Windows
see Side windows
Windshield
Defrosting ...................................... 102
Windshield washer system
Adding washer flui d....................... 232
Important safety notes .................. 285
Windshield wipers
Display message ............................ 188
Problem (malfunction) ..................... 98
Rear window wipe r.......................... 95
Replacing the wiper blades .............. 96
Switching on/of f.............................. 95
Winter driving
Slippery road surfaces ................... 135
Snow chains .................................. 259
Winter operation
General notes ................................ 259
Winter tires
M+S tire s....................................... 259
Wiper blades
Cleaning ......................................... 237
Important safety notes .................... 96
Replacing (rear window ).................. 97
Wooden trim (cleaning instruc-
tions) .................................................. 239
Workshop
see Qualified specialist workshop Z
ZONE function Switching on/of f........................... 102 20
Index
Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Energy consumption and the rate of engine,
transmission, brake and tire wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R observe the correct tire pressure.
R avoid carrying unnecessary weight.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R monitor the vehicle's energy consumption. H
Environmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center for this purpose. Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual- 22
Genuine Mercedes-Benz partsIntroduction
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine Mercedes-Benz
parts (Y page 282). Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet. Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you. Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or servicefacilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been subject to repair two or more times, and youhave directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial Service and vehicle operation
23Introduction Z
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb, speed bumps or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no longer withstand the strain they are designed
to.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired, pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Danger of electric shock G
DANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high- voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. All of the vehicle's high-voltage electrical sys-
tem components are marked with yellow warn-
ing stickers which warn you about high voltages.
The cables of the vehicle's high-voltage electri-
cal system are orange.
When towing a vehicle after an accident, be sure to observe the following sections:
R Transporting the vehicle (Y page 254)
R Towing the vehicle with the front axle raised
(Y page 253)
R Towing a vehicle with both axles on the
ground (Y page 253)
Read the important safety instructions on tow-
ing away (Y page 251).
The ignition must be switched off when carrying out general tasks, such as changing bulbs or
checking the coolant level.
Automatic switching off of the vehicle's high-voltage electrical system If the restraint systems are activated during an
accident, the vehicle's high-voltage electrical
system is automatically deactivated.
This is to ensure that you do not come into con-
tact with high voltage.
Automatic protection from switching
on of the vehicle's high-voltage electri-
cal system The vehicle's high-voltage electrical system is
not activated when the vehicle is started if:
R
a serious electrical insulation malfunction is
detected in the vehicle's high-voltage electri-
cal system
R an electrical connection in the vehicle's high-
voltage electrical system is disconnected Operating safety
25Introduction Z
vehicle in front, for vehicle speed, for braking in
good time, and for staying in lane. Always adapt your driving style to suit the prevailing road and
weather conditions and maintain a safe distance from the vehicle in front. Drive carefully.
The driving safety systems described only work
as effectively as possible when there is ade-
quate contact between the tires and the road
surface. Please pay special attention to the
notes on tires, recommended minimum tire
tread depths, etc. (Y page 257).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when braking.
The 0025 ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 58). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (Y page 193) and dis-play messages which may be shown in the
instrument cluster (Y
page 168).
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over.
X To make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a reminder to take extra care while driving. BAS (Brake Assist System)
General information BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 58). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. Driving safety systems
59Safety Z
R
to crossing traffic
R when cornering
As a result, Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist might:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
Due to the nature of the system, complex but
non-critical driving conditions may also cause
Active Brake Assist to intervene.
Even if Active Brake Assist is not available due to a malfunction in the radar sensor system, the
brake system is still available with full brake
boosting effect and BAS. ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 58).
ESP ®
monitors driving stability and traction, i.e.
power transmission between the tires and the
road surface.
If ESP ®
detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the vehi- cle on the desired course within physical limits.
ESP ®
assists the driver when pulling away on
wet or slippery roads. ESP ®
can also stabilize
the vehicle during braking. ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 58).
ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 58). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further driv- ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
When towing your vehicle with the front axle
raised, observe the notes on ESP ®
(Y page 253).
When towing the vehicle with the rear axle
raised, observe the notes on ESP ®
(Y page 254).
If the 00BB ESP®
OFF warning lamp lights up
continuously, ESP ®
is deactivated.
If the 00E5 ESP®
warning lamp and the 00BB
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 195) and display messages which may
be shown in the instrument cluster
(Y page 168).
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly. 62
Driving safety systemsSafety
Drive sensibly – save energy
Observe the following tips to save energy:
R The tires should always be inflated to the rec-
ommended tire pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not needed.
R Avoid frequent acceleration or braking.
Energy consumption also increases when driv-
ing in low or high outside temperatures, in stop-
start traffic, on short journeys and in hilly ter-
rain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Your driving style can significantly influ-
ence the vehicle's consumption. 0043
Acceleration
0044 Coasting
0087 Constant
0085 Additional range achieved Range
0085is shown under Bonus Bonusfr. fr.Start
Start and
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the battery charge level has dropped into the
reserve range, the display message Battery Battery
Reserve
Reserve Level
Levelis shown instead of range 0085in
the multifunction display.
The ECO display consists of three sections, with an inner and outer area. The sections corre-
spond to the following three categories: 0043
Acceleration
(evaluation of the
acceleration processes):
R the outer area fills up and the inner
area lights up green: moderate
acceleration, especially at higher
speeds
R the outer area empties and the
inner area is gray: sporty acceler-
ation 0044
Coasting
(evaluation of all decelera-
tion processes):
R the outer area fills up and the inner
area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
R the outer area empties and the
inner area is gray: frequent heavy
braking 0087
Constant
(continuous evaluation
over the entire journey):
R the outer area fills up and the inner
area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
R the outer area empties and the
inner area is gray: fluctuations in
speed The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on the driving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas 132
Driving tipsDriving and pa
rking
Front wheel
Rear wheel
X Bring the vehicle and wheels into a suitable
position so that you can attach test gage 0083.
X Secure the vehicle against rolling away
(Y page 128).
X Engage park position P.
X Switch off the drive system.
X Place test gage 0083between the wheel's
spokes on brake pad/lining 0087.X
Hold test gage 0083vertically on brake disc 0043
and slide measuring pin 0044onto brake
disc 0043.
X Check which color field 0085the arrow on
measuring pin 0044is pointing to.
Green: the brake pad/lining thickness is suf-
ficient.
Red: the brake pad/lining thickness is not
sufficient. Have the brake pads/lining
checked at a qualified specialist workshop.
To avoid an inaccurate measurement: R make sure you position the wheels suitably
R do not put the measuring pin on a recess in
the brake disc Driving on wet roads
Hydroplaning If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed
R avoid ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles and this can cause engine damage. Winter driving
G
WARNING
If you increase the recuperation level on slip- pery road surfaces, the drive wheels may lose Driving tips
135Driving and parking
Z