2017 LINCOLN MKZ HYBRID airbag

911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of the
fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to 911
operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most appropriate
emergency services. If you do not want to
disclose this information, do not switch the
feature on. Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. •
Do not attempt to service or repair the
system. Have an authorized dealer check
your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables out
of the way, so they do not interfere with
the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds under 3 mph (5 km/h). Make sure
that you review your device's manual
before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great. Multi-point inspection
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
Steering and linkage
Exterior lamps operation
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Scheduled Maintenance

(b) use your own personal judgment while
driving. If you feel that a route suggested by
the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices and
cables necessary for use of the TeleNav
Software in a secure manner in your vehicle
so that they will not interfere with your
driving and will not prevent the operation of
any safety device (such as an airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from any
dangerous or otherwise inappropriate use
of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the TeleNav
Software, to provide TeleNav with true,
accurate, current, and complete information
about yourself, and (b) to inform TeleNav
promptly of any changes to such information,
and to keep it true, accurate, current and
complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav hereby
grants to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
TeleNav Software license), without the
right to sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of this
Agreement. You agree that you will use
the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial navigation
services to other parties. 3.1 License Limitations
•
(a) reverse engineer, decompile,
disassemble, translate, modify, alter or
otherwise change the TeleNav Software
or any part thereof; (b) attempt to derive
the source code, audio library or
structure of the TeleNav Software without
the prior express written consent of
TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or its
suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d) distribute,
sublicense or otherwise transfer the
TeleNav Software to others, except as
part of your permanent transfer of the
TeleNav Software; or (e) use the TeleNav
Software in any manner that
i. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming, privacy,
consumer and child protection, obscenity or
defamation, or
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Appendices

A
A/C
See: Climate Control..........................................138
About This Manual............................................7
ABS See: Brakes...........................................................195
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................196
Accessories....................................................475 Exterior Style........................................................475
Interior Style.........................................................475
Lifestyle.................................................................475
Peace of Mind......................................................475
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control.............222
Active Park Assist........................................209 Deactivating the Active Park Assist
Feature..............................................................215
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................209
Troubleshooting the System............................215
Adaptive Headlamps
.....................................88
Adjusting the Headlamps..........................309
Horizontal Aim Adjustment...............................310 Vertical Aim Adjustment...................................309
Adjusting the Steering Wheel......................77 Power Tilt and Telescope Steering
Column................................................................77
AFS See: Adaptive Headlamps..................................88
Airbag Disposal...............................................52
Air Conditioning See: Climate Control..........................................138
Air Filter See: Changing the Engine Air Filter...............313
Alarm See: Anti-Theft Alarm...........................................75
Ambient Lighting
..............................................91
Anti-Theft Alarm..............................................75
Arming the Alarm..................................................76
Disarming the Alarm.............................................76
Appendices...................................................509
Apps
.................................................................438
........................................................................\
.........438
SiriusXM Traffic and Travel Link......................440
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107
Audio Control
...................................................78
Seek, Next or Previous........................................78 Audio System................................................363
General Information...........................................363
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................364
Auto Hold........................................................199 Using Auto Hold.................................................200
Autolamps
.........................................................84
Windshield Wiper Activated Headlamps........85
Automatic Climate Control..........................138 Automatic Fan Settings.....................................140
Automatic High Beam Control.....................87 Activating the System..........................................88
Manually Overriding the System......................88
Automatic Transmission
..............................190
Brake-Shift Interlock Override.........................193
If Your Vehicle Gets Stuck In Mud or Snow..................................................................194
Push Button Shift Transmission.......................
190
Automatic Transmission Fluid Check...........................................................305
Autowipers........................................................81
Auxiliary Power Points.................................160 110 Volt AC Power Point....................................160
12 Volt DC Power Point......................................160
Locations...............................................................160
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

B
Battery
See: Changing the 12V Battery......................306
Blind Spot Information System..................237 Switching the System Off and On..................239
System Errors......................................................239
Using the System................................................237
Bonnet Lock See: Opening and Closing the Hood............296
Booster Seats...................................................27
Types of Booster Seats.......................................28
Brake Fluid Check.......................................305
Brakes..............................................................195 General Information............................................195
Breaking-In....................................................256
Bulb Specification Chart
..............................310
C
Cabin Air Filter...............................................142
California Proposition 65
...............................12
Capacities and Specifications...................358 Specifications......................................................359
Car Wash See: Cleaning the Exterior................................315
Center Console.............................................162 Rear Seat Armrest...............................................162 Changing a Bulb
............................................310
Lamp Assembly Condensation........................310
Replacing Bulbs...................................................310
Changing a Fuse..........................................293 Fuses.....................................................................293
Changing the 12V Battery..........................306
Changing the Engine Air Filter...................313
Changing the Wiper Blades
......................308
Checking MyKey System Status..................61 MyKey Distance......................................................61
Number of Admin Keys.......................................62
Number of MyKeys................................................61
Checking the Wiper Blades.......................308
Child Restraint and Seatbelt Maintenance.................................................40
Child Restraint Positioning
...........................30
Child Safety.......................................................16
General Information..............................................16
Child Safety Locks...........................................31 Left-Hand Side.......................................................32
Right-Hand Side....................................................32
Cleaning Leather Seats..............................320
Cleaning Products.........................................314
Cleaning the Alloy Wheels.........................321
Cleaning the Engine
.....................................316
Cleaning the Exterior....................................315
Exterior Chrome Parts........................................315
Exterior Plastic Parts...........................................316 Stripes or Graphics.............................................316
Underbody............................................................316
Under Hood..........................................................316
Cleaning the Instrument Panel and Instrument Cluster Lens............................319
Cleaning the Interior.....................................317 Cleaning Alcantara Microfiber Cloth
Fabric.................................................................318
Cleaning the Windows and Wiper Blades............................................................317
Clearing All MyKeys........................................61
Climate............................................................409
Climate Control..............................................138
Climate Controlled Seats............................152 Cooled Seats........................................................153
Collision, Damage or Fire Event...............264 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................264
Coolant Check See: Engine Coolant Check............................300
Crash Sensors and Airbag Indicator...........51
Creating a MyKey...........................................60 Programming or Changing Configurable
Settings................................................................61
Cross Traffic Alert.........................................239 False Alerts..........................................................243
Switching the System Off and On..................243
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

System Errors......................................................243
System Lights, Messages and Audible
Alerts.................................................................242
System Limitations.............................................242
Using the System...............................................239
Cruise Control..................................................79
Principle of Operation........................................221
Type 1.......................................................................79
Type 2......................................................................79
Cruise control See: Using Cruise Control................................221
Customer Assistance
..................................268
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................86 Type 1 - Conventional
(Non-Configurable)..........................................86
Type 2 - Configurable..........................................86
Direction Indicators........................................89 Lane Change..........................................................89
Drive Control
..................................................247
LINCOLN DRIVE CONTROL.............................247
Driver Alert......................................................231 Using Driver Alert................................................231 Driver and Passenger Airbags....................44
Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment.........................................................45
Driver and Passenger Knee Airbags.........49
Driving Aids
.....................................................231
Driving Hints..................................................256
Driving Through Water
...............................256
DRL See: Daytime Running Lamps...........................86
E
Economical Driving
......................................256
EcoSelect..........................................................171
Electric Parking Brake..................................196 Applying the electric parking brake...............
196
Applying the electric parking brake when the vehicle is moving............................................197
Battery With No Charge....................................198
Releasing the electric parking brake.............198
Electric Vehicle Information
........................431
Power.....................................................................433
Emission Control System
............................184
On-Board Diagnostics (OBD-II)........................185
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................185 End User License Agreement..................509
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................509
Engine Block Heater....................................166 Using the Engine Block Heater.......................167
Engine Coolant Check................................300 Adding Coolant....................................................301
Coolant Change..................................................303
Engine Coolant Temperature
Management...................................................304
Fail-Safe Cooling................................................303
Recycled Coolant...............................................302
Severe Climates.................................................303
Engine Immobilizer See: Passive Anti-Theft System.........................74
Engine Oil Check.........................................299 Adding Engine Oil..............................................299
Engine Oil Dipstick......................................299
Engine Specifications
..................................354
Entertainment................................................396 AM/FM Radio.......................................................398
Apps.......................................................................409
Bluetooth Stereo or USB..................................407
CD (If equipped).................................................406
HD Radio ™ Information (If Available)..............402
SIRIUS® Satellite Radio (If Activated).............398
Sources.................................................................397
535
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Heated Seats...................................................151
Front Seats.............................................................151
Rear Seats.............................................................152
Heated Steering Wheel................................80
Heated Windows and Mirrors.....................141
Heated Exterior Mirrors......................................141
Heated Rear Window..........................................141
Heated Wiper Park..............................................142
Heating See: Climate Control..........................................138
High Voltage Battery Cut-Off Switch........188
High Voltage Battery....................................187 General Information............................................187
Hints on Controlling the Interior Climate..........................................................140
Cooling the Interior Quickly...............................141
General Hints.......................................................140
Heating the Interior Quickly..............................141
Recommended Settings for Cooling ..............141
Recommended Settings for Heating...............141
Side Window Defogging in Cold Weather..............................................................141
Hints on Driving With Anti-Lock Brakes
...........................................................196
Home Screen................................................384
Hood Lock See: Opening and Closing the Hood............296 Hybrid Vehicle Frequently Asked
Questions......................................................172
Hybrid Vehicle Operation...........................168 Battery:...................................................................169
Braking:..................................................................170
Driving:...................................................................168
Driving to Optimize Fuel Economy.................170
Engine:...................................................................169
EV+ Mode..............................................................170
Starting:..................................................................168
Stopping:...............................................................169
Transmission Operation:....................................169
I
In California (U.S. Only)...............................269
Information Display Control
.........................79
Information Displays.....................................108 General Information............................................108
Information Messages
..................................119
Active Park............................................................120
Adaptive Cruise Control....................................120
Adaptive Headlamps...........................................121
AdvanceTrac ™........................................................121
Airbag.....................................................................122
Alarm......................................................................122
Automatic Engine Shutdown............................122
Battery and Charging System (12 volt)...........123 Battery and Charging System (High
Voltage).............................................................123
Blind Spot Information and Cross Traffic Alert System...............................................................124
Doors and Locks..................................................124
Driver Alert............................................................125
Fuel........................................................................\
.125
Hill Start Assist.....................................................126
Keys and Intelligent Access.............................126
Lane Keeping System.........................................127
Maintenance.........................................................128
MyKey.....................................................................129
Park Aid..................................................................130
Park Brake..............................................................131
Power Steering....................................................132
Pre-Collision Assist.............................................132
Remote Start.........................................................133
Seats.......................................................................133
Starting System ...................................................133
Tire Pressure Monitoring System....................134
Traction Control...................................................134
Transmission.........................................................135
Installing Child Restraints
..............................18
Child Seats...............................................................18
Using Lap and Shoulder Belts............................18
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................24
Using Tether Straps..............................................26
537
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Remote Control...............................................54
Car Finder...............................................................56
Intelligent Access Key.........................................54
Remote Start..........................................................56
Replacing the Battery..........................................
54
Sounding the Panic Alarm..................................56
Remote Start
...................................................142
Automatic Settings..............................................142
Repairing Minor Paint Damage
.................320
Replacement Parts Recommendation........13 Collision Repairs.....................................................13
Scheduled Maintenance and Mechanical
Repairs.................................................................13
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)..............................................................274
Reporting Safety Defects (U.S. Only)
.......274
Roadside Assistance...................................259
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................260
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................260
Vehicles Sold in Canada: Using Roadside Assistance.......................................................260
Vehicles Sold in the United States: Getting Roadside Assistance....................................259 Vehicles Sold in the United States: Using
Roadside Assistance....................................259
Roadside Emergencies...............................259
Running-In See: Breaking-In.................................................256
Running Out of Fuel......................................177 Refilling With a Portable Fuel Container........177
S
Safety Canopy™
...............................................50
Safety Precautions........................................175
Scheduled Maintenance Record..............489
Scheduled Maintenance
.............................479
Seatbelt Extension...........................................41
Seatbelt Height Adjustment
.........................37
Seatbelt Reminder..........................................39 Belt-Minder™...........................................................39
Seatbelts...........................................................33 Principle of Operation..........................................33
Seatbelt Warning Lamp and Indicator Chime..............................................................38
Conditions of operation......................................38
Seats.................................................................143
Security..............................................................74
Settings...........................................................442 911 Assist...............................................................448
Ambient Lighting................................................456 Bluetooth..............................................................444
Clock......................................................................444
Display...................................................................457
General..................................................................454
Media Player........................................................443
Mobile Apps.........................................................452
Navigation............................................................450
Phone....................................................................445
Radio......................................................................449
Sound....................................................................442
Valet Mode...........................................................458
Vehicle..................................................................456
Voice Control.......................................................457
Wi-Fi.......................................................................455
Side Airbags.....................................................48
Side Sensing System..................................208 Obstacle Distance Indicator............................208
Sitting in the Correct Position
....................143
Snow Chains See: Using Snow Chains..................................346
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................486
Exceptions............................................................488
Speed Control See: Cruise Control.............................................221
540
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index