2017 LINCOLN MKZ reset

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
485
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
489
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Your vehicle is equipped with the Intelligent
Oil-Life Monitor system, which displays a
message in the information display at the
proper oil change interval. This interval may
be up to one year or 10000 miles (16000
kilometers).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the message appearing. Make
sure you reset the Intelligent Oil-Life Monitor
after each oil change. See Oil Change
Indicator Reset (page 302).
If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or 5000
miles (8000 kilometers) from your last oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
496
MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for \
requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (AWD only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s. See Engine Oil Check (page 301).
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Perform the services shown in the following
tables when specified or within 3000 miles
(4800 kilometers) of the message appearing
in the information display prompting you to
change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers). Perform
the 30000-mile (48000 kilometer)
automatic transmission fluid replacement. •
Example 2
: The message has not come
on, but the odometer reads 30000 miles
(48000 kilometers) (for example, the
Intelligent Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by information display and per\
form services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect rear axle and U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Every 30000 miles (48000
km)
Change automatic transmission fluid.
Replace spark plugs.
Every 60000 miles (96000
km)
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter chang\
es. See Engine Oil Check (page 301). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
Rear Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle
(AWD only) in your vehicle does not require
any normal scheduled maintenance unless
the unit shows signs of leakage. Contact an
authorized dealer for service. California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, North
Africa, Sub-Saharan Africa or locations with
similar climates using an American Petroleum
Institute (API) Certified for Gasoline Engines
(Certification mark) oil of SM or SN quality,
the normal oil change interval is 3000 miles
(5000 kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is 1800
miles (3000 kilometers).
506
MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......146
Saving a PreSet Position...................................145
Message Center See: Information Displays.................................108
Mirrors See: Heated Windows and Mirrors.................
137
See: Windows and Mirrors.................................93
Mobile Communications Equipment
...........14
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................99
Motorcraft Parts - 2.0L................................369
Motorcraft Parts - 3.0L
..................................371
MyKey Troubleshooting................................63
MyKey™..............................................................60 Principle of Operation.........................................60
N
Navigation......................................................444 cityseeker.............................................................453
Destination Mode...............................................445
Map Mode............................................................444
Navigation Map Updates..................................453
Navigation Menu................................................450
SiriusXM Traffic and Travel Link......................
453
Waypoints.............................................................452 Normal Scheduled Maintenance
.............499
Intelligent Oil-Life Monitor™.............................499
Maintenance Intervals........................................501
O
Oil Change Indicator Reset.......................302
Oil Check See: Engine Oil Check.......................................301
Opening and Closing the Hood...............295
Ordering Additional Owner's Literature......................................................272
Obtaining a French Owner’ s Manual............272
Overhead Console.......................................158
P
Parking Aids
....................................................199
Principle of Operation........................................199
Passive Anti-Theft System............................75 SecuriLock..............................................................75
PATS See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................43
How Does the Personal Safety System
Work?...................................................................43 Phone..............................................................436
During a Phone Call............................................441
Making Calls........................................................440
Pairing Your Cell Phone for the First
Time...................................................................436
Phone Menu.........................................................437
Receiving Calls.....................................................441
Smartphone Connectivity.................................443
Text Messaging...................................................442
Post-Crash Alert System.............................264 Spinout Detection..............................................264
Power Door Locks See: Locking and Unlocking..............................65
Power Seats.....................................................141 Four-Way Power Lumbar...................................143
Multi-Contour Front Seats With Active Motion
........................................................................\
.....143
Power Lumbar......................................................143
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94
Pre-Collision Assist......................................238 Using the Pre-Collision Assist System..........239
Protecting the Environment..........................16
557
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index