2017 MAZDA MODEL CX-5 phone

5–57
Interior Features
Audio Set [Type A (non-touchscreen)]
Read-out of names registered to the
Bluetooth ® Hands-Free phonebook
Bluetooth
® Hands-Free can read out the
list of names registered to its phonebook.

1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Phonebook”
3. Prompt: “Select one of the following: New entry, edit, list names, delete,
erase all or import contact.”
4. Say: [Beep] “List names”
5. Prompt: “XXXXX..., XXXXX..., XXXXX... (Ex. “John's phone”, Mary's
phone, Bill's phone)” (Voice guidance
reads out the voice tags registered to
the phonebook.)
Press the talk button with a short press during the read-out at the desired name,
and then say one of the following voice
commands to execute it.
 “Continue”: Continues the list readout.
 “Call”: Calls the registered phonebook data when the talk button
is short-pressed.
 “Edit”: Edits the registered phonebook data when the talk button
is short-pressed.
 “Delete”: Deletes the registered phonebook data when the talk button
is short-pressed.
 “Previous”: Returns to the previous phonebook data in read-out when the
talk button is short-pressed.

6. Prompt: “End of list, would you like to start from the beginning?”
7. Say: [Beep] “No”
8. The procedure returns to Step 3.

Redial Function
Redialing the number of the person
previously dialed using the phone is
possible.

1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Redial”
3. Prompt: “Dialing”

Telephone Number Input
NOTE
Practice this while parked until you are
confi dent you can do it while driving in a
non-taxing road situation. If you are not
completely comfortable, make all calls
from a safe parking position, and only
start driving when you can devote your full
attention to driving.

1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Dial”
3. Prompt: “Number, please”
4. Say: [Beep] “XXXXXXXXXXX (Telephone number)”
5. Prompt: “XXXXXXXXXXX. (Telephone number) After the beep,
continue to add numbers, or say
Go-Back to re-enter the last entered
numbers, or press the Pick-Up button to
execute dialing.”
6. (Dialing)
Press the pick-up button or say “Dial”, then go to Step 7.
(Adding/inputting telephone number)
Say, “XXXX” (desired telephone number), then go to Step 5.
(Telephone number correction)
Say, “Go Back”. The prompt replies, “Go Back. The last entered numbers
have been removed.”. Then go back to
Step 3.
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5–58
Interior Features
Audio Set [Type A (non-touchscreen)]
7. Prompt: “Dialing”
NOTE
The “Dial” command and a telephone
number can be combined.
Ex. In Step 2, say, “Dial 123-4567” then,
Steps 3 and 4 can be skipped.

Emergency calls
A call can be made to the emergency
phone number (911: U.S.A./Canada, 066:
Mexico) using the voice input command.
It may not function properly in some areas
in Mexico.

1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Emergency”
3. - U.S.A./Canada vehicles - Prompt: “Dialing “911”, is this correct?”
- Mexico vehicles - Prompt: “Dialing
“066”, is this correct?”
4. Say: [Beep] “Yes”
5. Prompt: “Dialing”

Receiving an Incoming Call
1. Prompt: “Incoming call, press the pick-up button to answer”
2. To accept the call, press the pick-up button.
To reject the call, press the hang-up button.

Hanging Up a Call
Press the hang-up button during the call. A
beep sound will con fi rm that call is ended.
Mute
The microphone can be muted during a
call.

1. Press the talk button with a short press.
2. Say: [Beep] “Mute”
3. Prompt: “Microphone muted”

Canceling mute
1. Press the talk button with a short press.
2. Say: [Beep] “Mute off”
3. Prompt: “Microphone unmuted”

Transferring a Call from Hands-
Free to a Device (Mobile Phone)
Communication between the hands-free
unit and a device (Mobile phone) is
canceled, and the line can be switched
to a standard call using a device (Mobile
phone).

1. Press the talk button with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to phone”

Transferring a Call from a Device (Mobile Phone) to Hands-Free
Communication between devices (Mobile
phone) can be switched to Bluetooth ®
Hands-Free.

1. Press the talk button with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to Hands Free system”

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5–59
Interior Features
Audio Set [Type A (non-touchscreen)]
Call interrupt
A call can be interrupted to receive an
incoming call from a third party.
Switch to a new incoming call using the
following methods.
(Method 1)
1. Press the pick-up button.
2. Prompt: “Swapping calls.”

(Method 2)
1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”

NOTE
  To refuse an incoming call, press the
hang-up button.
  After receiving a new incoming call, the
previous call is placed on hold.

Switching calls
Switching back to the previous call can
also be done.
Method 1
1. Press the pick-up button.
2. Prompt: “Swapping calls.”

Method 2
1. Press the talk button with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”

Three-way call function
1. Press the talk button with a short press.
2. Say: [Beep] “Join calls”
3. Prompt: “Joining calls”

Making a call using a telephone number
1. Press the talk button with a short press.
2. Say: [Beep] “Dial”
3. Prompt: “Number, please”
4. Say: [Beep] “XXXXXXXXXXX (Telephone number)”
5. Prompt: “XXXXXXXXXXX. (Telephone number) After the beep,
continue to add numbers, or say
Go-Back to re-enter the last entered
numbers, or press the Pick-Up button to
execute dialing.”
6. (Dialing)
Press the pick-up button or say “Dial”, then go to Step 7.
(Adding/inputting telephone number)
Say, “XXXX” (desired telephone number), then go to Step 5.
(Telephone number correction)
Say, “Go Back”. The prompt replies, “Go Back. The last entered numbers
have been removed.”. Then go back to
Step 3.
7. Prompt: “Dialing”

Making calls using the phonebook
1. Press the talk button with a short press.
2. Say: [Beep] “Call”
3. Prompt: “Name please.”
4. Say: [Beep] “XXXXX... (Ex. “John's phone”)” (Say a voice tag registered in
the phonebook.)
5. Prompt: “Calling XXXXX... (Ex. “John's phone”) XXXX (Ex. “at
home”). Is this correct?” (Voice tag and
phone number location registered in
phonebook).
6. Say: [Beep] “Yes”
7. Prompt: “Dialing”

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5–60
Interior Features
Audio Set [Type A (non-touchscreen)]
Redialing function
1. Press the talk button with a short press.
2. Say: [Beep] “Redial”
3. Prompt: “Dialing”

Ending the current call
Press the hang-up button during the call.
DTMF (Dual Tone Multi-Frequency Signal) Transmission
This function is used when transmitting
DTMF via the user's voice. The receiver
of a DTMF transmission is generally a
home telephone answering machine or
a company's automated guidance call
center (When you send tone signals
back according to the voice guidance
recording).

1. Press the talk button with a short press.
2. Say: [Beep] “XXXX... send” (Say
DTMF code)
3. Prompt: “Sending XXXX... (DTMF code)”

Voice Recognition
In this section, the basic operation of the
voice recognition is explained.
Activating Voice Recognition
To Activate the Main Menu: Press the
pick-up button or talk button with a short
press.
Ending Voice Recognition
Use one of the following methods:
  Press and hold the talk-button.  Press the hang-up button.
Skipping Voice Guidance (for faster
operation)
Press and release the talk-button.
NOTE
  The Bluetooth ® Hands-Free system
is operable several seconds after the
ignition is switched to ACC or ON
(requires less than 15 seconds).
   When operating the audio unit or the
A/C while using Bluetooth ® Hands-
Free, the beep sounds or voice guidance
(audio unit)/cannot be heard.


Tutorial
The tutorial explains how to use
Bluetooth
® Hands-Free.
To activate the tutorial, do the following:

1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Tutorial”
3. Follow the prompts to receive the appropriate voice guidance instructions.

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5–61
Interior Features
Audio Set [Type A (non-touchscreen)]
Commands useable anytime during
voice recognition
“Help” or “Go Back” are commands
which can be used at anytime during voice
recognition.
Help function use
The help function informs the user of all
the available voice commands under the
current conditions.

1. Say: [Beep] “Help”
2. Follow the prompts to receive the appropriate voice guidance instructions.

Returning to previous operation
This command is for returning to the
previous operation while in the voice
recognition mode.
Say: [Beep] “Go Back”
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
  The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is fi nished before saying your
commands.
   Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording speci fi ed by the voice
commands.
   It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
   Do not speak too slow or too loud.  Speak clearly, without pausing between
words or numbers.
   Close the windows and/or the moonroof
to reduce loud noises from outside
the vehicle, or turn down the air fl ow
of the air-conditioning system while
Bluetooth
® Hands-Free is being used.   Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Voice Recognition Learning
Function (Speaker Enrollment) (Type A)
on page 5-62 .
Refer to Troubleshooting on page 5-65 .

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5–63
Interior Features
Audio Set [Type A (non-touchscreen)]
Voice recognition re-learning
If voice recognition learning has already
been done.

1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Voice training”
3. Prompt: “Enrollment is enabled/ disabled. Would you like to disable/
enable or retrain?”
4. Say: [Beep] “Retrain”
5. Prompt: “This operation must be performed in a quiet environment while
the vehicle is stopped. See the owner's
manual for the list of required training
phrases. Press and release the talk
button when you are ready to begin.
Press the hang-up button to cancel at
any time.”
6. Press the talk button with a short press.
7. The voice guidance reads out the voice input command number (refer to the
voice input command list for voice
recognition learning). (Ex. “Please read
phrase 1”)
8. Say: [Beep] “0123456789” (Say the voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)
9. Prompt: “Speaker enrollment is complete.”

NOTE
If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.

Voice input command list for voice
recognition learning
When reading out, the following points
must be observed:
  Read out the numbers one at a time
correctly and naturally.
 (For example, “1234” must be read out “one, two, three, four” not “twelve,
thirty four”.)
  Do not read out parentheses. “(” and
hyphens “-” are used for separating
numbers in a phone number.

Ex.
“(888) 555-1212” must be spoken “Eight,
eight, eight, fi ve, fi ve, fi ve, one, two, one,
two.”
Phrase Command
1 0123456789
2 (888) 555-1212
3 Call
4 Dial
5 Setup
6 Cancel
7 Continue
8 Help

NOTE
   The applicable phrase appears in the
audio display.
  After user voice registration is
completed, voice guidance “Speaker
enrollment is complete” is announced.

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5–65
Interior Features
Audio Set [Type A (non-touchscreen)]
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.    U.S.A.  Phone: 800-430-0153 (Toll-free) Web: www.mazdausa.com/mazdaconnect   Canada  Phone: 800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca   Mexico  Center of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.  Clear “Mazda” stored in the device.
 Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated.
Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetoot\
h
® unit

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5–66
Interior Features
Audio Set [Type A (non-touchscreen)]
NOTE
  When the OS of the device is updated, the pairing information may be del\
eted. If this
happens, reprogram the pairing information to the Bluetooth ® unit.  If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, \
execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Ma\
zda”.
   Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
   If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.    The device is in a location hidden from the unit such as behind or under a seat, or
inside the glove compartment.
  The device contacts or is covered by a metal object or body.  The device is set to power-saving mode.   Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
   The Bluetooth ® connection of the device is disconnected.  Noise occurs in the Hands-Free audio.  Hands-Free operates slowly.


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