SmartKey
Display messages
Possible causes/consequences and
0050
0050Solutions 00AF
Key Key
Does
Does Not
NotBelong
Belong
to Vehicle
to Vehicle You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey. 00AF
Take Your Key from Take Your Key from
Ignition Ignition The SmartKey is in the ignition lock.
A warning tone sounds
X
Remove the SmartKey. 00AF
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X Visit a qualified specialist workshop. 00AF
Replace Key Battery Replace Key Battery The SmartKey battery is discharged.
X Change the battery (Y page 69).00AF
Don't Forget Your Don't Forget Your
Key Key The display message is shown for a maximum of 60 seconds and is
only a reminder.
You open the driver's door with the drive system switched off. The
SmartKey is not in the ignition lock. A warning tone sounds.
X Take the SmartKey with you when you leave the vehicle. 00AF
Key Not Detected Key Not Detected
(red display message) The SmartKey is not in the vehicle.
A warning tone also sounds.
If the drive system is switched off, you can no longer lock the vehicle
centrally or start the drive system.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 128).
X Locate the SmartKey. There is interference from a strong source of radio waves, and as a
result the SmartKey is not detected while the drive system is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 128).
X Insert the SmartKey into the ignition lock and drive in SmartKey
mode. Display messages
189On-board computer and displays Z
Display messages
Possible causes/consequences and
0050
0050Solutions 00AF
Key Not Detected Key Not Detected
(white display message) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Operate the vehicle with the SmartKey in the ignition lock. 00AF
Remove 'Start' But‐ Remove 'Start' But‐
ton and Insert Key ton and Insert Key The SmartKey is continually undetected.
The SmartKey detection function has a temporary malfunction or is
faulty. A warning tone also sounds.
X Insert the SmartKey into the ignition lock and turn it to the desired
position.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Therefore, some indicator and warning lamps may light up or flash temporarily. This behavior is non-critical.
These warning and indicator lamps only indicate a malfunction if they light up or flash after the drive
system is started or during a journey. Safety
Seat belts Warning/
indicator
lamp
0051 0051
Signal type
Possible causes/consequences and 0050
0050Solutions 00E9
0051
After starting the drive system, the red seat belt warning lamp lights up for
6 seconds.
The seat belt warning lamp reminds the driver and front passenger to fasten their
seat belts.
X Fasten your seat belt (Y page 42).00E9
0051
After starting the drive system, the red seat belt warning lamp lights up. In
addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 42).
The warning tone ceases. 190
Wa
rning and indi cator lamps in the instrument clusterOn-board computer and displays
R
Dynamic TRF. Route After Request
Dynamic TRF. Route After Request
You can decide whether or not current traffic reports should be included in the route cal-
culation (not available in all countries).
R Calculate Alternative Routes
Calculate Alternative Routes
Different routes are being calculated. In order
to do so, instead of Start Start, select the menu
item Continue
Continue.
X To avoid/use route options: selectAvoid
Avoid
Options
Options.
X Select a route option.
Notes for route options:
R Use Toll Roads
Use Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
R Number of Occupants in the Vehicle: Number of Occupants in the Vehicle:
(only available in the USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address Multimedia system:
X Select Navi Navi007BNavigation Navigation.
The map shows the vehicle's current position.
X Slide 6the controller.
X Select Destination
Destination007BAddress Entry Address Entry.
Enter an address, e.g. as follows:
R city or ZIP code, street, house number
R state/province, city or ZIP code
R city or ZIP code, center
R street, city or ZIP code, intersection
X Select City
City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
X Enter the city.
The 0043symbol: the location is contained on
the digital map multiple times.
X To switch to the list: slide the5control-
ler.
X Select the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location, the corresponding digits are displayed with an
X
X.
X Enter the street and house number.
The address is in the menu.
Further options for destination entry:
R search for a keyword
The keyword search finds destinations using
fragments of words.
R select the last destination
R select a contact
R select a POI
You can search for a POI by location, name or
telephone number.
R select destination on the map
R enter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
R select destinations from Mercedes-Benz
Apps
R select geo-coordinates
Calculating the route Prerequisite: the address has been entered and
is in the menu.
X Select Start StartorContinue
Continue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish to end the current route guidance.
X Select Cancel Active Route Guidance Cancel Active Route Guidance or
Set as Intermediate Destination
Set as Intermediate Destination.
Cancel Active Route Guidance Cancel Active Route Guidance cancels
the current route guidance and starts route
calculation to the new destination.
Set as Intermediate Destination Set as Intermediate Destination adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list. Connecting a mobile phone
Prerequisites For telephony via the Bluetooth
®
interface, you
require a Bluetooth ®
-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above. 204
Operating systemMultimedia system
Multimedia system:
X Select Vehicle
Vehicle007BSystem Set‐ System Set‐
tings
tings007BActivate Bluetooth Activate Bluetooth.
X Activate Bluetooth ®
0073.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect:
R Phone book
R Call lists
R Text messages and e-mail
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions). Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Multimedia system:
X Select Tel/ Tel/00A7007BConnect Connect
Device
Device007BSearch for Phones Search for Phones007BStart Start
Search
Search.
The available mobile phones are displayed.
Symbols in the device list Sym-
bol Explanation
00D3
New mobile phone found, not yet
authorized.
00DC
Mobile phone is authorized, but is
not connected
0036
Mobile phone is authorized and
connected
Connecting a mobile phone
Authorization using Secure Simple Pairing:
X Select mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
X If codes match: selectYes Yeson the multimedia
system.
X Confirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth ®
profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
X If the codes are different: selectNo Noon the
multimedia system.
The process is canceled.
Repeat authorization.
Authorization by entering a passkey (passcode):
X Select the Bluetooth ®
name of the mobile
phone.
The input menu for the passkey is displayed.
X Choose a one to sixteen-digit number combi-
nation as a passkey.
X Enter the passkey on the multimedia system.
X Press 0054to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys- Operating system
205Multimedia system Z
X
Vehicles with a stowage compartment
cover:
press the lower section of cover 0043.
The stowage compartment opens.
X To remove the insert: lift insert0087up0044 and
out.
X To re-install the insert: press insert0087into
the holder until it engages.
i If you remove the ashtray insert, you can use
the resulting compartment for stowage.
Rear compartment ashtray X
To open: pull cover 0087out by its top edge.
X To remove: pull insert0044by recess 0043in the
direction of arrow 0085until it audibly releases.
X Lift insert 0044up and out.
X To install the insert: install insert0044from
above into the holder and press down until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle. Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit. X
Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Vehicles with a stowage compartment
cover: press the lower section of cover 0043.
The stowage compartment opens.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out automatically
when the heating element is red-hot. 12 V sockets
General notes X
Turn the SmartKey to position 1in the ignition
lock (Y page 109).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If the sockets are used for a very long time the
battery may discharge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut.
Socket in the front center console X
Vehicles with a stowage compartment
cover:
press the lower section of the cover.
The stowage compartment opens.
X Lift up the cover of the socket. 218
FeaturesStowage and features
The destination download function is available
if:
R the vehicle is equipped with a navigation sys-
tem.
R the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Packageand cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route section.
Search & Send General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system. Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address
X Go to the website http://maps.google.com
and enter a destination address into the entry
field.
X To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will be sent to your vehicle.
X When the "Send" dialog window appears: Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
X Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
The transmitted destination address is loaded into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
X SelectYes Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No Nothe address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail- able and a data connection is possible.
X Contact the following service hotlines: Features
223Stowage and features Z
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if the relevant mobile phone network is available
and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you switch on the ignition, the Doors Locked
Doors Locked
Remotely Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num- ber and password. Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
The Roadside Assistance Connected Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
Requestfor
forVehi‐
Vehi‐
cle Diagnostics Received Start vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? cle diagnostics? message appears in the
display.
X Press the Yes
Yesbutton to confirm the message.
X When the Vehicle Diagnostics Please
Vehicle Diagnostics Please
Start Ignition
Start Ignition message appears: turn the
SmartKey to position 2in the ignition lock
(Y page 109).
X If the Please follow the instructions
Please follow the instructions
received
received by
byphone
phone and
andmove
move your
yourvehi‐
vehi‐
cle to a safe position.
cle to a safe position. message
appears: please follow the instructions 224
FeaturesStowage and features
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off. Garage door opener
General notes The HomeLink
®
garage door opener integrated
in the rear-view mirror allows you to operate up to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not leave the engine running while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
door opener, contact a Mercedes-Benz Service
Center.
Alternatively, you can call the following tele-
phone assistance services:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515 (free of
charge)
More information on HomeLink ®
and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
(Y page 26).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4 Important safety notes G
WARNING
When you operate or program the garage door with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
Programming Programming the buttons
Pay attention to the "Important safety notes"
(Y page 226). Garage door remote control
0083is not included
with the integrated garage door opener.
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Select one of buttons 0044to0085 to control the
garage door drive.
X To start program mode: press and hold one
of buttons 0044to0085 on the integrated garage
door opener.
The garage door opener is now in program
mode. After a short time, indicator lamp 0043
lights up yellow.
Indicator lamp 0043lights up yellow as soon as
button 0044,0087or0085 is stored for the first time.
If the selected button has already been pro-
gramed, indicator lamp 0043will only light up
yellow after ten seconds have elapsed.
X Release button 0044,0087or0085. Indicator
lamp 0043flashes yellow. 226
FeaturesStowage and features