X
Slide catch 0044in the direction of arrow 0087
until it engages in the locking position with a
noticeable click.
X Make sure that the wiper blade is seated cor-
rectly.
X Fold the wiper arm back onto the windshield. X
Remove protective film 0043of the service indi-
cator on the tip of the wiper blade.
If the color of the service indicator changes from black to yellow, the wiper blades should be
replaced.
i The duration of the color change varies
depending on the usage conditions. Replacing the rear window wiper blade Removing a wiper blade
X
Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: switch off the
engine.
X Fold wiper arm 0043away from the rear window
until you feel it engage.
X Position wiper blade 0044at a right angle to
wiper arm 0043.
X Hold wiper arm 0043and press wiper blade 0044
in the direction of the arrow until it releases.
X Remove wiper blade 0044.
Installing a wiper blade
X Place new wiper blade 0044onto wiper arm 0043.
X Hold wiper arm 0043and press wiper blade 0044
in the opposite direction to the arrow until it
engages.
X Make sure that wiper blade 0044is seated cor-
rectly.
X Position wiper blade 0044parallel to wiper
arm 0043.
X Fold wiper arm 0043back onto the rear window. Windshield wipers
97Lights and windshield wipers Z
Notes on breaking-in a new vehicle
The sensor system of some driving and driving
safety systems adjusts automatically while a
certain distance is being driven after the vehicle
has been delivered or after repairs. Full system
effectiveness is not reached until the end of this teach-in procedure.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Before driving away, you must ensure that,
for your own safety and to avoid damage, the charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the condition of charge of the high-volt-
age battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced
regenerative braking effect by applying the
brake yourself.
Before commencing your journey, ensure that
the charging cable required for charging the
high-voltage battery is in the vehicle. 108
DrivingDriving an
d parking
please refer to "Warning and indicator lamps in
the instrument cluster" (Y page 192).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button 0043once.
The power supply is switched on. You can now
activate the windshield wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043twice when in
this position
X To switch on the ignition: press Start/Stop
button 0043twice.
The ignition is switched on.
If you press Start/Stop button 0043once when
in this position, the ignition is switched off
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
You can only switch between Start/Stop button
mode and SmartKey operation when the vehicle is stationary.
You must also engage park position P.
X Remove Start/Stop button 0043from ignition
lock 0044.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
The vehicle is equipped with a sound generator.
The sound generator is activated so that other
road users can hear your vehicle better. The
sound generator is activated at speeds of under
20 mph (30 km/h) and switches off automati-
cally at higher speeds.
Starting procedure with the Start/Stop
button The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. 110
DrivingDriving and parking
You can start the drive system if a valid key is in
the vehicle. Switch off the drive system and
always take the key with you when leaving the
vehicle, even if you only leave it for a short time. Pay attention to the important safety notes.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 109).
The drive system is started. Once the vehicle
is ready to be driven, the Ready
Ready display
(Y page 152) appears in the lower part of the
multifunction display.
Starting procedure with the SmartKey To start the drive system using the key instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
X Turn the SmartKey to position 3(Y page 109)
in the ignition lock and release it.
The drive system is started. Once the vehicle
is ready to be driven, the Ready Readydisplay
(Y page 152) appears in the lower part of the
multifunction display. Pulling away
The vehicle is equipped with a sound generator.
At low speeds, an electric vehicle makes less
noise than a vehicle with a combustion engine.
The sound generator is activated so that other
road users can hear your vehicle better. The
sound generator is activated at speeds of under
20 mph (30 km/h) and switches off automati-
cally at higher speeds.
X Depress the brake pedal and keep it
depressed.
X Move the DIRECT SELECT lever to position D
or R.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake is automatically
released (Y page 131).
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster goes out.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down. You can open the doors from the inside at any
time. It is only possible to move the DIRECT SELECT
selector lever from position
Pto the desired
selector lever position if you depress the brake
pedal. The parking lock is then deactivated and
the electrical parking brake is released auto-
matically. If the brake pedal is not depressed,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
Make sure that no charging cable is plugged in. The parking lock cannot be released if a charg-
ing cable is plugged in. Hill start assist
Hill start assist will aid you when pulling away on
a hill. It holds the vehicle for a short time after
you have removed your foot from the brake
pedal. This gives you enough time to move your foot from the brake pedal to the accelerator
pedal and depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
R you are pulling away on a level road or on a
downhill gradient.
R the DIRECT SELECT lever is in position N.
R the electric parking brake is applied.
R ESP ®
is malfunctioning.
Further information on holding the vehicle sta-
tionary on uphill gradients (Y page 114). Transmission
Important safety notes
Shift the DIRECT SELECT lever to position P
when the drive system is switched off and the
vehicle is stationary. Park position Pis engaged
and the electric parking brake is applied auto-
matically: Transmission
111Driving and parking Z
Shifting to neutral N
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X If the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
When the drive system is switched off, the trans-
mission shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the transmis-
sion automatically shifts to P.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the transmission automatically shifts to P.
If you want the transmission to remain in neutral N, e.g. when having the vehicle cleaned in an
automatic car wash with a towing system:
X Vehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
X Insert the SmartKey into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed. X
Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. Transmission positions
0045 Park position
This prevents the vehicle from rolling
away when stopped. Only move the
DIRECT SELECT lever to Pwhen the
vehicle is stationary.
The SmartKey can only be removed
when the DIRECT SELECT lever is in
position P. When there is no Smart-
Key in the ignition lock, the DIRECT
SELECT lever is locked in position P. 0046 Reverse gear
Only move the DIRECT SELECT lever
to Rwhen the vehicle is stationary. 0044 Neutral
No power is transmitted from the
drive system to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely.
If ESP ®
is faulty: only move the
DIRECT SELECT lever to Nif the vehi-
cle is in danger of skidding, e.g. on icy
roads. 003A Drive
For driving forwards Transmission
113Driving and parking Z
Influences on the charging behavior
and the charge state of the high-volt-
age battery
Terms of use Observe the following notes:
R information on exceptions and limitations in
warranty documentation and in the related
Maintenance Booklet
R maintenance notes for the high-voltage bat-
tery in the Maintenance Booklet
Method of operation The vehicle is equipped with a high-voltage bat-
tery for driving. The high-voltage battery stores
the energy needed to operate the electric motor and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode (except D+), kinetic energy is
converted by means of energy recuperation into
electrical energy and stored in the high-voltage
battery.
The high-voltage battery can be charged as fol-
lows:
R through energy recuperation while the vehicle
is in motion
R with the charging cable at a mains socket
while the vehicle is stationary
R with the charging cable at a charging station
while the vehicle is stationary
The high-voltage battery can be charged using a
single-phase charging cable in a voltage range
from 100 V to 240 V.
If the condition of charge drops to less than 13%, the high-voltage battery reserve indicator lamp
lights up in the instrument cluster. Charge the
high-voltage battery as soon as possible.
Below a condition of charge of 5%, the perform-
ance of the vehicle is reduced. The vehicle's
high-voltage electrical system switches off at a
condition of charge of 0%.
Use of the pre-entry climate control function
may mean that the high-voltage battery is not
fully charged. High and low outside temperatures Low outside temperatures
The efficiency of the high-voltage battery is sig-
nificantly reduced at very low outside tempera-
tures. The high-voltage battery is then no longer able to provide the normal electrical power out-
put.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max- imum power output of the high-voltage battery
is reduced automatically.
The E-CELL display indicates the maximum
amount of power available (Y page 152).
Notes on battery care Avoid storing or transporting the vehicle in high
temperatures over a long period (e.g. container
transport).
If you park the vehicle and leave it stationary for
longer periods, connect it to a power supply.
Temperatures below 00F813 ‡ (00F825 †) and over
104 ‡ (40 †), which affect the vehicle for a
period of more than seven days, can cause irre- versible damage.
Discharged battery The vehicle's high-voltage electrical system
switches off if the high-voltage battery is com-
pletely discharged. 30 seconds prior to this, you
are informed of the switch-off by the Battery
Battery
Level Level Too
TooLow.
Low. Stop
Stopand
andCharge
Charge Immedi‐
Immedi‐
ately
ately message. This protects the battery from
exhaustive discharge.
It is not possible to restart the drive system until after charging.
Do not leave the vehicle parked for longer than
14 days with a high-voltage battery condition of
charge below 20%.
You can check the condition of charge in the
charge level display (Y page 153).
Further information on the "Energy flow display" can be found in the "Trip" menu (Y page 157). High-voltage battery
119Driving and parking Z
Controls on the charging cable
0043
A/C status indicator
0044 Control system and electrical fuses indica-
tor
0087 Charge current indicator
0085 Charge current setting button
When displays 0043and 0044on the charging cable
light up, this means the following: Display
0043 0043 Lights up green The external power
supply connection is
working properly. The
high-voltage battery
can be charged. Flashes red A malfunction has
been detected in the
external power sup-
ply. The high-voltage
battery is recharged
as soon as the elec-
tricity signal registers
normal values. Lights up red There is a malfunc-
tion. The charging
cable must be
removed from the
electrical outlet and
then re-inserted. Display
0044
0044 Lights up green There are no malfunc-
tions. The high-volt-
age battery can be
charged. Lights up red There is a malfunc-
tion. The high-voltage
battery cannot be
charged. For information on problems relating to the
charging process, see (Y
page 126).
Setting the maximum charge current G
WARNING
If the charge current draw via a mains socket is too high during the charging process, the
external electrical system may overheat.
There is a risk of fire.
Before beginning the charging process, check the maximum permissible charge current
locally. Consult a qualified expert to do so
where necessary.
If necessary, adjust your vehicle's settings.
! An excessive charge current can blow a fuse
or lead to overheating of the external power
supply. Check whether the external power
supply is compatible with the set charge cur-
rent. If necessary, lower the set charge cur-
rent or use another power socket.
You can set a limit for the values of the charge
current used in charging the high-voltage bat-
tery. This acts as a means of preventing the
power supply from overloading. You can set this limit by using the controls on the charging cable
or in the on-board computer's menu. Only set
the maximum charge current in the on-board
computer menu if there are no charge current
settings on the charging cable.
The default standard value is the minimum
charge current setting. This corresponds to the
minimum available charge current from the
power supply.
i The value of the maximum setting and the
relevant adjustment values may vary depend-
ing on the country.
Before charging the high-voltage battery, have
the maximum permissible charge current for the High-voltage battery
123Driving and parking Z
relevant power socket checked by an electri-
cian.
X To adjust the setting: press button0085
repeatedly until the desired setting is selec-
ted in display 0087.
R Two LEDs are flashing: minimum setting
R All LEDs are flashing: maximum setting
Information about the charging time
(Y page 286)
If, after the charging process, the charging cable
is:
R left connected to the mains socket, the set
value will be used for the next charging proc-
ess.
R removed from the power socket, the values
will be reset to the minimum setting for the
next charging process. You may then need to
reset the values of the maximum charge cur-
rent.
If the charge current values that have been set
on the charging cable and the on-board com-
puter are different, the high-voltage battery is
charged using the lower value.
If the vehicle requires more time than usual to
charge the high-voltage battery, check:
R the settings of the maximum charge current
on the controls of the charging cable
R the settings of the maximum charge current in
the menu of the on-board computer Connecting the charging cable 0043
To open the charge socket flap
0044 Tire pressure table
0087 Socket cap
0085 Fastener
0083 Reference sticker (voltage range)
0084 Vehicle socket
006B Warning sticker (charging cable)
X Shift the DIRECT SELECT lever to position P.
X Switch the ignition off.
X Press the charge socket flap in the direction
of arrow 0043.
The charge socket flap swings up.
X Slide fastener 0085to the right.
Socket cap 0087is open.
X Insert the power supply plug into the electri-
cal outlet to the stop.
X Insert the charging cable connector into vehi-
cle socket 0084to the stop.
The high-voltage battery is being charged.
The vehicle must not be moved while the charg-
ing cable is connected or during charging.
i Depending on the temperature, the engine
cooling system and battery cooling system
may audibly switch on when the charging 124
High-voltage batteryDriving and parking