2017 MAZDA MODEL CX-5 towing

7–1*Some models.
7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.


Parking in an Emergency .................................................................. 7-2 Parking in an Emergency .............................................................. 7-2

Flat Tire.......................................................................\
........................ 7-3 Spare Tire and Tool Storage .......................................................... 7-3
Changing a Flat Tire ...................................................................... 7-6

Battery Runs Out ........................................................................\
..... 7-14 Jump-Starting ........................................................................\
...... 7-14

Emergency Starting ........................................................................\
. 7-17 Starting a Flooded Engine ........................................................... 7-17
Push-Starting ........................................................................\
....... 7-17

Overheating ........................................................................\
.............. 7-18 Overheating ........................................................................\
......... 7-18

Emergency Towing ........................................................................\
... 7-20 Towing Description ..................................................................... 7-20
Tiedown Hooks
* ........................................................................\
.. 7-21

Warning/Indicator Lights and Warning Sounds ........................... 7-23 If a Warning Light Turns On or Flashes...................................... 7-23
Message Indicated in Multi-information Display
* ...................... 7-35
Message Indicated on Display * ................................................... 7-37
Warning Sound is Activated ........................................................ 7-39

When Liftgate Cannot be Opened .................................................. 7-44 When Liftgate Cannot be Opened ............................................... 7-44

Active Driving Display Does Not Operate ..................................... 7-45 If the Active Driving Display does not operate
* ......................... 7-45
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7–17
If Trouble Arises
Emergency Starting
Starting a Flooded Engine
If the engine fails to start, it may be
fl ooded (excessive fuel in the engine).

Follow this procedure:


1. If the engine does not start within fi ve seconds on the fi rst try, wait ten
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way and hold it there.
4. Depress the clutch pedal (Manual transaxle) or the brake pedal
(Automatic transaxle), then press the
push button start. If the engine starts,
release the accelerator immediately
because the engine will suddenly rev
up.
5. If the engine fails to start, crank it without depressing the accelerator.


If the engine still does not start using the
previous procedure, have your vehicle
inspected by an Authorized Mazda Dealer.
Push-Starting
Do not push-start your Mazda.
WARNING
Never tow a vehicle to start it: Towing a vehicle to start it is
dangerous. The vehicle being towed
could surge forward when its engine
starts, causing the two vehicles to
collide. The occupants could be injured.

CAUTION
Do not push-start a vehicle that has a
manual transaxle. It can damage the
emission control system.

NOTE
You cannot start a vehicle with an
automatic transaxle by pushing it.

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7–20
If Trouble Arises
Emergency Towing
Towing Description
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.

Proper lifting and towing are necessary to
prevent damage to the vehicle. Particularly
when towing an AWD vehicle, where
all the wheels are connected to the drive
train, proper transporting of the vehicle is
absolutely essential to avoid damaging the
drive system. Government and local laws
must be followed.
Wheel dollies


A towed 2WD vehicle should have its
drive wheels (front wheels) off the ground.
If excessive damage or other conditions
prevent this, use wheel dollies.

When towing a 2WD vehicle with the rear
wheels on the ground, release the parking
brake.
Refer to Electric Parking Brake (EPB) on
page 4-71 .

A towed AWD vehicle must have all its
wheels off the ground.
WARNING
Always tow an AWD vehicle with all four
wheels off the ground: Towing an AWD vehicle with either
the front or rear wheels on the ground
is dangerous as the drive train could
be damaged, or the vehicle could trail
away from the tow truck and cause
an accident. If the drive train has been
damaged, transport the vehicle on a
fl atbed truck.


CAUTION
 Do not tow the vehicle pointed backward with driving wheels on the
ground. This may cause internal damage
to the transaxle.


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7–21
If Trouble Arises
Emergency Towing
*Some models.
 Do not tow with sling-type equipment. This could damage your vehicle. Use
wheel-lift or fl atbed equipment.

 If the electric parking brake (EPB) cannot be released when towing the vehicle,
transport the vehicle with all front
and rear wheels raised off the ground
as shown in the fi gure. If the vehicle is
towed without raising the wheels off
the ground, the brake system could be
damaged.

Wheel dollies

Tiedown Hooks *
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for
securing the vehicle to a transport
vessel during shipping.
Using the eyelets for any other purpose
could result in the vehicle being
damaged.

Tiedown Hooks
1. Remove the tiedown eyelet and the lug wrench from the luggage compartment
(page 7-3 ).
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7–22
If Trouble Arises
Emergency Towing
2. Wrap a fl athead screwdriver or similar
tool with a soft cloth to prevent damage
to a painted bumper, and open the cap
located on the front or rear bumper.
Front


Rear

Jack lever

CAUTION
Do not use excessive force as it may
damage the cap or scratch the painted
bumper surface.

NOTE
Remove the cap completely and store it so
as not to lose it.

3. Securely install the tiedown eyelet using the lug wrench.
Front


Lug wrench
Tiedown
eyelet

Rear


Tiedown eyelet
Lug wrench

4. Hook the tying rope to the tiedown eyelet.
CAUTION
If the tiedown eyelet is not securely
tightened, it may loosen or disengage
from the bumper when tying the
vehicle. Make sure that the tiedown
eyelet is securely tightened to the
bumper.

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8–38
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
Cargo Weight includes all weight added to the Base Curb Weight, including cargo and
optional equipment. When towing, trailer tongue load or king pin weight is also part of
cargo weight.

The cargo weight limit decreases depending on the number of vehicle occupants. \
The cargo
weight limit can be calculated by subtracting the total weight of the ve\
hicle occupants from
the “combination weight of occupants and cargo should never exceed” value on the tire
label.

Examples: Based on a single occupant weight of 68 kg (150 lbs), and a \
value of 385 kg
(849 lbs) for the “combination weight of occupants and cargo should never exceed”:
The cargo weight limit with one occupant is 385 kg (849 lbs) - 68 kg (150 lb\
s) = 317 kg
(699 lbs)
The cargo weight limit with two occupants is 385 kg (849 lbs) - (68 × 2)\
kg ( (150 × 2) lbs)
= 249 kg (549 lbs)
If the weight of the occupant increases, the cargo weight limit decreases by that much.

GAW (Gross Axle Weight) is the total weight placed on each axle (front and rear) -
including vehicle curb weight and all payload.

GAWR (Gross Axle Weight Rating) is the maximum allowable weight that can be carried
by a single axle (front or rear). These numbers are shown on the Safety Compliance
Certifi cation Label located on the driver's door frame or door pillar. The total load on
each axle must never exceed its GAWR.


GVW
GVW (Gross Vehicle Weight) is the Vehicle Curb Weight
cargo passengers.

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8–40
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
GCW (Gross Combination Weight) is the weight of the loaded vehicle (GVW) plus the
weight of the fully loaded trailer.

GCWR (Gross Combination Weight Rating) is the maximum allowable weight of the
vehicle and the loaded trailer - including all cargo and passengers - that the vehicle can
handle without risking damage. (Important: The towing vehicle's braking system is rated
for operation at GVWR, not at GCWR. Separate functional brakes should be\
used for safe
control of towed vehicles and for trailers weighing more than 1,500 lbs)\
. The GCW must
never exceed the GCWR.

Maximum Loaded Trailer Weight is the highest possible weight of a fully loaded trailer
the vehicle can tow. It assumes a vehicle with only mandatory options, no cargo (internal
or external), a tongue load of 10-15% (conventional trailer) or king \
pin weight of 15-25%
(fi fth-wheel trailer), and driver only (150 lbs). Consult your dealership (or the RV and
Trailer Towing Guide provided by your dealership) for more detailed information.
Tongue Load or Fifth-Wheel King Pin Weight refers to the amount of the weight that a
trailer pushes down on a trailer hitch.

Examples: For a 5000 lb conventional trailer, multiply 5000 by 0.10 and 0.15 to obtain a
proper tongue load range of 500 to 750 lbs. For an 11,500 lb fi fth-wheel trailer, multiply by
0.15 and 0.25 to obtain a proper king pin load range of 1,725 to 2,875 l\
bs.
WARNING
Never Exceed GVWR or GAWR Specifi cations:
Exceeding the GVWR or the GAWR specifi ed on the certifi cation label is dangerous.
Exceeding any vehicle rating limitation could result in a serious accident, injury, or
damage to the vehicle.
Do not use replacement tires with lower load carrying capacities than the originals
because they may lower the vehicle's GVWR and GAWR limitations. Replacement tires
with a higher limit than the originals do not increase the GVWR and GAWR limitations.
Never exceed the GVWR or the GAWR specifi ed on the certifi cation label.

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8–41
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
Steps for Determining the Correct Load Limit
Steps for Determining Correct Load Limit-
(1) Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of the driver and passengers that will be \
riding in your vehicle.
(3) Subtract the combined weight of the driver and passengers from XXX kg or\
XXX lbs.
(4) The resulting fi gure equals the available amount of cargo and luggage load capacity. For
example, if the “XXX” amount equals 1400 lbs. and there will be fi ve 150 lb passengers
in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs.
(1400 - 750 (5 × 150) = 650 lbs.)
(5) Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in
Step 4.
(6) If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available\
cargo and
luggage load capacity of your vehicle.

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