2017 MAZDA MODEL CX-9 bluetooth

5–74
Interior Features
Audio Set
NOTE
 

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 When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth ® unit. 


 If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Mazda”.
 
 Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
 
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 If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


 The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
 


 The device contacts or is covered by a metal object or body.


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 The device is set to power-saving mode. 
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 Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 
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 The Bluetooth ® connection of the device is disconnected.
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 Noise occurs in the Hands-Free audio.
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 Hands-Free operates slowly.

Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
 Excessive, slow speech.
 Excessive, forceful speech
(shouting).

 Speaking before the beep sound
has ended.

 Loud noise (speaking or noise from
outside/inside vehicle).

 Airfl ow from A/C is blowing
against the microphone.

 Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
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5–75
Interior Features
Audio Set
Symptom Cause Solution method
Names in the phonebook are not
easily recognized The Bluetooth ® system is under a
condition in which recognition is
diffi cult. By carrying out the following
measures, the rate of recognition
will improve.
 Clear memory from the phonebook
which is not used very often.

 Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”,
recognition will improve.)

When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice. —
You want to skip guidance
— Guidance can be skipped by quickly
pressing and releasing the talk
button.

Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.

Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the device The indication method is different
between the vehicle and the device. —
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appear The number has not been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when the
engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call record Some types of cell phones do not
synchronize automatically. Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is
required. —

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8–46
Customer Information and Reporting Safety Defects
Declaration of Conformity
Bluetooth ® Hands-Free
Type A
U.S.A. and Canada


FCC ID: CB2MBLUEC09 IC:279B-MBLUEC09
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.

WARNING
Changes or modifi cations not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

The term “IC: ” before the radio certifi cation number only signifi es that Industry Canada
technical specifi cations were met.
The antenna used for this transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter. End-users and installers must be provided with
installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
Mazda Bluetooth
® Hands-Free Customer Service 



 U.S.A.
 Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
 


 Canada
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca
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8–47
Customer Information and Reporting Safety Defects
Declaration of Conformity
Mexico

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 Brief description: Bluetooth module for Hands-free telephone and streaming audio

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 Name and address of the importer: Refer to "MEXICO" (page 8-12 ) in Importer/
Distributor section.
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 Brand name of the product: Johnson Controls Inc.

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 Model name of the product: MAZ

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 Names and addresses of where the warranty can be served: Refer to "MEXICO" (page
8-12 ) in Importer/Distributor section.
 

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 Names and addresses of where to acquire spare parts, consumables and accessories: Refer
to "MEXICO" (page 8-12 ) in Importer/Distributor section.

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 Warranty period, items covered by the warranty and its possible limitations or exceptions:
Refer to the Warranty Booklet for detailed warranty information.
 
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 Warranty procedure:
 Center of Attention to Client (CAC)
 Phone: 01-800-01-MAZDA
 Web: www.mazdamexico.com.mx



 Electrical specifi cations:
 Voltage: 9-16V, Frequency: 2.4Ghz, Current: 270mA(Typ)
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10–2
Index
A
Accessory Socket ................................ 5-85
Active Driving Display ....................... 4-29
Adaptive Front Lighting System
(AFS)................................................... 4-87
Add-On Non-Genuine Parts and
Accessories ......................................... 8-18
Advanced Key
Advanced keyless entry system ...... 3-9
Operational range .......................... 3-10
Advanced Key Removed from Vehicle
Warning Beep ...................................... 7-47
Air Bag/Seat Belt Pretensioner System
Warning Beep ...................................... 7-45
Air Bag Systems ................................. 2-48
Ambient Temperature Display ... 4-18, 4-25
Antilock Brake System (ABS) ............ 4-72
Armrest Box ........................................ 5-90
Audio Control Switch
Adjusting the Volume .................... 5-14
Seek Switch ................................... 5-14
Audio Set
Applications .................................. 5-72
AUX .............................................. 5-34
Bluetooth
® ..................................... 5-40
Radio ............................................. 5-26
Satellite Radio ............................... 5-30
Settings .......................................... 5-70
Troubleshooting ............................ 5-73
USB ............................................... 5-35
Voice Recognition ......................... 5-67
Volume/Display/Sound Controls ... 5-24
Audio System
Antenna ......................................... 5-18
Appendix ....................................... 5-76
Audio Control Switch ................... 5-14
Audio Set ....................................... 5-19
AUX/USB mode ........................... 5-15
Before Using the Audio System .... 5-14 Automatic Transaxle ........................... 4-38
Active Adaptive Shift (AAS) ........ 4-41
Automatic transaxle controls......... 4-38
Driving tips.................................... 4-47
Manual shift mode......................... 4-42
Shift-lock system ........................... 4-39
Transaxle ranges ............................ 4-40
B
Battery ................................................. 6-38
Maintenance .................................. 6-40
Replacement .................................. 6-40
Specifi cations .................................. 9-4
Battery Runs Out ................................. 7-20
Jump-starting ................................. 7-20
Blind Spot Monitoring (BSM) ............ 4-91
Blind Spot Monitoring (BSM) OFF
switch ............................................ 4-96
Blind Spot Monitoring (BSM) Warning
Beep .................................................... 7-48
Bluetooth
®
Bluetooth® Audio .......................... 5-46
Bluetooth® Hands-Free.................. 5-57
Bluetooth® Preparation .................. 5-43
Body Lubrication ................................ 6-32
Bottle Holder ....................................... 5-89
Brakes
Brake assist.................................... 4-70
Electric parking brake (EPB) ........ 4-67
Foot brake...................................... 4-66
Pad wear indicator ......................... 4-69
Warning light ................................. 4-69
Break-In Period ................................... 3-49
C
Capacities .............................................. 9-5
Carbon Monoxide ............................... 3-29
Cell Phones ......................................... 8-19
Center Console .................................... 5-90
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