
vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first 18000
miles (29 000 km), whichever occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time). In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
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REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, SoutheastWashington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada. Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-index-76.htm\
(English)
Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-index-76.htm (French)
Website
1–800–333–0510
Phone
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5.
Release the three clamps that secure the
cover to the air filter housing. Push the
air filter cover toward the center of the
vehicle and up slightly to release it.
6. Remove the air filter element from the air
filter housing.
7. Install the new air filter element. 8. Replace the air filter housing cover and
secure all the clamps. Be careful not to
crimp the filter element edges between
the air filter housing and cover and
ensure that you properly align the tabs
on the edge into the slots.
9. Slip the air tube onto the air filter housing
and tighten the air-tube clamp bolt
snugly. Do not over tighten air-tube
clamp bolt. 10. Reconnect the mass air flow sensor
electrical connector to the outlet tube.
Make sure the locking tab on the
connector is in the locked position
(connector shown from below for
clarity).
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•
Only certain snow cables or chains have
been approved by Ford/Lincoln as safe
for use on your vehicle with the following
tires: 265/70R17 and 275/65R18.
• You should install snow cables or chains
that have been rated as SAE Class S.
• Install chains securely, verifying that the
chains do not touch any wiring, brake
lines, or fuel lines.
• Do not exceed 31 mph (50 km/h) or less
if recommended by the chain
manufacturer while using snow chains.
• Drive cautiously. If you hear the chains
rub or bang against your vehicle, stop
and retighten the chains. If this does not
work, remove the chains to prevent
damage to your vehicle.
• Remove the tire chains when they are no
longer needed. Do not use tire chains on
dry roads.
• Purchase chains or cables from a
manufacturer that clearly labels body to
tire dimension restrictions. The snow
chains or cables must be mounted in
pairs on the rear tires only. If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.
TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring system is
not a substitute for manually checking
tire pressures. You should periodically check
tire pressures using a pressure gauge.
Failure to correctly maintain tire pressures
could increase the risk of tire failure, loss of
control, vehicle rollover and personal injury. Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle
has tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.)
As an added safety feature, your vehicle has
been equipped with a Tire Pressure
Monitoring System (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle ’s handling and stopping ability.
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Tire Change Procedure
WARNINGS
When one of the front wheels is off the
ground, the transmission alone will not
prevent the vehicle from moving or slipping
off the jack. To help prevent the vehicle from
moving when you change a tire, be
sure to place the transmission in park (P), set
the parking brake and block (in both
directions) the wheel that is diagonally
opposite (other side and end of the vehicle)
to the tire being changed. Never get underneath a vehicle that is
supported only by a jack. If the vehicle
slips off the jack, you or someone else could
be seriously injured. Do not attempt to change a tire on the
side of the vehicle close to moving
traffic. Pull far enough off the road to avoid
the danger of being hit when operating the
jack or changing the wheel. WARNINGS
Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one provided
as original equipment with your vehicle,
make sure the jack capacity is adequate for
the vehicle weight, including any vehicle
cargo or modifications. Disable the power running boards
before jacking, lifting, or placing any
object under the vehicle. Never place your
hand between the power running board and
the vehicle as extended power running
boards will retract when the doors are
closed. Failure to follow these instructions
may result in personal injury. Failure to follow these instructions
when using the spare tire carrier could
cause loss of the wheel and tire and lead to
personal injury: Only use the spare tire carrier
to stow the tire and wheel combination
specified on the Tire Label or Safety
Compliance Certification Label on the B-Pillar
or the edge of the driver door. Other tire and
wheel combinations could cause the carrier
to fail if it does not fit securely or is too
heavy. Do not use impact tools or power WARNINGS
tools operating over 200 RPM, which may
cause winch malfunction and prevent a
secure fit. Override the winch at least three
times (there will be an audible click each
time) to ensure a tight secure fit of the wheel
and tire. Note:
Passengers should not remain in the
vehicle when the vehicle is being jacked.
Park on a level surface, activate the hazard
flashers and set the parking brake. Then,
place the transmission in park (P) and turn
the engine off.
Removing the Jack and Tools
Note: Pay close attention to the orientation
of the bag, because it will have to be
reinstalled after changing the tire.
1. Open the liftgate, then locate the access
panel on the floor behind the third row
seat. Unlatch and remove the panel.
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Stowing the Flat or Spare Tire
1.
Lay the tire on the ground, near the rear
of the vehicle, with the valve stem side
facing up.
2. Slide the wheel partially under the vehicle and install the retainer through
the wheel center. If equipped, you may
have to remove the wheel center cap
prior to pushing the retainer through the
center of the wheel. To remove the
center cap, press it off with the jack tool
from the inner side of the wheel. Pull on
the cable to align the components at the
end of the cable. 3. Assemble the jack handle and winch
extension, then insert the winch
extension through the access hole
behind the third row seat and engage
the winch.
4. Turn the jack handle clockwise until the tire is raised to its stowed position
underneath the vehicle. The wrench will
become harder to turn and the spare tire
winch will rachet or slip when the tire is
raised to maximum tightness. A clicking
sound will be heard from the winch
indicating that the tire is properly stowed. 5. Disassembly the jack tool and winch
extension and snap them back into the
tool tray.
6. Reinstall the jack bag properly around the jack and tool assembly tray, making
sure the strap is fastened.
7. Close the access hole with the rubber plug.
8. Reinstall the tray into the vehicle and secure it with the wing nut.
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TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When you install a wheel, always remove any corrosion, dirt or foreign m\
aterials present on the mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners that attach the rotor to
the hub so they do not interfere with the mounting surfaces of the wheel\
. Installing wheels without correct metal-to-metal contact at the wheel
mounting surfaces can cause the wheel nuts to loosen and the wheel to co\
me off while your vehicle is in motion, resulting in loss of vehicle
control, personal injury or death. lb.ft (Nm)
Bolt size
150 lb.ft (204 Nm)
M14 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust.\
Use only Ford recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kil\
ometers) after any wheel disturbance (such as tire rotation, changing \
a
flat tire, wheel removal).
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•
DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate control
buttons:
Control the temperature, fan
speed or settings of the climate control
system. See Climate Control (page 122).
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. setting is set on
before a crash, the system will not dial for
help which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged in a
crash. Failure to do so may cause serious
injury to someone or damage the phone
which could prevent 911 Assist from working
properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information. Note:
If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by visiting: Website
owner.lincoln.com
www.syncmyride.ca
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