Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
TOWING POINTS
Due to local market requirements in some
countries, some vehicles may be equipped
with a recovery hook.
Recovery Hook Location
If your vehicle is equipped with a screw-in
recovery hook, it is located with the spare
tire kit.
Installing the Recovery Hook
There is an installation point for the recovery
hook located behind the fascia.
Note:
The screw-in recovery hook has a
left-hand thread. Turn it counterclockwise to
install it. Make sure that the recovery hook
is fully tightened. Remove the recovery hook cover by prying
it off at the notch with a screwdriver or similar
object.
Note:
Use a soft cloth to cover the prying
tool. This helps prevent scratch marks to the
vehicle's paint.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT.
Lincoln Protect (U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Lincoln Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Extended
Service Plan. With Lincoln Protect you
minimize your risk for unexpected repair bills
and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four core Lincoln Protect plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.2.
ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plans are honored
by all authorized Lincoln dealers in the U.S.,
Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for the
day. Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
477
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Lincoln Protect
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect also offers a Premium
Maintenance Plan that covers all scheduled
maintenance, and selected wear items. The
coverage is prepaid, so you never have to
worry about the cost of your vehicle
’s
maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers and struts.
• Engine cooling hoses, clamps and
o-rings.
• Engine belts.
• Diesel exhaust fluid replenishment. Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Lincoln Protect has to
offer while paying over time. You are
pre-approved with no credit check or
hassles. To learn more, call our Lincoln
Protect Extended Service Plan specialists at
800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
EXTENDED SERVICE PLANS (CANADA
ONLY)
You can get more protection for your vehicle
by purchasing a Lincoln Extended Service
Plan. Lincoln Extended Service Plan is the
only service contract backed by Lincoln
Motor Company of Canada, Limited.
Depending on the plan you purchase, Lincoln
Extended Service Plan provides benefits
such as: •
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
There are several Lincoln Extended Service
Plans available in various time, distance and
deductible combinations. Each plan is
tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Lincoln Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Lincoln Motor Company dealers.
Note: Repairs performed outside of Canada,
the United States and Mexico are not eligible
for Lincoln Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.Lincoln.ca to find the
Lincoln Extended Service Plan that is right
for you.
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SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician. Towing a trailer or using a car-top carrier
Change engine oil and filter every 12 months or 10000 miles (16000 km)\
. The oil monitoring system displays
a message in the information display. Perform services listed in the Normal Scheduled Maintenance chart.
As required
Inspect U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Every 30000 miles (48000
km)
Change automatic transmission fluid.
Replace spark plugs.
Every 60000 miles (96000
km)
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Stability Control............................................203
Principle of Operation.......................................203
Starting a Gasoline Engine.........................164 Automatic Shutdown..........................................165
Fast Restart...........................................................165
Guarding Against Exhaust Fumes..................166
Important Ventilating Information...................166
Switching Off Your Vehicle When It Is
Moving...............................................................166
Switching Off Your Vehicle When It Is Stationary..........................................................165
Starting and Stopping the Engine.............163 General Information............................................163
Steering ...........................................................243
Electric Power Steering....................................243
Steering Wheel................................................77
Storage Compartments...............................162
Sunroof See: Moonroof.......................................................97
Sun Shades
......................................................97
Sun Visors.........................................................97
Illuminated Vanity Mirror.....................................97
Supplementary Restraints System
.............43
Principle of Operation..........................................43
Symbols Glossary
..............................................7
SYNC™ 3..........................................................367 General Information...........................................367
SYNC™ 3 Troubleshooting
..........................458 T
Technical Specifications
See: Capacities and Specifications...............354
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................270
Tire Care..........................................................331 Glossary of Tire Terminology...........................333
Information About Uniform Tire Quality
Grading..............................................................331
Information Contained on the Tire Sidewall............................................................334
Temperature A B C.............................................332
Traction AA A B C...............................................332
Treadwear............................................................332
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................
324
Tire Pressure Monitoring System
.............347
Changing Tires with a Tire Pressure
Monitoring System.........................................348
Understanding Your Tire Pressure Monitoring System .............................................................349
Tire Repair Kit See: Tire Sealant and Inflator Kit....................
324
Tire Sealant and Inflator Kit.......................324 First Stage: Reinflating the Tire with Sealing
Compound and Air........................................326
General Information...........................................324 Second Stage: Checking Tire Pressure.......329
Tips for Use of the Kit........................................325
What to do after the Tire has been
Sealed...............................................................329
What to do when a Tire Is Punctured...........326
Tires See: Wheels and Tires......................................324
Towing a Trailer
.............................................254
Towing Points................................................267 Installing the Recovery Hook..........................267
Recovery Hook Location..................................267
Towing the Vehicle on Four Wheels
.......254
Emergency Towing............................................254
Recreational Towing..........................................254
Towing.............................................................254
Traction Control.............................................201 Principle of Operation........................................201
Transmission Code Designation
...............357
Transmission...................................................190
Transmission See: Transmission...............................................190
Transporting the Vehicle............................266
Type Approvals
.............................................528
RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................528
541
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index