
preset your preferences for these systems
within the information display. Lincoln Drive
Control will respond to your preferences
based on what gear position you select. This
provides a single location to control multiple
systems performance settings.
Lincoln Drive Control consists of the
following systems:
•
Continuously controlled damping
dynamically adjusts the shock absorbers
stiffness in real time to match the road
surface and driver inputs. This system
continuously monitors your vehicle ’s
motion (roll, pitch, bounce), suspension
position, load, speed, road conditions,
and steering to adjust the suspension
damping for optimal vehicle control.
• Electronically power-assisted steering
adjusts steering effort and feel based on
your vehicle speed and your inputs.
• Adaptive steering optimizes your
vehicle's steering response based on
your steering wheel input, changes in
vehicle speed and other conditions. •
Active noise control utilizes your vehicle
electronics to enhance the acoustic
experience.
• Electronic stability control and traction
control maintain your vehicle control in
adverse conditions or high performance
driving.
• Electronic throttle control enhances the
powertrain response to your inputs.
Using Lincoln Drive Control
You can configure which of the Drive Control
modes are active when your vehicle is in
drive (D) or in Sport (S). The configuration
remains active until modified from the main
menu on the information display. These systems have a range of modes which
you can choose from in order to customize
your ideal driving experience:
•
Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the composure
demanded from a luxury vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens, with
an emphasis on handling and control.
The engine responds more directly to
your inputs and takes on a more powerful
tone. Sport mode is ideal for use during
more spirited driving.
You can change your vehicle ’s Drive Control
settings from the main menu on the
information display. See General
Information (page 114).
252
MKX (CD9) Canada/United States of America, enUSA, First Printing Driving Aids

Replace the rear axle lubricant anytime you
submerge the rear axle in water. Water may
contaminate the rear axle lubricant, which is
not a normal maintenance inspection item
unless there is a possibility of a leak or other
axle repair is required.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
You can flat-tow (all wheels on the ground,
regardless of the powertrain/transmission
configuration) your disabled vehicle (without
access to wheel dollies, car-hauling trailer,
or flatbed transport vehicle) under the
following conditions:
•
Your vehicle is facing forward so you tow
it in a forward direction.
• You place the transmission in position N.
If you cannot place the transmission in
position
N, you may need to override it.
See Transmission (page 183). •
Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 141).
Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
You can tow your vehicle with all four wheels
on the ground using the Neutral Tow feature,
or with all four wheels off the ground using
a vehicle transport trailer. If you are using a
vehicle transport trailer, follow the instruction
specified by the equipment provider. Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
Enter Neutral Tow mode by doing the
following:
1. Put the ignition in accessory mode by pressing the engine START button
without pressing the brake pedal.
2. Select
Neutral Tow under the Vehicle
Settings menu in the information display.
See
General Information (page 114).
3. Press and hold the OK button to start the
neutral tow process.
4. Press the brake pedal and select
N on
the push-button transmission.
5. Turn the ignition off by pressing the engine START button without pressing
the brake pedal.
266
MKX (CD9) Canada/United States of America, enUSA, First Printing Towing

Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
281
MKX (CD9) Canada/United States of America, enUSA, First Printing Customer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to park
(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Inside the vehicle, pull the hood release
handle located under the left-hand side
of the instrument panel.
2. Slightly lift the hood.
306
MKX (CD9) Canada/United States of America, enUSA, First Printing MaintenanceE142457

GENERAL INFORMATION
Your dealer has many quality products
available to clean your vehicle and protect
its finishes.
CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality: Specification
Name
Motorcraft® Bug and Tar Remover ZC-42 (U.S. & Canada)
Motorcraft® Custom Bright Metal Cleaner ZC-15 (U.S. & Canada) ESR-M14P4-A
Motorcraft® Detail Wash ZC-3-A (U.S. & Canada)
Motorcraft® Engine Shampoo and Degreaser ZC-20 (U.S.)
Motorcraft® Engine Shampoo CXC-66-A (Canada)
Motorcraft® Leather and Vinyl Cleaner ZC-56 (U.S. & Canada)
Motorcraft® Multi-Purpose Cleaner CXC-101 (Canada)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with Bitterant ZC-32-B2 (U.S.)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with Bitterant CXC-37-A/B/D/F (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner ZC-54 (U.S. & Canada)
Motorcraft® Spot and Stain Remover ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner ZC-23 (U.S.)
331
MKX (CD9) Canada/United States of America, enUSA, First Printing Vehicle Care

GENERAL INFORMATION
Notice to utility vehicle and truck
owners
WARNINGS
Utility vehicles have a significantly
higher rollover rate than other types of
vehicles. To reduce the risk of serious injury
or death from a rollover or other crash you
must avoid sharp turns and abrupt
maneuvers, drive at safe speeds for the
conditions, keep tires properly inflated, never
overload or improperly load your vehicle,
and make sure every passenger is properly
restrained. In a rollover crash, an unbelted person
is significantly more likely to die than
a person wearing a seat belt. All occupants
must wear seat belts, and children and
infants must use appropriate restraints to
minimize the risk of injury or ejection. Utility vehicles and trucks handle differently
than passenger cars in the various driving
conditions that are encountered on streets,
highways and off-road. Utility vehicles and
trucks are not designed for cornering at
speeds as high as passenger cars any more
than low-slung sports cars are designed to
perform satisfactorily under off-road
conditions.
Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to reduce
the risk of an accident or serious injury.All-wheel drive system (if equipped) WARNING
Do not become overconfident in the
ability of all-wheel-drive vehicles.
Although an all-wheel-drive vehicle may
accelerate better than a two-wheel drive
vehicle in low traction situations, it will not
stop any faster than two-wheel drive
vehicles. Always drive at a safe speed. A vehicle equipped with all-wheel drive has
the ability to use all four wheels to power
itself. This increases traction which may
enable you to safely drive over terrain and
road conditions that a conventional
two-wheel drive vehicle cannot.
For all-wheel-drive vehicles, a spare tire of
a different size other than the tire provided
should never be used. A dissimilar spare tire
size (other than the spare tire provided) or
major dissimilar tire sized between the front
and rear axles could cause the
all-wheel-drive system to stop functioning
and default to front-wheel drive.
341
MKX (CD9) Canada/United States of America, enUSA, First Printing Wheels and TiresE145298

Air compressor (inside).
A
Selector switch.
B
On and off button.
C Air pressure gauge.
D
Sealant bottle and canister.
E
Dual purpose hose: air and repair.
F
Tire valve connector.
G
Accessory power plug.
H
Casing/housing.
I
Bike/raft/sports ball adapters.
J
General Information WARNING
Failure to follow these guidelines could
result in an increased risk of loss of
vehicle control, injury or death. Note:
Do not use the kit if you have severely
damaged a tire. Only seal punctures located
within the tire tread with the kit.
Do not attempt to repair punctures larger
than ¼ inch (6 millimeters) or damage to the
tire's sidewall. The tire may not completely
seal. Loss of air pressure may adversely affect tire
performance. For this reason:
Note:
Do not drive the vehicle above 50 mph
(80 km/h).
Note: Do not drive further than
120 mi
(200 km). Drive only to the closest authorized
Ford dealer or tire repair shop to have your
tire inspected.
• Drive carefully and avoid abrupt steering
maneuvers.
• Periodically monitor tire inflation pressure
in the affected tire; if the tire is losing
pressure, have the vehicle towed.
• Read the information in the Tips for Use
of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
• Read all instructions and cautions fully.
• Before operating the kit, make sure your
vehicle is safely off the road and away
from moving traffic. Switch on the hazard
lights.
344
MKX (CD9) Canada/United States of America, enUSA, First Printing Wheels and TiresE175977

Information on P Type Tires
P215/65R15 95H is an example of a tire
size, load index and speed rating. The
definitions of these items are listed
below. (Note that the tire size, load index
and speed rating for your vehicle may
be different from this example.) A. P: Indicates a tire, designated by the
Tire and Rim Association, that may be
used for service on cars, sport utility
vehicles, minivans and light trucks.
Note:
If your tire size does not begin with a
letter this may mean it is designated by
either the European Tire and Rim
Technical Organization or the Japan Tire
Manufacturing Association.
B.
215: Indicates the nominal width of
the tire in millimeters from sidewall edge
to sidewall edge. In general, the larger
the number, the wider the tire.
C.
65: Indicates the aspect ratio which
gives the tire's ratio of height to width.
D.
R: Indicates a radial type tire.
E.
15: Indicates the wheel or rim
diameter in inches. If you change your
wheel size, you will have to purchase
new tires to match the new wheel
diameter. F.
95: Indicates the tire's load index. It
is an index that relates to how much
weight a tire can carry. You may find this
information in your owner’ s manual. If
not, contact a local tire dealer.
Note: You may not find this information
on all tires because it is not required by
federal law.
G.
H: Indicates the tire's speed rating.
The speed rating denotes the speed at
which a tire is designed to be driven for
extended periods of time under a
standard condition of load and inflation
pressure. The tires on your vehicle may
operate at different conditions for load
and inflation pressure. These speed
ratings may need to be adjusted for the
difference in conditions. The ratings
range from
81 mph (130 km/h) to
186 mph (299 km/h). These ratings are
listed in the following chart.
Note: You may not find this information
on all tires because it is not required by
federal law.
355
MKX (CD9) Canada/United States of America, enUSA, First Printing Wheels and TiresH
I
J
KL
M
A
B
CDEFG
E142543