2017 MAZDA MODEL CX-5 phone

5–115
Interior Features
Audio Set [Type B (touchscreen)]
Receiving an Incoming Call
When an incoming call is received, the incoming call notifi cation screen is displayed. The
“Incoming Call Noti fi cations” setting must be on.
Refer to Communication Settings on page 5-120 .
To accept the call, press the pick-up button on the audio control switch \
or select
on
the screen.
To reject the call, press the hang-up button on the audio control switch \
or select
on the
screen.
The following icons are displayed on the screen during a call. Icons whi\
ch can be used differ
depending on use conditions.

Icon Function

Displays the Communication menu.

Ends the call.

Transferring a call from hands-free to a mobile phone

Communication between the Bluetooth ® unit and a device (mobile phone) is canceled, and
an incoming call will be received by the device (mobile phone) like a \
standard call.

Transferring a call from a device (mobile phone) to hands-free

Communication between devices (mobile phone) can be switched to Blueto\
oth ® Hands-
Free.

Mute
The microphone can be muted during a call.
When selected again, the mute is canceled.

To make a 3-way call, select the contacts from the following:

: Call History is displayed.

: The phonebook is displayed.

: The dial pad is displayed. Input the phone number.
The device may be unusable depending on the contractual content.

The call on hold is made to make a 3-way call.
The device may be unusable depending on the contractual content.

Switches the call on hold.

DTMF (Dual Tone Multi-Frequency Signal) Transmission
This function is used when transmitting DTMF via the dial pad. The receiver of a DTMF
transmission is generally a home telephone answering machine or a compan\
y's automated
guidance call center.
Input the number using a dial pad.

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Interior Features
Audio Set [Type B (touchscreen)]
NOTE
  If the ignition is switched off during a
hands-free call, the line is transferred
to the device (Mobile phone)
automatically.
  If the DTMF code has two or more
digits or symbols, each one must be
transmitted individually.

Call Interrupt
A call can be interrupted to receive an
incoming call from a third party.
When
is selected or the pick-
up button on the steering wheel is pressed,
the current call is held and the system
switches to the new incoming call.
When
is selected, the current
call is ended and the system switches to
the new incoming call (GSM network
only).
When
is selected or the hang-up
button on the steering wheel is pressed, an
incoming call is refused.
NOTE
   The function may not be available
depending on the contractual content of
the mobile device.
  The function may not be operable
depending on the type of the telephone
network and the mobile device.

Receiving and Replying to Messages (available only with
E-mail/SMS compatible phones)
SMS (Short Message Service) messages,
and E-mail received by connected devices
can be downloaded, displayed, and played
(read by the system).
Additionally, replies can also be made
to calls and messages in the received
messages.
Downloading messages
Up to 20 new messages can be
downloaded and displayed from a
connected device.
NOTE
For E-mail, 20 messages for each account
can be downloaded.

(Automatic downloading)
The “Auto Download Email” (E-mail)
or “Auto Download Text Message”
(SMS) setting must be on. A message
is downloaded automatically when the
Bluetooth
® unit is connected to the device.
Refer to Communication Settings on page
5-120 .
(Manually downloading)
When the “Auto Download Email”
(E-mail) or “Auto Download Text
Message” (SMS) setting is off, the
message is downloaded using the
following procedure.

1. Select the icon on the home screen
to display the Communication screen.
2. Select
or to display
the Inbox.
3. Select
.
4. Download will be started from the mobile phone.

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Interior Features
Audio Set [Type B (touchscreen)]
NOTE
  Attached data is not downloaded.  Messages up to 1 kilobyte (E-mail)/
140-bytes (SMS) can be downloaded.
  A message list is created for each
device.
  If the connected device does not
correspond to MAP 1.0, the AT
command is used to download. The
downloaded message indicates that it is
already read.
  Downloading using the AT command
may not function depending on the
connected device.
  If an iPhone is connected, the following
functions cannot be used.
  Downloading past messages  Replying to messages

* iPhone is a trademark of Apple Inc.,
registered in the U.S. and other
countries.

Receiving messages
(Method 1)
When a device receives a message, a
message received noti fi cation is displayed.
The “Email Noti fi cations” (E-mail) or
“Text Noti fi cations” (SMS) setting must
be on.
Refer to Communication Settings on page
5-120 .
Select
and display the message.
(Method 2)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
and display the new
message list for E-mail and SMS.
3. Select the message you would like to display.


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Interior Features
Audio Set [Type B (touchscreen)]
Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.

Item Setting Function
Bluetooth
® — Go to Bluetooth ® setting menu.
Refer to Bluetooth ® Preparation on page 5-94 .
Incoming Call
Notifi cations On/Off Notifi
es when an incoming call is received.
Auto Download Text
Message On/Off Downloads SMS automatically when the Bluetooth
® unit is connected
to the device.
Text Notifi cations On/Off Notifi es when a new SMS is received.
Auto Download
Email
*1 On/Off Downloads E-mail automatically when the Bluetooth
® unit is connected
to the device.
Email Noti fi cations On/Off Noti fi es when a new Email is received.
Auto Download Call
History On/Off
Downloads Call History automatically when the Bluetooth
® unit is
connected to the device.
Auto Download
Contacts
*1 On/Off Downloads the phonebook automatically when the Bluetooth
® unit is
connected to the device.
Ringtone Car/Phone/Off Changes the ringtone setting.
Phone Volume Adjusts using
the slider. Adjusts the conversation volume.
VR and Ringtone Adjusts using
the slider. Adjusts the voice guidance and ringtone volume.
Contacts Display
Order First Name,
Last Name Displays the contact information in alphabetical order of the
fi rst name.
Last Name, First Name Displays the contact information in alphabetical order of the last name.\

Edit Preset Messages — Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible phones) on page 5-116 .
Emergency Assistance
Call On/Off Mobile Utilizes the Mobile 911 function.
Restore Factory
settings — Initializes all Communication Settings.
*1 Depending on the device, it may be necessary to acquire download permiss\
ion on the device side.


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Interior Features
Audio Set [Type B (touchscreen)]
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
  Press the hang-up button.  Say, “Cancel”.  Operate the commander switch or the
center display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
   The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is fi nished before saying your
commands.
   Phone related commands are available
only when your phone is connected via
Bluetooth
® . Make sure your phone is
connected via Bluetooth ® before you
operate phone related voice commands.
   Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
   Do not speak too slowly or loudly (no
loud voice).
   Speak clearly, without pausing between
words or numbers.
   Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording speci fi ed by the voice
commands.
   It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
   Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the air fl ow of the
climate control system while Bluetooth
®
Hands-Free is being used.
   Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-127 .

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Interior Features
Audio Set [Type B (touchscreen)]
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the\
audio or
navigation can be operated. The commands in the () can be omitted. The specifi ed name and
number are put into the {}.
Standard command
Voice command Function
cancel Ends the voice recognition mode.
(go) back Returns to the previous operation.
help Usable commands can be verifi ed.
tutorial Basic voice commands and methods of use can be veri fi ed.
(go to) home (screen)/main menu Moves to the home screen.
(go to) communication Moves to the communication screen.
(go to) navigation Moves to the navigation screen.
(go to) entertainment (menu) Moves to the entertainment screen.
(go to) settings Moves to the setting screen.
(go to) favorites Moves to the favorites screen.

Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-111 .
Redial Call to the last contact you called.
Refer to Making a Call on page 5-111 .
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-111 .

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Interior Features
Audio Set [Type B (touchscreen)]
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.    U.S.A.  Phone: 800-430-0153 (Toll-free) Web: www.mazdausa.com/mazdaconnect   Canada  Phone: 800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca   Mexico  Center of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — Make sure that the Bluetooth ®
device is compatible with the
Bluetooth
® unit, and that Bluetooth ®
and Find Mode *1 are on and
the airplane mode is off in the
Bluetooth
® device setting. Turn
off the power of the Bluetooth ®
device once, then turn it back on. If
pairing is still not possible after this,
contact an Authorized Mazda Dealer
or Mazda Bluetooth
® Hands-Free
Customer Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure:
1. Delete the applicable Bluetooth ®
device on the Mazda Connect.
2. Delete “Mazda” from the Bluetooth
® search screen of the
Bluetooth ® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power
of the Bluetooth
® device once, then
turn it back on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
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Interior Features
Audio Set [Type B (touchscreen)]
NOTE
  When the OS of the device is updated, the pairing information may be del\
eted. If this
happens, reprogram the pairing information to the Bluetooth ® unit.  If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, \
execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Ma\
zda”.
   Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
   If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.    The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
  The device contacts or is covered by a metal object or body.  The device is set to power-saving mode.   Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
   The Bluetooth ® connection of the device is disconnected.  Noise occurs in the Hands-Free audio.  Hands-Free operates slowly.


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