2017 LINCOLN MKZ HYBRID engine

Specifications
Materials
Specification
Name
WSS-M2C947-A
Motor oil (U.S.):
Motorcraft® SAE 0W-20 Synthetic Blend Motor Oil
XO-0W20-QSP
WSS-M2C945-A
Motor oil (Canada):
Motorcraft® SAE 5W-20 Super Premium Motor Oil
CXO-5W20-LSP12
WSS-M97B44-D2
Engine coolant (U.S.):
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
WSS-M97B44-D2
Engine coolant (Canada):
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
WSS-M97B44-D2
Inverter system controller coolant (U.S.)
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
WSS-M97B44-D2
Inverter system controller coolant (Canada)
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
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Specification
Name
WSS-M2C31-B2
A/C refrigerant compressor oil:
Motorcraft® R-1234yf Refrigerant POE Oil
YN-34
ESB-M1C93-B
Multi-purpose grease:
Motorcraft® Multi-Purpose Grease Spray
XL-5-A
--
Lock cylinders (U.S.):
Penetrating and Lock Lubricant
XL-1
--
Lock cylinders (Canada):
Penetrating Fluid
CXC-51-A
If you use oil and fluids that do not meet the
defined specification and viscosity grade,
this may lead to:
• Component damage which is not
covered by the vehicle warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance. •
Reduced fuel economy.
• Degraded brake performance.
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not available,
use motor oils of the recommended viscosity
grade that meet API SN requirements and
display the API Certification Mark for gasoline
engines. Do not use oil labeled with API SN
service category unless the label also
displays the API certification mark.
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An oil that displays this symbol conforms to
current engine, emission system and fuel
economy performance standards of the
International Lubricants Specification
Advisory Committee (ILSAC).
Do not use supplemental engine oil additives
because they are unnecessary and could
lead to engine damage that may not be
covered by your vehicle warranty. Note:
Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other materials
may result in brake system damage and
possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The use
of any other fluid may cause transmission
damage.
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Description
Item
Callout
This indicates which mode is active within the vehicle system.
Power Flow
A
Action and Description
Menu Item
The electric motor and gasoline engine are
powering the vehicle.
Status: Hybrid Drive
The hybrid system is storing power in the
high-voltage battery.
Status: Charging HV Battery
The vehicle is either at rest, or sharing very
little power between the electric system parts.
Status: Idle
The vehicle is driving in electric mode (the
power is coming from the electric motor). The
gasoline engine is off in this mode.
Status: Electric Drive
Shows the direction of power flow between the wheels and the electric mo\
tor.
Motor-to-Wheel Flow
B
Represents the hybrid electric motor. The higher the motor power is, the larger the
circle around this node. Any time the vehicle is ready to be driven, the motor node
illuminates.
Electric Motor
C
Shows the direction of power flow between the high-voltage battery and t\
he electric
motor. Flow toward the motor indicates the battery is providing power to acce\
lerate
the vehicle (discharging the battery). Flow toward the battery indicat\
es the electric
motor is providing power to the battery (charging the battery).
1
Battery-to-Motor
Flow
D
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Description
Item
Callout
Includes all power usage from the low voltage accessories such as the cl\
imate control
fan, headlights and heated seats. The higher the power usage is from the\
se
accessories, the larger the circle around the node. This node illuminates anytime the
vehicle is on since there is always some low level power in use.
2
Other
E
Includes the power usage from the high-voltage climate control component\
s such
as the electric A/C compressor and the electric heater (Energi only). \
The higher the
power usage is from these components, the larger the circle around this \
node.
2,3
Climate
F
Represents your high-voltage battery. A circle illuminates around the node when the
high-voltage battery is receiving power from regenerative braking or eng\
ine charging.
The higher the power going into the high-voltage battery, the larger the circle around
this node.
Battery
G
Represents the fuel tank in the vehicle.
Fuel
H
Shows flow from the fuel tank to the engine when the engine is on and us\
ing fuel
(there are some cases where the engine is on, but not using any fuel).\
When the
engine is on, but not using fuel, the engine node is active, but the fuel flow path is
off. An example of this is when your foot is off the accelerator pedal and \
the vehicle
is traveling at a high speed.
Fuel-to-Engine Flow
I
Provides you with the reason(s) the gasoline engine is on. When the ga\
soline engine
is off, this display does not appear. Engine On due to reasons displayed by the system
are in a chart following this list.
Engine On due to:
J
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Description
Item
Callout
Shows the direction of power flow between the engine and the electric mo\
tor. The
direction indicates if the engine is providing power to the high-voltage\
electrical
system, or if the high-voltage electrical system is providing power to c\
ontrol or start
the engine.
Motor-to-Engine Flow
K
Represents the gasoline engine. It illuminates only when the gasoline engine is on.
The higher the engine power is, the larger the circle around this node.
Engine
L
Shows the direction of the power flow between the engine and the wheels.\
Engine-to-Wheels Flow
M
Represents the power going to the wheels. The higher the wheel power is, \
the larger
the circle around this node. When the engine is off, drive power displays in blue.
When the engine is on, drive power displays in grey.
Drive
N
1 The battery-to-motor flow includes battery
power the vehicle is using for acceleration.
It does not include energy the vehicle is
using for accessories (such as air
conditioning, headlights and radio). This
screen displays accessories and climate
usage separately. 2
Accessories indicates electrical power
demands from your vehicle ’s accessory
systems. Accessories use power but do not
contribute to making the vehicle move. The
power flow displays power usage from the
climate control system and other accessories
separately. 3
The climate control system may determine
A/C is necessary even when you turn it off.
In this case, you may see some climate
power when the A/C is off.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Engine On due to
The engine is on because of the heater setting. Reduce or turn off the heater setting to
return to electric mode.
Heater Setting
The engine is on because the vehicle speed exceeds the level for electric mode operation.
Reduce the speed to return to electric mode.
High Speed
The engine is on when applying pressure to the accelerator pedal or swit\
ching on the
speed control. Reduce pressure on the accelerator pedal or switch off the speed control
to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear. Shift out of neutral gear to return
to electric mode.
Neutral Gear
The engine is on because the vehicle is in low gear. Shift out of low gear to return to
electric mode.
Low Gear
The engine is on to charge the high-voltage battery. The vehicle returns to electric mode
once the battery is charged.
Battery Charging
The engine is on to optimize vehicle operation. The vehicle returns to e\
lectric mode
when possible.
Normal Operation
The engine is on to provide increased powertrain braking. This can occur\
when you turn
on the grade assist feature, when speed control is on or when driving with your foot off
the accelerator pedal. Turning off grade assist or speed control may allow the vehicle to
return to electric mode.
Engine Braking Active
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Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio adjustments.
The audio control settings on your cell
phone may be affecting SYNC 3
performance.
There is background noise
during a phone call.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Make sure that the microphone for SYNC 3 is not set to off. Look for
the microphone icon on the phone screen.
To restart your system, shut down the engine, open and close the
door, and then lock the door and wait for 2-3 minutes. Make sure that
your SYNC 3 screen is black and the lighted USB port is off.
The system may need to be restarted.
During a call, I cannot hear
the other person and they
cannot hear me.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
SYNC 3 is not able to
download my phonebook. Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3