
For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Consult an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that are
equipped with radio transmitters, for
example, two-way radios, telephones and
theft alarms. Any such equipment
installed in your vehicle should comply
with the Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulations and should be installed only
by an authorized dealer. •
Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did not
design them specifically for automotive
use.
• If you or an authorized Lincoln dealer add
any non-Lincoln electrical or electronic
accessories or components to your
vehicle, you may adversely affect battery
performance and durability. In addition,
you may also adversely affect the
performance of other electrical systems
in the vehicle.
492
MKZ (CC9) Canada/United States of America, enUSA, First Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT.
Lincoln Protect (U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Lincoln Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Extended
Service Plan. With Lincoln Protect you
minimize your risk for unexpected repair bills
and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four core Lincoln Protect plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.2.
ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plans are honored
by all authorized Lincoln dealers in the U.S.,
Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for the
day. Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
493
MKZ (CC9) Canada/United States of America, enUSA, First Printing Lincoln Protect

Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
497
MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great. Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioning hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
498
MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Auxiliary Power Points.................................156
110 Volt AC Power Point....................................156
12 Volt DC Power Point......................................156
Locations...............................................................156
AWD See: All-Wheel Drive...........................................179
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System..................231 Switching the System Off and On..................233
System Errors......................................................233
Using the System................................................231
Bonnet Lock See: Opening and Closing the Hood............295
Booster Seats..................................................28
Types of Booster Seats.......................................29
Brake Fluid Check..........................................311
Brakes..............................................................188 General Information............................................188
Breaking-In....................................................256
Bulb Specification Chart..............................316
C
Cabin Air Filter
...............................................138 California Proposition 65
...............................12
Capacities and Specifications - 2.0L.......374 Specifications......................................................375
Capacities and Specifications - 3.0L.......379 Specifications.......................................................381
Capacities and Specifications...................367
Car Wash See: Cleaning the Exterior................................
321
Center Console..............................................158 Rear Seat Armrest...............................................158
Changing a Bulb
............................................316
Lamp Assembly Condensation........................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................292 Fuses.....................................................................292
Changing a Road Wheel.............................357 Changing a Road Wheel Procedure..............
359
Dissimilar Spare Wheel and Tire Assembly Information......................................................358
Stowing the Flat Tire..........................................363
Stowing the Flat Tire Using the Retainer Strap..................................................................363
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................319
Changing the Wiper Blades........................314
Checking MyKey System Status.................62 MyKey Distance....................................................62
Number of Admin Keys.......................................63 Number of MyKeys...............................................62
Checking the Wiper Blades........................314
Child Restraint and Seatbelt Maintenance...................................................41
Child Restraint Positioning
............................31
Child Safety.......................................................17
General Information...............................................17
Child Safety Locks..........................................32 Left-Hand Side.......................................................33
Right-Hand Side....................................................33
Cleaning Leather Seats..............................326
Cleaning Products
.......................................320
Cleaning the Alloy Wheels.........................327
Cleaning the Engine....................................322
Cleaning the Exterior
....................................321
Exterior Chrome Parts........................................321
Exterior Plastic Parts..........................................322
Stripes or Graphics............................................322
Underbody...........................................................322
Under Hood.........................................................322
Cleaning the Instrument Panel and Instrument Cluster Lens
...........................325
Cleaning the Interior....................................323
Cleaning Alcantara Microfiber Cloth
Fabric................................................................324
Cleaning the Windows and Wiper Blades
...........................................................323
Clearing All MyKeys.......................................62
552
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Climate............................................................432
Climate Control..............................................134
Climate Controlled Seats............................148
Cooled Seats........................................................149
Coolant Check See: Engine Coolant Check............................303
Crash Sensors and Airbag Indicator
..........52
Creating a MyKey............................................61 Programming or Changing Configurable
Settings...............................................................62
Cross Traffic Alert.........................................233 False Alerts...........................................................237
Switching the System Off and On..................237
System Errors......................................................237
System Lights, Messages and Audible
Alerts.................................................................236
System Limitations.............................................236
Using the System...............................................233
Cruise Control
.................................................80
Principle of Operation........................................215
Type 1.......................................................................80
Type 2......................................................................80
Cruise control See: Using Cruise Control................................
215
Customer Assistance..................................267 D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps
...............................87
Type 1 - Conventional
(Non-Configurable)...........................................87
Type 2 - Configurable..........................................87
Direction Indicators
........................................90
Lane Change.........................................................90
Drive Control
..................................................241
LINCOLN DRIVE CONTROL.............................241
Driver Alert
.....................................................225
Using Driver Alert...............................................225
Driver and Passenger Airbags....................45 Children and Airbags...........................................46
Proper Driver and Front Passenger Seating
Adjustment.........................................................46
Driver and Passenger Knee Airbags.........50
Driving Aids...................................................225
Driving Hints..................................................256
Driving Through Water
...............................256
DRL See: Daytime Running Lamps............................87 E
Economical Driving
......................................256
Electric Parking Brake..................................189
Applying the electric parking brake...............189
Applying the electric parking brake when the
vehicle is moving............................................190
Battery With No Charge.....................................191
Releasing the electric parking brake.............190
Emission Control System
.............................170
On-Board Diagnostics (OBD-II).........................171
Readiness for Inspection/Maintenance (I/M)
Testing................................................................172
End User License Agreement...................527 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................527
Engine Block Heater....................................163 Using the Engine Block Heater.......................163
Engine Coolant Check................................303 Adding Coolant...................................................304
Engine Coolant Temperature
Management...................................................306
Fail-Safe Cooling................................................305
Recycled Coolant...............................................305
Severe Climates.................................................305
Engine Immobilizer See: Passive Anti-Theft System........................75
553
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

General Maintenance Information...........495
Multi-Point Inspection........................................498
Owner Checks and Services...........................497
Protecting Your Investment.............................495
Why Maintain Your Vehicle?............................495
Why Maintain Your Vehicle at Your Dealership?......................................................495
Getting Assistance Outside the U.S. and Canada..........................................................271
Getting the Services You Need
................267
Away From Home...............................................267
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
H
Hazard Warning Flashers...........................260
Headlamp Adjusting See: Adjusting the Headlamps........................315
Headlamp Exit Delay
......................................87
Head Restraints.............................................139
Adjusting the Head Restraint...........................140
Tilting Head Restraints .......................................141
Heated Seats
..................................................147
Front Seats............................................................147
Rear Seats.............................................................148
Heated Steering Wheel..................................81 Heated Windows and Mirrors....................137
Heated Exterior Mirrors......................................
137
Heated Rear Window ..........................................137
Heated Wiper Park..............................................138
Heating See: Climate Control...........................................134
Hints on Controlling the Interior Climate..........................................................136
Cooling the Interior Quickly..............................137
General Hints........................................................136
Heating the Interior Quickly..............................137
Recommended Settings for Cooling .............137
Recommended Settings for Heating..............137
Side Window Defogging in Cold Weather.............................................................137
Hints on Driving With Anti-Lock Brakes...........................................................188
Home Screen
................................................407
Hood Lock See: Opening and Closing the Hood............295
I
In California (U.S. Only)...............................268
Information Display Control
.........................80
Information Displays.....................................108 General Information............................................108 Information Messages
...................................114
Active Park.............................................................114
Adaptive Cruise Control.....................................115
Adaptive Headlamps...........................................116
AdvanceTrac ™........................................................116
Airbag......................................................................116
Alarm........................................................................\
117
Automatic Engine Shutdown.............................117
AWD........................................................................\
.118
Battery and Charging System...........................119
Blind Spot Information and Cross Traffic Alert System...............................................................120
Doors and Locks.................................................120
Driver Alert.............................................................121
Fuel........................................................................\
..121
Hill Start Assist.....................................................122
Keys and Intelligent Access.............................
122
Lane Keeping System........................................123
Maintenance.........................................................124
MyKey.....................................................................125
Park Aid..................................................................126
Park Brake.............................................................126
Power Steering.....................................................127
Pre-Collision Assist.............................................128
Remote Start.........................................................128
Seats.......................................................................129
Starting System ...................................................129
Tire Pressure Monitoring System....................130
555
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Traction Control...................................................130
Transmission..........................................................131
Installing Child Restraints..............................19
Child Seats..............................................................19
Using Lap and Shoulder Belts............................19
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................25
Using Tether Straps..............................................27
Instrument Cluster.........................................101
Instrument Lighting Dimmer........................86
Interior Lamps
...................................................91
Front Interior Lamp................................................91
Rear Interior Lamp................................................92
Interior Luggage Compartment Release...........................................................73
Interior Mirror
...................................................97
Auto-Dimming Mirror............................................97
Introduction
.........................................................7
J
Jump Starting the Vehicle...........................261 Connecting the Jumper Cables.....................
262
Jump Starting......................................................263
Preparing Your Vehicle......................................261
Removing the Jumper Cables.........................263 K
Keyless Entry.....................................................71
SECURICODE™ KEYLESS ENTRY
KEYPAD................................................................71
Keyless Starting.............................................159 Ignition Modes.....................................................159
Keys and Remote Controls
...........................54
L
Lane Keeping System
.................................226
Switching the System On and Off..................227
Lighting Control
..............................................85
Headlamp Flasher................................................85
Headlamp High Beam.........................................85
Lighting..............................................................85
Lincoln Automotive Financial Services......12
Lincoln Protect
..............................................493
EXTENDED SERVICE PLANS (CANADA
ONLY)................................................................494
Lincoln Protect (U.S. Only)................................493
Load Carrying
................................................244
Load Limit.......................................................244
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................248 Vehicle Loading - with and without a
Trailer................................................................244
Locking and Unlocking
.................................65
Activating Intelligent Access.............................66
Autolock..................................................................68
Battery Saver.........................................................69
Illuminated Entry...................................................68
Illuminated Exit......................................................68
Locking and Unlocking the Doors with the
Key Blade............................................................67
Luggage Compartment.......................................69
Power Decklid.......................................................69
Power Door Locks................................................65
Remote Control.....................................................65
Smart Unlocks for Intelligent Access Keys......................................................................67
Locks..................................................................65
Lug Nuts See: Changing a Road Wheel.........................357
M
Maintenance..................................................295 General Information...........................................295
Media Hub......................................................389
Memory Function..........................................145 Easy Entry and Exit Feature..............................146
556
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index