2017 MAZDA MODEL CX-3 pairing phone

5–84
Interior Features
Bluetooth®
Available Language (Type A)
The available languages are English,
Spanish, and Canadian French. If the
language setting is changed, all of the
voice guidance and voice input commands
are done in the selected language.
N O T E
 


y If the language setting is changed,
device registration is maintained.
 


y Phonebook records are not cleared,
but each language has a separate
phonebook. Therefore, entries created in
one language will need to be re-entered
in the phonebook of the new language.
 


y Do these steps before you start driving.
These less used functions are too
distracting to undertake while driving
until you are fully familiar with the
system.

(Method 1)
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Setup”
3. Prompt: “Select one of the following:
Pairing options, con¿ rmation prompts,
language, passcode, select phone or
select music player.”
4. Say: [Beep] “Language”
5. Prompt: “Select a language: English,
French, or Spanish.”
6. Say: [Beep] “French” (Speak the
desired language: “English”, “French”
or “Spanish”)
N O T E
Other language settings can also be made
while in the current setting by saying
the name of the language in the native
pronunciation.

7. Prompt: “French (Desired language)
selected. Is this correct?”
8. Say: [Beep] “Yes”
9. Prompt: “French (Desired language)
selected” (Spoken in the newly selected
language).

(Method 2)
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “French” (Say the desired
language: “English”, “French” or
“Spanish”). (Change the desired
language by saying the language
name.)
N O T E
Other language settings can also be made
while in the current setting by saying
the name of the language in the native
pronunciation.

3. Prompt: “Would you like to change
the language to French (Desired
language)?”
4. Say: [Beep] “Yes”
5. Prompt: “Please wait. Switching to
French phonebook. French selected”
(Spoken in the newly selected
language).

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5–86
Interior Features
Bluetooth®
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
 




y The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is ¿ nished before saying your
commands.




y Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording speci¿ ed by the voice
commands.
 


y It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
 


y Do not speak too slow or too loud.



y Speak clearly, without pausing between
words or numbers.
 


y Close the windows and/or the moonroof
to reduce loud noises from outside
the vehicle, or turn down the airÀ ow
of the air-conditioning system while
Bluetooth
® Hands-Free is being used. 


y Make sure the vents are not directing air
up towards the microphone.

N O T E
If the voice recognition performance is not
satisfactory.
Refer to Voice Recognition Learning
Function (Speaker Enrollment) (Type A)
on page 5-88 .
Refer to Troubleshooting on page 5-127 .

Security Setting (Type A)
If a passcode is set, the system cannot be
activated unless the passcode is input.
N O T E
Do this function only when parked. It is
too distracting to attempt while driving
and you may make too many errors to be
effective.

Passcode setting
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Setup”
3. Prompt: “Select one of the following:
Pairing options, con¿ rmation prompts,
language, passcode, select phone or
select music player.”
4. Say: [Beep] “Passcode”
5. Prompt: “Passcode is disabled. Would
you like to enable it?”
6. Say: [Beep] “Yes”
7. Prompt: “Please say a 4-digit
passcode. Remember this passcode. It
will be required to use this system.”
8. Say: [Beep] “XXXX” (Say a desired
4-digit passcode, “PCode”.)
9. Prompt: “Passcode XXXX (Passcode,
PCode). Is this correct?”
10. Say: [Beep] “Yes”
11. Prompt: “Passcode is enabled.”

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5–87
Interior Features
Bluetooth®
Using Bluetooth ® Hands-Free with a
passcode
1. Press the pick-up button or talk button
with a short press.
2. Prompt: “Hands-Free system is
locked. State the passcode to continue.”
3. Say: [Beep] “XXXX” (Say the set
passcode “PCode”.)
4. If the correct passcode is input, voice
guidance “XXXXXX... (Ex. “Mary's
device”) (Device tag) is connected” is
announced.
If the passcode is incorrect, voice
guidance “XXXX (4-digit passcode,
Pcode) incorrect passcode, please try
again” is announced.

Canceling the passcode
N O T E
Do this function only when parked. It is
too distracting to attempt while driving
and you may make too many errors to be
effective.

1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Setup”
3. Prompt: “Select one of the following:
Pairing options, con¿ rmation prompts,
language, passcode, select phone or
select music player.”
4. Say: [Beep] “Passcode”
5. Prompt: “Passcode is enabled. Would
you like to disable it?”
6. Say: [Beep] “Yes”
7. Prompt: “Passcode is disabled.”


Con¿ rmation Prompts
The con¿ rmation prompt con¿ rms the
command content to the user before
advancing to the operation requested by
the user. When this function is turned
on, the system reads out the voice
input command previously received
and con¿ rms whether the command is
correct before advancing to the command
execution.
When the con¿ rmation prompt function is
turned on:
(Ex. “Calling John's device. Is this
correct?”)
When the con¿ rmation prompt function is
turned off:
(Ex. “Calling John's device.”)
N O T E
If the con¿ rmation prompt function is
turned off when making an emergency
call, the system reads out and con¿ rms the
command before executing it.

1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Setup”
3. Prompt: “Select one of the following:
Pairing options, con¿ rmation prompts,
language, passcode, select phone or
select music player.”
4. Say: [Beep] “Con¿ rmation prompts”
5. Prompt: “Con¿ rmation prompts
are on/off. Would you like to turn
con¿ rmation prompts off/on?”
6. Say: [Beep] “Yes”
7. Prompt: “Con¿ rmation prompts are
off/on.”

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5–90
Interior Features
Bluetooth®
Bluetooth ® Preparation (Type B)
Device pairing
To use Bluetooth
® audio and Hands-Free,
the device equipped with Bluetooth ® has
to be paired to the unit using the following
procedure. A maximum of seven devices
including Bluetooth
® audio devices and
hands-free mobile phones can be paired.
N O T E
 


y The Bluetooth ® system may not operate
for 1 or 2 minutes after the ignition
is switched to ACC or ON. However,
this does not indicate a problem. If the
Bluetooth
® system does not connect
automatically after 1 or 2 minutes have
elapsed, make sure that the Bluetooth
®
setting on the device is normal and
attempt to reconnect the Bluetooth
® -
enabled device from the vehicle side.
 


y If Bluetooth ® -enabled devices are used
in the following locations or conditions,
connection via Bluetooth
® may not be
possible.
 


y The device is in a location hidden
from the center display such as
behind or under a seat, or inside the
glove compartment.
 


y The device contacts or is covered by
a metal object or body.
 


y The device is set to power-saving
mode.


Pairing Procedure
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth ® setting on.
5. Select
to display the
message and switch to the device
operation.
6. Using your device, perform a search
for the Bluetooth
® device (Peripheral
device).
7. Select “Mazda” from the device list
searched by the device.
8. (Device with Bluetooth
® version 2.0)
Input the displayed 4-digit pairing code
into the device.
(Device with Bluetooth
® version 2.1
or higher)
Make sure the displayed 6-digit code
on the audio is also displayed on the
device, and touch the
.
Connection permission and phonebook
access permission for your mobile
device may be required depending on
the mobile device.
9. If pairing is successful, the functions of
the device connected to Bluetooth
® are
displayed.
10. (Devices compatible with Mazda
Email / SMS function)
SMS (Short Message Service)
messages, and E-mail for the device are
downloaded automatically. A download
permission operation for your device
may be required depending on the
device.

N O T E
When Call history and messages are
downloaded automatically, each automatic
download setting must be on.
Refer to Communication Settings on page
5-110 .
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5–91
Interior Features
Bluetooth®

After a device is registered, the system
automatically identi¿ es the device. By
activating Bluetooth
® Hands-Free again, or
by activating Bluetooth ® Hands-Free ¿ rst
after switching the ignition from OFF to
ACC, the device connection condition is
indicated in the center display.
IMPORTANT note about pairing and
automatic reconnection:
 




y If pairing is redone on the same
mobile phone device, ¿ rst clear
“Mazda” displayed on the Bluetooth
®
setting screen of the mobile device.




y When the OS of the device is updated,
the pairing information may be deleted.
If this happens, reprogram the pairing
information to the Bluetooth
® unit. 


y Before you pair your device, make sure
that Bluetooth ® is “ON”, both on your
phone and on the vehicle.

Device selection
If several devices have been paired, the
Bluetooth
® unit links the device last
paired. If you would like to link a different
paired device, it is necessary to change the
link. The order of device priority after the
link has been changed is maintained even
when the ignition is switched off.

Connecting other devices
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth ® setting on.
5. Select the name of the device you
would like to connect.
6. selection
Connects both devices as hands-free
and Bluetooth
® audio.

selection
Connects as a hands-free device.

selection
Connects as Bluetooth ® audio.
N O T E
The following functions can be used for
the Hands-free or audio.
 


y Hands-free: Phone calls and E-mail/
SMS
 


y Audio: Bluetooth ® audio, Pandora ® ,
Aha™, Stitcher™ radio
Disconnecting a device
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth ® setting on.
5. Select the device name which is
currently connected.
6. Select
.
Deleting a device
Selecting and deleting devices
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth ® setting on.
5. Select the device name which you
would like to delete.
6. Select
.
7. Select
.
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5–127
Interior Features
Bluetooth®
*Some models.
Troubleshooting *
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.  


y U.S.A. 
 Phone: 800-430-0153 (Toll-free)
 Web: www.MazdaUSA.com/bluetooth



y Canada 
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca



y Mexico 
 Center of Attention to Client (CAC)
 Phone: 01-800-01-MAZDA (Toll-free)
 Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure. y Clear “Mazda” stored in the device.
y Perform pairing again.

Unable to perform pairing
The Bluetooth ® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit
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5–128
Interior Features
Bluetooth®
N O T E
 


y When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth ® unit. 


y If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Mazda”.
 


y Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
 


y If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


y The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
 


y The device contacts or is covered by a metal object or body.



y The device is set to power-saving mode. 



y Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 


y The Bluetooth ® connection of the device is disconnected.



y Noise occurs in the Hands-Free audio.



y Hands-Free operates slowly.


Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
y Excessive, slow speech.
y Excessive, forceful speech
(shouting).

y Speaking before the beep sound
has ended.

y Loud noise (speaking or noise from
outside/inside vehicle).

y A i rÀ ow from A/C is blowing
against the microphone.
y
Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
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