Take all remote controls to an authorized
dealer if there is any potential alarm problem
with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is not
a key in your vehicle. Electronically lock your
vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
•
Unlock the doors or luggage
compartment with the remote control or
keyless entry keypad.
• Switch your vehicle on or start your
vehicle.
• Use a key in the driver door to unlock
your vehicle, then switch your vehicle on
within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
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Stop Safely
Lights if your vehicle has an
electrical component fault or failure
that will cause your vehicle to
shutdown or enter into a limited operating
mode. You may also see a message.
Trunk Ajar Lights when the ignition is on and
the trunk is not completely closed.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door and
you have left the key in the ignition. Keyless Warning Alert (If Equipped)
Sounds the horn twice when you exit your
vehicle with the intelligent access key, after
the last door is closed and your keyless
vehicle is in RUN, indicating your vehicle is
still on.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking brake
on and drive your vehicle. If the warning
chime remains on after you have released
the parking brake, have the system checked
by an authorized dealer immediately.
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Action
Message
Displays when the door switches have been disabled.
Switches Inhibited Security Mode
Displays when there is a system malfunction with the child locks. Contac\
t your authorized dealeras soon as possible.
Child Lock Malfunction Service Required
Displays the factory keypad code after the keypad has been reset. See Keyless Entry (page
70).
Factory Keypad Code {X X X X X}
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest soon.
Driver Alert Warning Rest Suggested
Fuel Action
Message
Displayed as an early reminder of a low fuel condition.
Fuel Level Low
Displayed when the fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
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GENERAL INFORMATION
WARNINGS
Extended idling at high engine speeds
can produce very high temperatures
in the engine and exhaust system, creating
the risk of fire or other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, creating
the risk of fire. Do not start the vehicle in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always open
the garage door before you start the vehicle. If you smell exhaust fumes inside your
vehicle, have your vehicle checked by
an authorized dealer immediately. Do not
drive your vehicle if you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi (8 km)
after you reconnect it. This is because the
engine management system must realign
itself with the engine. You can disregard any
unusual driving characteristics during this
period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start your vehicle, avoid pressing
the accelerator pedal until the ready to drive
indicator illuminates. Only use the
accelerator pedal when you have difficulty
starting your vehicle.
KEYLESS STARTING
Note:
The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones. Note:
A valid key must be located inside
your vehicle to switch the ignition on and
start the vehicle.
Ignition Modes 163
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The keyless starting system has three
modes:
•
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode,
or when the vehicle is running but is
not moving.
• On:
All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
• Start:
Starts the vehicle. The engine may
not start when the vehicle starts.
• Press the brake pedal, and then press
the button until the vehicle starts. An
indicator light on the button
illuminates when the ignition is on
and when the vehicle starts. STARTING A GASOLINE ENGINE
When the engine starts for the first time on
your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down automatically,
have your vehicle checked by an authorized
dealer.
Note:
You can crank the engine for a total
of 60 seconds without the engine starting
before the starting system temporarily
disables. The 60 seconds does not have to
be all at once. For example, if you crank the
engine three times for 20 seconds each time,
without the engine starting, you reached the
60-second time limit. A message appears
in the information display alerting you that
you exceeded the cranking time. You
cannot attempt to start the engine for at
least 15 minutes. After 15 minutes, you are
limited to a 15-second engine cranking time.
You need to wait 60 minutes before you can
crank the engine for 60 seconds again. Before starting your vehicle, check the
following:
•
Make sure all occupants have fastened
their seatbelts.
• Make sure the headlamps and electrical
accessories are off.
• Make sure the parking brake is on.
• Put the transmission in
P.
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the button.
Note: The green ready indicator illuminates
letting you know that your vehicle is ready
for driving. Since your vehicle is equipped
with a silent key start, the engine may not
start when your vehicle starts.
See Hybrid
Vehicle Operation (page 168).
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start your vehicle, do the
following:
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Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact an
authorized dealer to prevent any engine
damage.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functional
and the fuel fresh.
If you mainly use your vehicle in electric
power mode without refueling, the gasoline
in the fuel tank may become stale due to
aging. Stale gasoline can damage the
engine and fuel system.
Your vehicle automatically switches to fuel
freshness mode if you do not refuel your
vehicle with fresh fuel within an 18-month
period. Fuel freshness mode protects your
vehicle from potential engine and fuel system
damage caused by using stale fuel.
Note: If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately 1.2 gal (4.5 L) of
fuel remains in the fuel tank. During fuel freshness mode:
•
The information display will indicate fuel
freshness mode is active.
• The vehicle will only run in hybrid mode.
EV Now mode will not be available.
• Most of the plug-in power will be stored
until fuel freshness mode is completed.
Note: EV Now mode resumes when less than
1.2 gal (4.5 L) of fuel remains in the fuel tank.
Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.
If you have run out of fuel: •
To start the vehicle with a keyless
ignition, just start the engine. Crank time
will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the vehicle. If the
vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters) may
be required.
• The service engine soon indicator may
come on.
Refilling With a Portable Fuel Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket funnels
into the capless fuel system. This could
damage the fuel system and its seal, and
may cause fuel to run onto the ground
instead of filling the tank, which could result
in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel system
and its seal and cause injury to you or others. 177
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TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow. TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies, car-hauling
trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the powertrain/transmission
configuration) under the following conditions:
•
The vehicle is facing forward so that it is
towed in a forward direction.
• Place the transmission in position N. If
you cannot move the transmission into
N
, you must override it and enable stay
in neutral mode. Failing to do so may
result in damage to the transmission. See
Transmission
(page 190). •
Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 138).
Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
Your vehicle can be towed with all four
wheels on the ground using the Neutral Tow
feature, or with all four wheels off the ground
using a vehicle transport trailer. If you are
using a vehicle transport trailer, follow the
instruction specified by the equipment
provider. Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Place the vehicle in Neutral Tow mode
by doing the following:
•Put the ignition in accessory mode
(ignition on, engine off ). See Keyless
Starting
(page 163).
• Select the neutral tow option in the
information display.
• When prompted by the information
display, press the brake pedal and
select Neutral on the transmission.
Make sure the parking brake is off. If
done successfully, a confirmation
message appears in the display.
• Shut the ignition off.
See Keyless
Starting (page 163). If the process is
completed successfully, the N on the
transmission slowly blinks and a
confirmation message appears in the
display.
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A
A/C
See: Climate Control..........................................138
About This Manual............................................7
ABS See: Brakes...........................................................195
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................196
Accessories....................................................475 Exterior Style........................................................475
Interior Style.........................................................475
Lifestyle.................................................................475
Peace of Mind......................................................475
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control.............222
Active Park Assist........................................209 Deactivating the Active Park Assist
Feature..............................................................215
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................209
Troubleshooting the System............................215
Adaptive Headlamps
.....................................88
Adjusting the Headlamps..........................309
Horizontal Aim Adjustment...............................310 Vertical Aim Adjustment...................................309
Adjusting the Steering Wheel......................77 Power Tilt and Telescope Steering
Column................................................................77
AFS See: Adaptive Headlamps..................................88
Airbag Disposal...............................................52
Air Conditioning See: Climate Control..........................................138
Air Filter See: Changing the Engine Air Filter...............313
Alarm See: Anti-Theft Alarm...........................................75
Ambient Lighting
..............................................91
Anti-Theft Alarm..............................................75
Arming the Alarm..................................................76
Disarming the Alarm.............................................76
Appendices...................................................509
Apps
.................................................................438
........................................................................\
.........438
SiriusXM Traffic and Travel Link......................440
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107
Audio Control
...................................................78
Seek, Next or Previous........................................78 Audio System................................................363
General Information...........................................363
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................364
Auto Hold........................................................199 Using Auto Hold.................................................200
Autolamps
.........................................................84
Windshield Wiper Activated Headlamps........85
Automatic Climate Control..........................138 Automatic Fan Settings.....................................140
Automatic High Beam Control.....................87 Activating the System..........................................88
Manually Overriding the System......................88
Automatic Transmission
..............................190
Brake-Shift Interlock Override.........................193
If Your Vehicle Gets Stuck In Mud or Snow..................................................................194
Push Button Shift Transmission.......................
190
Automatic Transmission Fluid Check...........................................................305
Autowipers........................................................81
Auxiliary Power Points.................................160 110 Volt AC Power Point....................................160
12 Volt DC Power Point......................................160
Locations...............................................................160
533
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index