tparking
lamps over a period of several hours. If pos-
sible, switch on the right-hand Xor left-
hand W standing lamps.
XTo switch on the parking lamps: turn the
light switch to the Tposition.
The green Tindicator lamp on the instru-
ment cluster lights up.
Standing lamps
Switching on the standing lamps ensures the
corresponding side of the vehicle is illuminated.
XTo switch on the standing lamps: turn the
SmartKey to position 0in the ignition lock or
remove the SmartKey.
XTurn the light switch to the W(left-hand
side of the vehicle) or X(right-hand side of
the vehicle) position.
Combination switch
:High-beam headlamps
;Turn signal, right
=High-beam flasher
?Turn signal, left
XTo indicate briefly: press the combination
switch briefly to the pressure point in the
direction of arrow ;or?.
The corresponding turn signal flashes three
times.
XTo indicate: press the combination switch
beyond the pressure point in the direction of
arrow ;or?.
XTo switch on the high-beam headlamps:
turn the light switch to the LorÃ
position.
XPress the combination switch beyond the
pressure point in the direction of arrow :.
In the Ãposition, the high-beam head-
lamps are switched on only when it is dark and the engine is running.
106Exterior lighting
Lights and windshield wipers
Rear-compartment overhead control
panel
:pSwitches the right-hand reading lamp
on/off
;p Switches the left-hand reading lamp
on/off
Interior lighting control
General notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the SmartKey is in position 2in
the ignition lock.
The color and brightness of the ambient lighting
may be set using the on-board computer
(
Ypage 198).
Automatic interior lighting control
XTo switch on or off: press the|button.
When the automatic interior lighting control is
activated, the button is flush with the over-
head control panel.
The interior lighting automatically switches on if
you:
Runlock the vehicle
Ropen a door.
Rremove the SmartKey from the ignition lock
The interior light is activated for a short while
when the SmartKey is removed from the ignition
lock. You can activate this delayed switch-off
using the on-board computer (
Ypage 199).
Replacing bulbs
The front and rear light clusters of your vehicle
are equipped with LED light bulbs. Do not
replace the LED light sources of your vehicle
yourself. Contact a qualified specialist work-
shop which has the necessary specialist knowl-
edge and tools to carry out the work required.
Lamps are an important aspect of vehicle safety.
You must therefore make sure that these func-
tion correctly at all times. Have the headlamp
setting checked regularly.
Windshield wipers
Switching the windshield wipers
on/off
!
Do not operate the windshield wipers when
the windshield is dry, as this could damage
the wiper blades. Moreover, dust that has col-
lected on the windshield can scratch the glass
if wiping takes place when the windshield is
dry.
If it is necessary to switch on the windshield
wipers in dry weather conditions, always use
washer fluid when operating the windshield
wipers.
!If the windshield wipers leave smears on the
windshield after the vehicle has been washed
in an automatic car wash, wax or other resi-
dues may be the reason for this. Clean the
windshield using washer fluid after washing
the vehicle in an automatic car wash.
!Intermittent wiping with rain sensor: due to
optical influences and the windshield becom-
ing dirty in dry weather conditions, the wind-
shield wipers may be activated inadvertently.
This could then damage the windshield wiper
blades or scratch the windshield.
For this reason, you should always switch off
the windshield wipers in dry weather.
Windshield wipers109
Lights and windshield wipers
Z