2017 MERCEDES-BENZ C-Class COUPE steering wheel

Safety systems
Display messagesPossible causes/consequences andMSolutions
!÷
Currently Unavaila‐ble See Operator'sManual
ABS (Anti-lock Braking System) and ESP®(Electronic Stability Pro-
gram) are temporarily not available.
Other driving systems and driving safety systems may also be faulty.
In addition, the ÷and! warning lamps light up in the instru-
ment cluster.
For example, the on-board voltage may be insufficient.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
Carefullyd riveasuitable distance, making slight steering move-
mentsatas peed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
!÷
Inoperative SeeOperator's Manual
ABS and ESP®are malfunctioning.
Other driving systems and driving safety systems may also be faulty.
The $ (USA only) or J(Canada only), ÷and! warning
lamps in the instrumentc luster may also light up.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
220Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
÷
Inoperative SeeOperator'sManual
ESP®is malfunctioning .
Other drivin gsystems and drivin gsafet ysystems may also be faulty.
The ÷ warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above.
The braking distanc einanemergenc ybraking situation can thus
increase.
If ES P
®is no toperational, ES P®is unable to stabiliz ethe vehicle.
There is an increased ris kofskiddin gand an accident.
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
÷
Currently Unavaila‐ble See Operator' sManual
ESP®is temporarily unavailable .
Other drivin gsystems and drivin gsafet ysystems may also be faulty.
The ÷ warning lamp also lights up in th einstrumen tcluster.
The self-diagnosis function might no tbecomplete, for example.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The wheels could therefor eloc kify ou brak e
hard, for example.
The braking distanc einanemergenc ybraking situation can thus
increase.
If ES P
®is no toperational, ES P®is unable to stabiliz ethe vehicle.
There is an increased ris kofskiddin gand an accident.
XCarefully drive asuitable distance, making slight steering move-
ments at aspeed abov e12mph(20 km/ h).
If the display messag edisappears, the functions mentioned above
are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit aqualifieds pecialist workshop immediately.
Display messages221
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Check TiresThe tire pressureinoneor mor etires has dropped significantly. The
whee lposition is displayed in th emultifunction display.
Aw arning tone also sounds.
GWARNIN G
Tir ep ressures that are to olow pos ethe followin ghazards :
Rthey may burst, especially as th eload and vehicl espeed increase.
Rthey may wear excessivel yand/o runevenly, whic hmay greatl y
impair tire traction .
Rthed rivin gcharacteristics ,aswell as steering and braking ,may be
greatl yimpaired.
There is ariskofana ccident.
XStop thevehicl ewithout making any sudden steering or braking
maneuvers .Pay attention to th etraffic condition sasyou do so.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XChec kthe tires and ,ifneces sary, follow th einstruction sfor aflat
tire (Ypage 300).
XChec kthe tire pressur e(Ypage 323).
XIf necessary, correc tthe tire pressure.
Warnin gTireM al‐functionThe tire pressur einoneor mor etires has dropped suddenly. The whee l
position is shown in th emultifunction display.
GWARNIN G
Drivin gwithaf lat tire poses ariskoft hefollowin ghazards :
Raflat tire affects th eabilit ytos teer or brak ethe vehicle.
Ryou could lose control of th evehicle.
Rcontinued drivin gwithaf lat tire will caus eexces sive heat build-up
and possibl yafire.
There is ariskofana ccident.
XStop thevehicl ewithout making any sudden steering or braking
maneuvers .Pay attention to th etraffic condition sasyou do so.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XChec kthe tires and ,ifneces sary, follow th einstruction sfor aflat
tire (Ypage 300).
TirePress.Monito rCurrently Unavaila‐ble
Becausethere is interferenc efromas tron gs ource of radi owaves, no
signals from th etirep ressur esensor sare detected. The tire pressur e
monitor is temporarily malfunctioning .
XDrive on.
The tire pressur emonitor restarts automatically as soo nasthe
problem has been resolved.
TirePress .Sen‐sor(s) Missin gThere is no signal from th etirep ressur esensor of on eorseveral
wheels. The pressur eoftheaffecte dtireisn otdisplayed in th emul-
tifunction display.
XHav ethe fault ytirep ressur esensor replace dataqualified special -
ist workshop .
242Display messages
On-boardcomputer andd isplays

From the remote malfunction diagnosis, the
Mercedes-Benz CustomerAssistance Center
can ascertai nthe nature of the problem
(
Ypage 282).
The Mercedes-Benz CustomerA ssistance Cen-
ter either send saqualified Mercedes-Benz tech-
nicia norm akesarrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
wor kand/o rtowing.
You can find more information in the separate
mbrace manual.
The system has not bee nabletoi nitiate aRoad-
sid eA ssistance call, if:
Rthe indicator lamp for Roadsid eAssistance
cal lbutton Fis flashing continuously.
Rno voice connectio ntothe Mercedes-Benz
CustomerA ssistance Center wa sestab-
lished.
Thisc an occur if the relevant mobile phone net-
wor kisn ot available, for example.
The Call Failed
messag eappears in the mul-
tifunction display.
XTo end acall: press the ~button on the
multifunction steering wheel.
or
XPres sthe corresponding multimedia system
button for ending aphone call.
MB Info cal lbutton
XTo cal lMBInfo: press MB Info cal lbutton :.
Thisi nitiates acalltot he Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info cal lbutton :
flashesw hile the connectio nisbeing made.
The Connecting Call
messag eappears in the multifunction display. The audio output is
muted.
If ac onnectio ncan be made, the Call Con‐
nectedmessageappears in the multifunction
display.
If am obile phone network and GP Sreception
are available, the system transfers data to the
Mercedes-Benz CustomerA ssistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system displa yindicates that a
cal lisa ctive. During the call, yo ucan chang eto
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
Av oice connectio nisestablishedb etween the
Mercedes-Benz CustomerA ssistance Center
and the vehicle occupants.
You receive information abouto perating your
vehicle, aboutt he nearest authorized
Mercedes-Benz Center and abouto ther prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not bee nabletoi nitiate an MB
Info call, if:
Rthe indicator lamp in MB Info cal lbutton ï
is flashing continuously.
Rno voice connectio ntothe Mercedes-Benz
CustomerA ssistance Center wa sestab-
lished.
Thisc an occur if the relevant mobile phone net-
wor kisn ot available, for example.
The Call Failed
messag eappears in the mul-
tifunction display.
XTo en dacall:press the ~button on the
multifunction steering wheel.
or
XPres sthe corresponding multimedia system
button for ending aphone call.
Cal lpriority
Whe nservice calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can stil lbeinitiated .Inthis case ,anemergency
cal lwillt ake priority and overrid eallother active
calls.
Features279
Stowage and features
Z

The indicator lamp of the respective button
flashes until the call is ended.
An emergencycall can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When acall is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
as afe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently start sthe route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with anavigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately. You can use the route assistance function even
if the vehicle is not equipped with anavigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search &Send
General notes
To use "Search &Send", your vehicle must be
equipped with mbrace and anavigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &Send" is adestination entr yservice. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter adestination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up atransmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 131).
The transmitted destination address is loaded
into the vehicle's navigation system.
280Features
Stowage and features

Information on the type of service and service
intervals (see the separate Maintenance Book-
let).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the engine
oil level.O bserve the notes on the engine oil
level (
Ypage 288).
The multifunction display shows aservice mes-
sage for several seconds, e.g.:
RService AinXXD ays
RServiceADue
RService AOverdue by XX Days
Depending on the operating conditions of the
vehicle,t he remaining time or distance until the
next service due date is displayed.
The letter A
orB,possibly in connection with a
number or another letter, indicates the type of
service. A
stands for aminor service and Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periodsoft ime during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
XNote down the service due date displaye din
the multifunction display before disconnect-
ing the battery.
or
XAfter reconnecting the battery, subtract the
battery disconnection periodsf rom the ser-
vice date shown on the display.
Hiding aservicem essage
XPress the aor% button on the steering
wheel.
Displaying servic emessages
XSwitch on the ignition.
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu and confirm with
a.
XPress 9or: on the steering wheel to
select the ASSYST PLUSsubmenu and con-
firm with a.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at aqualifieds pecialist work-
shop.
Have service work carried out as describedi n
the Maintenance Booklet. This may otherwise
leadtoi ncreased weara nd damage to the
major assemblies or the vehicle.
Aq ualifieds pecialist workshop, e.g. an author-
ized Mercedes-Benz Center, wil lreset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special servic erequirements
The specifiedm aintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle,m aintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate
stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainou sterrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example ,the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be obtained at aqualifieds pecialist workshop, e.g.
an authorized Mercedes-Benz Center.
ASSYST PLUS291
Maintenancea nd care
Z

Impurities combined with the effects of road grit
and corrosive environmental factors may causeflash rust to form on the surface. You can
restore the originals hine of the exhaust pipe by
cleaning it regularly ,especially in winter and
after washing.
XClean the exhaust pipe with acare product
tested and approved by Mercedes-Benz.
Interio rcare
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-base dthinner or gasoline
Rabrasive cleaning agents
Rcommercially-availabl ehousehold cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could leadtoi rreparabledam-
age to the display.
XBefore cleaning the display, make sure that it
is switched off and has cooled down.
XClean the display surface using acommer-
ciallya vailable microfiber cloth and TFT/LCD
display cleaner.
XDry the display surface using adry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As aresult, plastic parts may
come loose in the event of air bag deploy-
ment. There is arisk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas- tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with
adamp, lint-free
cloth, e.g. amicrofiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wai tuntil the surface is dry again.
Cleaning the steering whee land gear or
selecto rlever
XThoroughly wipew ithadamp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise arisk of damag-
ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have achrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used .Use
ad amp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use achrome polish. If you are
unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. amicrofiber cloth.
XTrim elements with piano black finish:
clean with asoft, damp cloth and acommer-
ciallya vailable soap solution.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use amicrofiber cloth to clean covers
made out of real leather, artificia lleather or
DINAMICA. If used often, these can damage
the cover.
Care297
Maintenancea nd care
Z

XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-G Ostart-function
or KEYLESS ‑GO
XOpenthe driver' sdoor.
The on-board electronics now have status 0.
Thi sist he same as the SmartKey having been
removed.
XRemove the Start/Sto pbutton from the igni-
tion lock (Ypage 131).
XMake sure that the engine canno tbes tarted
via your smartphone (Ypage 134).
XMake sure that the passenger sare not endan-
gered as they do so. Make sure that no one is neart he danger are awhile awheel is being
changed .Anyone wh oisnot directl yassisting
in the wheel change should, for example,
stand behind the barrier.
XGe toutof the vehicle. Paya ttention to traffic
conditions when doing so.
XClose the driver' sdoor.
MOExtended tires( tires with run-flat
properties)
General notes
With MOExtended tire s(tires with run fla tchar-
acteristics) ,you can continu etodrive your vehi-
cle eve nifthere is atotal loss of pressure in one
or more tires. The affected tire mus tnot show
any clearl yvisible damage.
You can recognize MOExtended tire sbythe
MOExtended marking which appears on the
sidewal lofthe tire .You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index (
Ypage 330).
MOExtended tire smay only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If ap ressure loss warnin gmessage appears
in the multifunctio ndisplay:
Robserve the instructions in the display mes-
sages (Ypage 241).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mod eis
approximately 50 miles (80 km )whent he vehi-
cle is partiall ylad en. Whe nthe vehicl eisfully
laden it is approximately 19 miles (30 km). In addition to the vehicl
eload, the driving dis-
tance possible depends upon:
Rvehicl espeed
Rroa dcondition
Routsid etemperature
The driving distance possible in run-flat mode
may be reduce dbyextremedriving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mod
eis
co

unted from the moment the tire pressure loss
warning appears in the multifunction display.
You mus tnot excee damaximum speed of
50 mph (80 km/h).
Whe nreplacing one or al ltires, please observe
the following specifications for your vehicle's
tires:
Rsize
Rthe typ eand
Rthe "MOExtended" mark
If at ire hasg one flatand canno tbereplaced
with aMOExtended tire ,astandard tire may be
used as atemporary measure. Make sure that
yo uu sethe proper size and typ e(summer or
winter tire).
Vehicles equipped with MOExtended tire sare
not equipped with aTIREFIT kit at the factory. It
is therefore recommended that yo uaddit ionally
equip your vehicl ewithaT IREFIT kit if yo umount
tire sthat do not feature run-flat properties ,e.g.
winter tires. ATIREFIT kit may be obtaine dfrom
aq uali fied specialist workshop.
Important safety notes
GWARNING
Whe ndriving in emergency mode, the driving
characteristics deteriorate ,e.g. when corner-
ing, accelerating quickl yand when braking.
There is ariskofana ccident.
Do not excee dthe state dmaximum speed.
Avoi dabrup tsteering and driving maneuvers,
and driving ove robstacles (curbs ,potholes,
off-road). Thi sapplies in particula rtoaladen
vehicle.
Stop driving in emergency mod eif:
Ryouh earb anging noises.
Rthe vehicl estarts to shake.
Flat tire301
Breakdown assistance
Z