General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holdi\
ng the Radio
Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then
resume using the SYNC 3 system.
503
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3
Your vehicle is equipped with the Intelligent
Oil-Life Monitor system, which displays a
message in the information display at the
proper oil change interval. This interval may
be up to one year or 10000 miles (16000
kilometers).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the message appearing. Make
sure you reset the Intelligent Oil-Life Monitor
after each oil change. See Oil Change
Indicator Reset (page 313).
If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or 5000
miles (8000 kilometers) from your last oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
511
MKX (CD9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Multi-Point inspection
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
you use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning your
vehicle and reduces environmental waste at
the same time.This means you do not have to remember to
change the oil on a mileage-based schedule.
Your vehicle lets you know when an oil
change is due by displaying a message in
the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of use.
514
MKX (CD9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Normal Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with a dips\
tick). Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s. See Engine Oil Check (page 312).
516
MKX (CD9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician. Perform the services shown in the following
tables when specified or within 3000 miles
(4800 kilometers) of a message appearing
in the information display prompting you to
changing your engine oil.
•
Example 1
: The message comes on at
28751 miles (46270 kilometers). Perform
the 30000-mile (48000 kilometer)
automatic transmission fluid replacement.
• Example 2
: The message has not come
on, but the odometer reads 30000 miles
(48000 kilometers) (for example, the
Intelligent Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter replacement.
518
MKX (CD9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by information display and per\
form services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect U-joints (AWD only).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Extensive idling or low-speed driving for long distances, as in heavy co\
mmercial use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by information display and per\
form services listed in the Normal
Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
519
MKX (CD9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
shall mean Geomarketing applications,
GIS applications, mobile business asset
management applications, call center
applications, telematics applications,
public organization Internet applications
or for providing geocoding services.
V. Europe Territory A. Use of Certain Traffic Codes in Europe 1. General Restrictions Applicable to
Traffic Codes. Client acknowledges and
agrees that in certain countries of the
Europe Territory, Client will need to
obtain rights directly from third party
RDS-TMC code providers to receive and
use the Traffic Codes in the Data and to
deliver to End-Users Transactions in any
way derived from or based on such
Traffic Codes. For such countries, HERE
shall deliver the Data incorporating
Traffic Codes to Client only after
receiving certification from Client of its
having obtained such rights. 2. Display of Third Party Rights Legends
for Belgium. Client shall, for each Trans-
action that uses Traffic Codes for
Belgium, provide the following notice to
the End-User: “Traffic Codes for Belgium
are provided by the Ministerie van de
Vlaamse Gemeenschap and the
Ministèrie de l’Equipement et des
Transports.
”
B. Paper Maps. With respect to any license
granted to Client relating to making,
selling or distributing paper maps (i.e., a
map fixed on a paper or paper-like
medium): (a) such license with respect to
Data for the Territory of Great Britain is
conditioned on Client’ s entering into and
complying with a separate written agree-
ment with the Ordnance Survey (“ OS”) to
create and sell paper maps, Client’ s
paying to the OS any and all applicable
paper map royalties, and Client’ s
complying with the OS copyright notice
requirements; (b) such license for selling
or otherwise distributing for charge with
respect to Data for the Territory of Czech
Republic is conditioned on Client’ s
obtaining prior written consent from Kartografie a.s.; (c) such license for selling
or distributing with respect to Data for the
Territory of Switzerland is conditioned on
Client’
s obtaining a permit from
Bundesamt für Landestopografie of
Switzerland; (d) Client is restricted from
using Data for the Territory of France to
create paper maps with a scale between
1:5,000 and 1:250,000; and (e) Client is
restricted from using any Data to create,
sell or distribute paper maps that are the
same or substantially similar, in terms of
data content and specific use of color,
symbols and scale, to paper maps
published by the European national
mapping agencies, including without
limitation, Landervermessungämter of
Germany, Topografische Dienst of the
Netherlands, Nationaal Geografisch
Instituut of Belgium, Bundesamt für
Landestopografie of Switzerland,
Bundesamt für Eich-und Vermessung-
swesen of Austria, and the National Land
Survey of Sweden.
563
MKX (CD9) Canada/United States of America, enUSA, First Printing Appendices
Fuses...............................................................286
Fuse Specification Chart............................286
Passenger Compartment Fuse Panel...........297
Power Distribution Box.....................................286
G
Garage Door Opener See: Universal Garage Door Opener.............
158
Gauges.............................................................107 Engine Coolant Temperature Gauge.............109
Fuel Gauge...........................................................108
Information Display.............................................108
General Information on Radio Frequencies..................................................56
Intelligent Access.................................................56
General Maintenance Information............510 Multi-Point Inspection.........................................513
Owner Checks and Services............................512
Protecting Your Investment..............................510
Why Maintain Your Vehicle?.............................
510
Why Maintain Your Vehicle at Your Dealership?......................................................510
Getting Assistance Outside the U.S. and Canada.........................................................282
Getting the Services You Need................278 Away From Home...............................................278 Global Opening and Closing
.......................101
Closing the Windows..........................................101
Opening the Windows........................................101
Glove Box
........................................................165
Manual Entry.........................................................165
H
Hazard Warning Flashers
...........................272
Headlamp Adjusting See: Adjusting the Headlamps.......................325
Headlamp Exit Delay.....................................94
Head Restraints
.............................................146
Front seat manual head restraints..................147
Rear seat center head restraint.......................148
Rear seat outboard head restraints................148
Heated Seats
..................................................155
Front Seats............................................................155
Rear Seats.............................................................156
Heated Steering Wheel
.................................87
Heated Windows and Mirrors....................144 Heated Exterior Mirrors.....................................144
Heated Rear Window.........................................144
Heated Wiper Park..............................................144
Heating See: Climate Control............................................141
Hill Start Assist...............................................198 Switching the System On and Off...................
199 Using Hill Start Assist.........................................199
Hints on Controlling the Interior Climate..........................................................143
Cooling the Interior Quickly..............................144
General Hints........................................................143
Heating the Interior Quickly..............................143
Recommended Settings for Cooling .............144
Recommended Settings for Heating..............143
Side Window Defogging in Cold Weather.............................................................144
Hints on Driving With Anti-Lock Brakes...........................................................195
Home Screen.................................................421
Hood Lock See: Opening and Closing the Hood............306
I
In California (U.S. Only)...............................279
Information Display Control.........................87
Information Displays
......................................114
General Information.............................................114
Information Messages..................................121 Active Park.............................................................121
Adaptive Cruise Control....................................122
Adaptive Steering................................................123
AdvanceTrac ™.......................................................123
Airbag.....................................................................124
577
MKX (CD9) Canada/United States of America, enUSA, First Printing Index