
Protected components
Fuse amp rating
Fuse or relay number
Central lock/unlock.
20A 1
24
Driver door (window, mirror).
30A 1
25
Front passenger door (window, mirror).
30A 1
26
Moonroof.
30A 1
27
Amplifier.
20A 1
28
Rear driver side door (window).
30A 1
29
Rear passenger side door (window).
30A 1
30
Not used (spare).
15A 1
31
Voice control.
10A 1
32
Display.
Radio frequency receiver.
Radio.
20A 1
33
Active noise control.
CD changer.
291
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Run/start (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker).
30A 1
34
Not used (spare).
5A 1
35
Auto-dimming rear view mirror.
15A 1
36
Heated rear seats.
Continuous control damping suspension module.
Heated steering wheel.
20A 1
37
Not used (spare).
30A
38
1 Micro fuse.
2 Dual micro fuse.
292
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuses

WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling. Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note:
If your vehicle has a battery cover,
after cleaning or replacing the battery, make
sure you reinstall it. Note:
See an authorized dealer for battery
access, testing, or replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the battery. Some engine
computer settings, like the idle trim and fuel
trim strategy, optimize the driveability and performance of the engine. The clock and
radio station presets are also maintained in
memory by power from the low-voltage
battery. These settings are erased when a
technician disconnects and connects the
low-voltage battery.
To restore the settings, do the following:
Note:
Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 363). Reset the power windows
bounce-back feature. See Windows and
Mirrors
(page 92). Reset the radio station
presets. See Audio System (page 363).
307
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Maintenance

Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease spots
are present, we recommend Motorcraft Bug
and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than 179°F (82°C).
• Use a spray with a 40° wide spray angle
pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your vehicle's
surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface. Underbody
Flush the complete underside of your vehicle
frequently. Keep body and door drain holes
free of debris or foreign material.
Under Hood
For removing black rubber marks from under
the hood we recommend Motorcraft Wheel
and Tire Cleaner or Motorcraft Bug and Tar
Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your vehicle
in a shaded area out of direct sunlight.
Always wash your vehicle before applying
wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’ s instructions to
apply and remove the wax. •
Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
316
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Vehicle Care

Driver temperature: Touch up or down to adjust the temperature.
A
AUTO:
Touch the button to switch on automatic operation. Select the desired tem\
perature using the temperature control. The
system adjusts fan speed, air distribution, air conditioning operation, \
and selects outside air or recirculated air to heat or cool the
vehicle in order to maintain the desired temperature.
B
Defrost:
A pop up appears on the screen to display the defrost options.
C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the windshield\
vents, the fan automatically adjusts to the
highest speed and the driver and passenger temperatures are set to HI. Y\
ou can use this setting to defog or clear a thin covering
of ice from the windshield. The heated rear window also automatically tu\
rns on when you select MAX Defrost.
Defrost:
Distributes air through the windshield defroster vents and demister vent\
s.
Heated rear window:
Turns the heated rear window on and off. See Heated Windows and Mirrors (page 141).
Power:
Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from enteri\
ng
the vehicle.
D
DUAL:
This button lights up when the passenger controls are active. To switch the off and link the passenger temperature to the
driver temperature, touch the DUAL button.
E
Note:
the passenger side temperature and the DUAL indication automatically turn on when you or your passenger adjust th\
e
passenger temperature.
Passenger temperature:
Touch up or down to adjust the temperature.
F
Fan speed:
Touch up or down to increase or decrease the volume of air that circulate\
s in your vehicle.
G
Note:
You cannot adjust the fan speed when the system is set to AUTO or MAX A/C.
A/C:
A pop-up appears on the screen to display the air conditioning options.\
H
411
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Supported Media Players, Formats and
Metadata Information...................................409
USB Ports.............................................................409
Environment......................................................15
EPB See: Electric Parking Brake..............................196
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................93
Auto-Dimming Feature........................................95
Auto-Folding Mirrors............................................94
Blind Spot Monitor................................................96
Fold-Away Exterior Mirrors.................................94
Heated Exterior Mirrors.......................................
95
Integrated Blind Spot Mirrors............................95
Lincoln Welcome Mat..........................................95
Memory Mirrors.....................................................95
Power Exterior Mirrors.........................................93
Signal Indicator Mirrors.......................................95
F
Fastening the Seatbelts
................................34
Rear Inflatable Seatbelt.......................................36
Seatbelt Locking Modes.....................................35
Using Seatbelts During Pregnancy..................34 Flat Tire Inflation
See: Tire Sealant and Inflator Kit....................
324
Floor Mats
.......................................................257
Front Parking Aid.........................................206
Obstacle Distance Indicator............................207
Front Passenger Sensing System
..............46
Fuel and Refueling........................................175
Fuel Consumption.........................................183 Calculating Fuel Economy................................183
Filling the Tank.....................................................183
Fuel Filter.......................................................306
Fuel Quality
.....................................................176
Choosing the Right Fuel....................................176
Fuel Freshness Mode.........................................177
Fuel Shutoff...................................................260
Fuses...............................................................276
Fuse Specification Chart............................276 Passenger Compartment Fuse Panel...........287
Power Distribution Box.....................................276
G
Garage Door Opener See: Universal Garage Door Opener.............155
Gauges............................................................100 Left Information Display......................................101
Right Information Display..................................102 General Information on Radio
Frequencies...................................................53
Intelligent Access..................................................53
General Maintenance Information...........479 Multi-point Inspection........................................482
Owner Checks and Services............................
481
Protecting Your Investment..............................479
Why Maintain Your Vehicle?.............................479
Why Maintain Your Vehicle at Your Dealership?......................................................479
Getting Assistance Outside the U.S. and Canada.........................................................272
Getting the Services You Need
................268
Away From Home..............................................268
Global Opening and Closing.......................93 Closing the Windows...........................................93
Opening the Windows.........................................93
H
Hazard Warning Flashers...........................260
Headlamp Adjusting See: Adjusting the Headlamps.......................309
Headlamp Exit Delay.....................................86
Head Restraints
.............................................143
Adjusting the Head Restraint...........................144
Tilting Head Restraints ......................................145
536
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Heated Seats...................................................151
Front Seats.............................................................151
Rear Seats.............................................................152
Heated Steering Wheel................................80
Heated Windows and Mirrors.....................141
Heated Exterior Mirrors......................................141
Heated Rear Window..........................................141
Heated Wiper Park..............................................142
Heating See: Climate Control..........................................138
High Voltage Battery Cut-Off Switch........188
High Voltage Battery....................................187 General Information............................................187
Hints on Controlling the Interior Climate..........................................................140
Cooling the Interior Quickly...............................141
General Hints.......................................................140
Heating the Interior Quickly..............................141
Recommended Settings for Cooling ..............141
Recommended Settings for Heating...............141
Side Window Defogging in Cold Weather..............................................................141
Hints on Driving With Anti-Lock Brakes
...........................................................196
Home Screen................................................384
Hood Lock See: Opening and Closing the Hood............296 Hybrid Vehicle Frequently Asked
Questions......................................................172
Hybrid Vehicle Operation...........................168 Battery:...................................................................169
Braking:..................................................................170
Driving:...................................................................168
Driving to Optimize Fuel Economy.................170
Engine:...................................................................169
EV+ Mode..............................................................170
Starting:..................................................................168
Stopping:...............................................................169
Transmission Operation:....................................169
I
In California (U.S. Only)...............................269
Information Display Control
.........................79
Information Displays.....................................108 General Information............................................108
Information Messages
..................................119
Active Park............................................................120
Adaptive Cruise Control....................................120
Adaptive Headlamps...........................................121
AdvanceTrac ™........................................................121
Airbag.....................................................................122
Alarm......................................................................122
Automatic Engine Shutdown............................122
Battery and Charging System (12 volt)...........123 Battery and Charging System (High
Voltage).............................................................123
Blind Spot Information and Cross Traffic Alert System...............................................................124
Doors and Locks..................................................124
Driver Alert............................................................125
Fuel........................................................................\
.125
Hill Start Assist.....................................................126
Keys and Intelligent Access.............................126
Lane Keeping System.........................................127
Maintenance.........................................................128
MyKey.....................................................................129
Park Aid..................................................................130
Park Brake..............................................................131
Power Steering....................................................132
Pre-Collision Assist.............................................132
Remote Start.........................................................133
Seats.......................................................................133
Starting System ...................................................133
Tire Pressure Monitoring System....................134
Traction Control...................................................134
Transmission.........................................................135
Installing Child Restraints
..............................18
Child Seats...............................................................18
Using Lap and Shoulder Belts............................18
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................24
Using Tether Straps..............................................26
537
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Instrument Cluster........................................100
Instrument Lighting Dimmer........................85
Interior Lamps..................................................90
Front Interior Lamp...............................................90
Rear Interior Lamp.................................................91
Interior Luggage Compartment Release...........................................................72
Interior Mirror...................................................96 Auto-Dimming Mirror...........................................96
Introduction
.........................................................7
J
Jump Starting the Vehicle...........................261 Connecting the Jumper Cables......................
261
Jump Starting......................................................263
Preparing Your Vehicle......................................261
Removing the Jumper Cables.........................263
K
Keyless Entry
....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................70
Keyless Starting
.............................................163
Ignition Modes.....................................................163
Keys and Remote Controls...........................53 L
Lane Keeping System
.................................232
Switching the System On and Off..................233
Lighting Control...............................................84 Headlamp Flasher................................................84
Headlamp High Beam.........................................
84
Lighting..............................................................84
Lincoln Automotive Financial Services......12
Lincoln Protect...............................................477 EXTENDED SERVICE PLANS (CANADA
ONLY)................................................................478
Lincoln Protect (U.S. Only)................................
477
Load Carrying
................................................249
Load Limit.......................................................249 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................253
Vehicle Loading - with and without a Trailer................................................................249
Locking and Unlocking.................................64 Activating Intelligent Access.............................65
Autolock..................................................................67
Battery Saver.........................................................68
Illuminated Entry....................................................67
Illuminated Exit......................................................67
Locking and Unlocking the Doors with the
Key Blade...........................................................66 Luggage Compartment.......................................68
Power Decklid.......................................................68
Power Door Locks................................................64
Remote Control.....................................................64
Smart Unlocks for Intelligent Access
Keys.....................................................................66
Locks..................................................................64
M
Maintenance..................................................296 General Information...........................................296
Media Hub......................................................366
Memory Function..........................................149 Easy Entry and Exit Feature.............................150
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob......
150
Saving a PreSet Position...................................149
Message Center See: Information Displays.................................
108
Mirrors See: Heated Windows and Mirrors..................
141
See: Windows and Mirrors.................................92
Mobile Communications Equipment
...........14
Moonroof...........................................................97 Bounce-Back..........................................................98
Opening and Closing the Moonroof................98
Motorcraft Parts
............................................355
538
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index