ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140.
271
MKX (CD9) Canada/United States of America, enUSA, First Printing Roadside Emergencies
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase the
risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets Ford
specifications. See Capacities and
Specifications (page 379).
State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle ’s
paint finish, wiper blades or washer system. FUEL FILTER
Your vehicle is equipped with a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide correct ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and damage
to the vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling. Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note:
If your vehicle has a battery cover,
after cleaning or replacing the battery, make
sure you reinstall it.
322
MKX (CD9) Canada/United States of America, enUSA, First Printing Maintenance
Note:
See an authorized dealer for battery
access, testing, or replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the battery. Some engine
computer settings, like the idle trim and fuel
trim strategy, optimize the driveability and performance of the engine. The clock and
radio station presets are also maintained in
memory by power from the low-voltage
battery. These settings are erased when a
technician disconnects and connects the
low-voltage battery.
To restore the settings, do the following:
Note:
Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 399). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 100).
Reset the radio station
presets. See Audio System (page 399). 6. Allow the engine to idle for at least one
minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: Certain features may not operate if
the battery monitor system is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the battery
cables to maintain battery charge for quick
starting.
323
MKX (CD9) Canada/United States of America, enUSA, First Printing Maintenance
MOTORCRAFT PARTS - 2.7L ECOBOOST™
2.7L EcoBoost
Component
FA-1912
Air filter element
FL-2062
Oil filter
BXT-94RH7-730
Battery (without start/stop)
BAGM-94RH7-800
Battery (with start/stop)
SP-542
Spark plugs
FG-1083
Fuel filter
FP-71
Cabin air filter
WW-2350 (driver side)
Windshield wiper blade
WW-1750 (passenger side)WW-1106 (rear window)
We recommend Motorcraft® replacement parts available at an authorized \
dealer or at fordparts.com for scheduled maintenance. These parts
meet or exceed specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and
durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 510).
381
MKX (CD9) Canada/United States of America, enUSA, First Printing Capacities and Specifications
MOTORCRAFT PARTS - 3.7L
3.7L V6 TiVCT
Component
FA-1912
Air filter element
FL-500-S
Oil filter
BAGM-94RH7-800
Battery
SP-520
Spark plugs
FP-71
Cabin air filter
WW-2350 (driver side)
Windshield wiper blade
WW-1750 (passenger side)WW-1106 (rear window)
We recommend Motorcraft® replacement parts available at your Ford deal\
er or at fordparts.com for scheduled maintenance. These parts
meet or exceed Ford Motor Company’ s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance,
emissions and durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 510).
382
MKX (CD9) Canada/United States of America, enUSA, First Printing Capacities and Specifications
Pairing Your Cell Phone for the First
Time..................................................................450
Phone Menu.........................................................451
Receiving Calls....................................................455
Smartphone Connectivity.................................457
Text Messaging...................................................456
Post-Crash Alert System.............................275
Power Door Locks See: Locking and Unlocking..............................68
Power Liftgate..................................................74 Hands-Free Feature.............................................77
Obstacle Detection...............................................77
Opening and Closing the Liftgate....................75
Setting the Liftgate Open Height......................76
Stopping the Liftgate Movement......................76
Power Seats....................................................149 Multi-Contour Front Seats With Active Motion
........................................................................\
......151
Power Lumbar.......................................................151
Power Windows.............................................100 Accessory Delay...................................................101
Bounce-Back........................................................100
One-Touch Down................................................100
One-Touch Up......................................................100
Window Lock.........................................................101
Pre-Collision Assist
......................................247
Using the Pre-Collision Assist System..........248
Protecting the Environment..........................16 R
Rear Parking Aid...........................................207
Obstacle Distance Indicator............................207
Rear Seat Armrest.........................................157
Rear Seats
.......................................................154
Adjusting the Rear Seats...................................154
Rear Under Floor Storage
..........................254
Cargo Management System............................254
In-floor storage - second row..........................254
Rear View Camera........................................218 Camera Guidelines.............................................219
Manual Zoom......................................................220
Obstacle Distance Indicator............................220
Rear Camera Delay.............................................221
Using the Rear View Camera System............218
Rear View Camera See: Rear View Camera.....................................218
Rear Window Wiper and Washers
.............90
Rear Window Washer..........................................90
Rear Window Wiper.............................................90
Recommended Towing Weights..............262
Reduced Engine Performance..................268
Refueling..........................................................176 System Warnings.................................................178
Remote Control
...............................................57
Car Finder...............................................................58
Intelligent Access Key..........................................57 Memory Feature...................................................60
Remote Start..........................................................58
Replacing the Battery...........................................57
Sounding a Panic Alarm......................................58
Remote Start
...................................................145
Automatic Settings..............................................145
Repairing Minor Paint Damage
.................337
Replacement Parts Recommendation........13 Collision Repairs.....................................................13
Scheduled Maintenance and Mechanical
Repairs.................................................................13
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................60
Reporting Safety Defects (Canada Only)..............................................................285
Reporting Safety Defects (U.S. Only)......284
Roadside Assistance
....................................271
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................272
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................
272
Vehicles Sold in Canada: Using Roadside Assistance........................................................272
Vehicles Sold in the United States: Getting Roadside Assistance......................................
271
Vehicles Sold in the United States: Using Roadside Assistance......................................
271
580
MKX (CD9) Canada/United States of America, enUSA, First Printing Index