2017 MERCEDES-BENZ B-Class warning

defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
Always bring the Maintenance Booklet with you
when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100. Vehicle operation outside the USA
If you drive your vehicle abroad, please note that
service facilities or replacement parts may not
be immediately available.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. Please consult an authorized
Mercedes-Benz Center for further information,
or write to the following address:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350 Operating safety
Important safety notes
Important safety notes G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You 24
Operating safetyIntroduction

Automatic switching off of the charging
process The charging process is deactivated automati-
cally if:
R the high-voltage battery is fully charged
The charging process is interrupted automati-
cally if:
R a serious electrical insulation malfunction is
detected in the vehicle's high-voltage electri- cal system
R an electrical connection in the vehicle's high-
voltage electrical system is disconnected
High-voltage switch-off device !
The high-voltage system must only be
switched off at vehicle standstill by specially
trained service engineers. Otherwise the
high-voltage system may be damaged. Your vehicle is equipped with a high-voltage
switch-off device 0043which can be used to
switch off the vehicle's high-voltage electrical
system.
Mobile phone antenna !
It is not permitted to retrofit a mobile phone
antenna.
Trailer tow hitch !
Retrofitting a trailer tow hitch is not permis-
sible.
Warning Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users until it is very close to them, or it may not be heard at all.
This is particularly the case if other road users
have not yet seen your vehicle but are instead
relying on hearing. Drive with particular care,
allowing for the possibility that other road users may behave unpredictably.
The vehicle is equipped with a sound generator.
The sound generator is activated so that other
road users can hear your vehicle better. The
sound generator is activated at speeds of under
20 mph (30 km/ h)and switches off automati-
cally at higher speeds. Declarations of conformity
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device." Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz. 26
Operating safetyIntroduction

G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If equipment on the diagnostics connection
is used, the starter battery may discharge. Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
R work on the drive system Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R technical data for the vehicle
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
an authorized Mercedes-Benz Center or, if nec-
essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590. Operating safety
27Introduction Z

COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
R How various systems in your vehicle were
operating
R Whether or not the driver and passenger
safety belts were buckled/fastened
R How far (if at all) the driver was depressing the
accelerator and/or brake pedal and
R How fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which crashes and injuries occur. NOTE: EDR data are recordedby your vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g. name, gender, age and crash location)
are recorded. However, other parties, such as
law enforcement could combine the EDR data
with the type of personally identifying data rou- tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR. EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce- ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted. This means that in the event of such conflict, the
federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs. Information on copyright
General information
Information on license for free and open-source
software used in your vehicle and its electronic
components is available on the following web-
site:
http://www.mercedes-benz.com/opensource Registered trademarks
R Bluetooth ®
is a registered trademark of Blue-
tooth SIG Inc.
R DTS™ is a registered trademark of DTS, Inc.
R Dolby ®
and MLP™ are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are reg-
istered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of John-
son Controls. Information on copyright
29Introduction Z

Cockpit
Function Page
0043
Steering wheel paddle shift-
ers
115
0044
Combination switch 88
0087
Instrument cluster 32
0085
Horn
0083
DIRECT SELECT lever 112
0084
Parking Assist PARKTRONIC
warning display
140
006B
Overhead control panel 37 Function Page
006C
Climate control systems 99
006D
Ignition lock 109
006E
Adjusts the steering wheel 83
006F
Cruise control lever 136
0070
Electric parking brake 130
0071
Light switch 87
0072
Diagnostics connection 26
0073
Opens the hood 231Cockpit
31At a glance

Instrument cluster
Function Page
0043
Speedometer with segments
Warning and indicator lamps:
0058
Low-beam headlamps 87
0060
Parking lamps 88
0057
High-beam headlamps 88
00E5
ESP® 195
0049
Electric parking brake
applied (red) 198
0024
Electric parking brake
(yellow) 198
00BA
Distance warning 199
004D
Brakes (yellow) 192
00BB
ESP®
OFF 195
0025
ABS malfunctioning 193
0027
Brakes (red) 192
0044
003E003D
Turn signals 88
0087
Multifunction display 155
with outside temperature
display
152 Function Page
0085
Power display 153
Warning and indicator lamps:
0075
Restraint system 198
00E9
Seat belt not fastened 190
00C6
RBS (Recuperative
Brake System) 192
005E
Rear fog lamp 88
00B9
Drive system 181
0077
Tire pressure monitor 200
0083
E-CELL display 152
0084
Display for the condition of
charge of the high-voltage
battery
153
00D9
High-voltage battery
reserve 18132
Instrument clusterAt a glance

Center console
Center console, upper section
Function Page
0043
Multimedia system (see the
separate operating instruc-
tions)
0044
0072
Seat heating 82
0087
008F
Parking Assist
PARKTRONIC 141
0085
Activates RANGE PLUS 120 Function Page
0083
002F
Hazard warning lamps 89
0084
PASSENGER AIR BAG indica-
tor lamp 39
006B
Selects the drive program 114
006C
003B
Pre-entry climate con-
trol 10534
Center consoleAt a glance

Panic alarm
X
To activate: press and hold the
0033 button 0043for approx. one second.
A visual and audible alarm is triggered if the
alarm system is armed.
X To deactivate: press0033button 0043again.
or X Insert the SmartKey into the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
X Press the Start/Stop button.
The SmartKey must be in the vehicle. Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
R seat belt system
R air bags
R child restraint system
R child seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all vehicle occupants:
R have fastened their seat belts correctly
(Y page 41)
R have adjusted their seat and head restraint
properly (Y page 79). As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (Y page 79).
You also have to make sure that an air bag can
inflate properly if deployed (Y page 43).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam- ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags are not deployed. When an accident occurs, only
the air bags that increase protection in that par- ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (Y page 50).
For information on children traveling with you in
the vehicle and on child restraint systems, see
"Children in the vehicle" (Y page 52). Important safety notes
G
WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person
with disabilities, contact an authorized
Mercedes-Benz Center for details. USA only:
for further information contact our Customer
Assistance Center at 1-800-FOR-MERCedes
(1‑800‑367‑6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz. 38
Occupant safetySafety