2017 MERCEDES-BENZ C-Class COUPE child lock

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly children –could
become trapped. There is arisk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is arisk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. The adjustment process is stopped. This
function is only available on vehicles with mem-
ory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is arisk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is arisk of an
accident.
Always wait until the adjustment process is
complete before driving off. The EASY-ENTRY/EXIT feature makes gettingi
n
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the separate operating instructions).
Position of the steering wheel when the
EASY-ENTRY/EXIT featureisa ctive
The steering wheel swings upwards when you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO:open the driver's door;
KEYLESS-GO must be in position 1
Rwith the SmartKey:open the driver's door;
the SmartKey must be in position 0or 1in the
ignition lock (
Ypage 131)
Ropen the driver's door when the ignition is
switched off
iThe steering wheel only tilts upwards if the
driving position is stored after the steering
column adjustment has been adjusted
(
Ypage 109).
The most recent driving position of the steering
wheel is stored if:
Rthe ignition is switched off
Rthe settingiss tored with the memory function
(Ypage 109).
iThe steering wheel only moves upwards if it
has not already reached the upper steering
limiter.
Steering wheel105
Seats, steering wheela nd mirrors
Z

Memory function
Important safety notes
GWARNING
If you use the memory function on the driver's side while driving, you coul dlose control of
the vehicleasar esult of the adjustments
being made .There is arisk of an accident.
Only use the memory function on the driver's
side when the vehicleiss tationary.
GWARNING
When the memory function adjusts the seat or steering wheel, you and other vehicleo ccu-
pants –particularly children –coul db ecome
trapped. There is arisk of injury.
Whil ethe memory function is making adjust-
ments, make sure that no one has any body
parts in the swee pofthe seat or steering
wheel. If somebody becomest rapped, imme-
diately release the memory function position
button. The adjustment process is stopped.
GWARNING
Childre ncoul db ecome trappe difthey acti-
vate the memory function, particularly when
unattended .There is arisk of injury.
When leaving the vehicle, alway stake the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The memory function can be use datany time,
e.g. even when the key is not in the ignitio nlock.
Storing settings
With the memory function, you can store up to
three different settings, e.g. for three different
people.
The following settings are stored as asingle
memory preset:
Rposition of the seat, backrest and head
restraint
Rdriver's side:p osition of the exterior mirrors
on the driver's and front-passenger sides
Rposition of the head-up display
XAdjust the seat accordingly (Ypag e98).
XOn the driver's side ,adjust the steering wheel
(Ypag e104) and the exterior mirrors
(Ypag e106).
XPress memory button Mand one of the stor-
age position buttons 1,2or 3withi nthree
seconds.
The settings are stored in the selected preset
position. Atone sound swhen the settings
have been completed.
Calling up astored setting
XPress and hold the corresponding storage
position button 1,2or 3until:
Rseat
Rsteering wheel
Rexterior mirrors
Rhead-up display
are in the stored position.
iIf you release the storage position button,
the seat, steering whee land mirror setting
functions stop immediately. The adjustment
of the head-up display is still carrie dout.
Memory function109
Seats, steering wheel and mirrors
Z

Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Switching on/off
XTurn the SmartKey to position 2in the ignition
lock (Ypage 131).
XTo activate: press thegrocker switch up
or down.
The indicator lamp above the grocker
switch lights up.
Air-recirculation mode switches on automati-
cally:
Rat high outside temperatures
Rin at unnel (vehicles with anavigation system
only)
The indicator lamp above the grocker
switch is not lit when automatic air-recirculation
mode is activated. Outside air is added after
about 30 minutes.
XTo deactivate: press thegrocker switch
up or down.
The indicator lamp above the grocker
switch goes out. Air-recirculation mode deactivates automati-
cally:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with air dehumidifica-
tion" function is activated
Perfumea
tomizer
Operating the perfume atomizer
GWARNING
If children open the vial, they could drink the
perfume or it could come into contact with
their eyes. There is arisk of injury. Do not
leave children unsupervised in the vehicle.
If the perfume liquidh as been drunk, consult
ad octor. If perfume comes into contact with
your eyes or skin, rinse the eyes with clean
water. If you continue to experience difficul-
ties, consult adoctor.
HEnvironmental note
Full vials must not be dis-
posed of with household
waste. They must be collec-
ted separately and recycled
to protect the environment.
Dispose of full vials in an
environmentally responsible
manner and take them to a
126Operating the climate control systems
Climatec ontrol

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is arisk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is arisk
of fire.
Carry out regular checkstom ake sure that
there are no flammable foreign materials in
the engine compartmentorint he exhaust
system.
General notes
The catalytic converter is preheated for up to
30 seconds after acold start. The sound of the
engine may change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 141).
The transmission position display in the mul-
tifunction display shows P(
Ypage 142).
iYou can start the engine in transmission
position Pand N.
Starting procedurew ith the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 131).
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lock
after ashort waiting period.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 131).
The indicator lamps in the instrumentc luster
light up (
Ypage 246).
XTurn the SmartKey to position 3in the ignition
lock (Ypage 131) and release it as soon as the
engine is running.
Starting procedurew ith the Start/Stop
button
The Start/Stop button is only available on vehi-
cles with KEYLESS-GO or the KEYLESS-GO start
function.
The Start/Stop button can be used to start the
vehicle manually without insertingt he SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
startin gthe engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if avalid SmartKey is in
the vehicle. Switch off the engine and always
take the SmartKey with you when leaving the
Driving133
Driving and parking
Z

After switching off the engine,alway sswitch
to parking position P.Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
DIREC TSELECT lever
Overvie woftransmission positions
jPark positio nwithp arking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECTl ever is on the right of the
steering column.
The DIRECT SELECTl ever always returns to its
original position. The current transmission posi-
tion P,R, Nor Dappear sinthe transmission
positio ndisplay in the multifunctio ndisplay
(
Ypage 142).
Engagin gpark position P
!If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directl yfrom Dto R,f rom Rto Dor
directl ytoP.T he automatic transmission
could otherwise be damaged.
XPush the DIRECT SELECTl ever in the direction
of arrow P.
Engagingpark position Pautomatically
Park position Pis automaticall yengaged if:
Ryous witch off the engine using the SmartKey
and remove the SmartKey
Ryo us witch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
Rthe driver's door is opene dwhenthe vehicl eis
stationar yordriving at ver ylow speed and the
transmission is in position Dor R
Unde rcertain conditions, the automatic trans-
mission shifts automaticall ytotransmission
position Pif the HOLD functio norDISTRONIC
PLU Sisa ctivated.O bservethe informatio non
the HOLD functio n(
Ypage 170)and on
DISTRONICP LUS(Ypage 165).
Engagin grevers egearR
!Onlys hift the automatic transmission to R
when the vehicl eisstationary.
XIf the transmission is in position Dor N:p ush
the DIRECT SELECTl ever up past the first
point of resistance.
XIf the transmission is in position P:depress
the brake peda land push the DIRECT SELECT
lever up past the first point of resistance.
The ECO start/sto pfunctio nisn ot available
when revers egearise ngaged .Further informa-
tio nont he ECO start/sto pfunction
(
Ypage 135).
Shiftin gtoneutral N
GWARNING
If children ar eleftu nsupervised in the vehicle,
they could:
Ropen the doors ,thuse ndangering other
people or roa dusers.
Rget outa nd disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicl ein
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission outo f
park position P
RStartthe engine.
Automatict ransmission141
Driving andparking
Z

There isarisk of an accident and injury.
When leaving the vehicle, alwayst ake the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R:p ush
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P:depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D,t he automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N,e .g. when having the vehicle
cleaned in an automatic car wash with atowing
system:
XVehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N:p ush
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P:depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. For this pur-
pose, we recommend selectin gtransmission
position Dand drive program E(drive program C
in Mercedes-AMG vehicles) or S.
142Automatic transmission
Driving and parking

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0.This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult aqualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 74).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 76).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult aqualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is arisk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is arisk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away.O therwise, the vehicle or its driv-
etrain could be damaged.
152Parking
Driving and parking

To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in positionPand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with awheel chock or similar, for
example, on uphill or downhill gradients.
Ral aden vehicle must also be secured at the
rear axle with awheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away.T here isarisk of an
accident.
After switching off the engine, alwayss witch
to parking position P.Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 131).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1.When the
driver's door is open, this corresponds to
SmartKey position 0:"SmartKey removed".
If you switch the engine off with the transmis-
sion in position Ror D,t he automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to
Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N,e .g. when having the vehicle
cleaned in an automatic car wash with atowing
system:
XVehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/sto pautomatic engine switch-off
function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is arisk of
an accident and injury.
When leaving the vehicle, alwayst ake the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
Parking153
Driving and parking
Z