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SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree
foliage and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference Troubleshooting tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
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Page 500 of 587

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smartphone;
an Android with OS 2.3 or higher or an iPhone
3GS or newer with iOS 5.0 or higher. Addition-
ally, make sure you pair and connect your
phone to SYNC 3 in order to find AppLink-
capable apps on your device. iPhone users
must also connect to a USB port with an Apple
USB cable.
You did not connect an Applink Compatible
phone to SYNC 3.
AppLink Mobile Applications: When I select
"Connect Mobile Apps," SYNC 3 does not find
any applications.
Make sure you have downloaded and installed
the latest version of the app from your phone's
app store. Make sure the app is running on
your phone. Some apps require you to register
or login to the app on the phone before using
them with AppLink. Also, some may have a
"Ford SYNC" setting, so check the app's
settings menu on the phone.
AppLink-enabled apps are not installed and
running on your mobile device.
My phone is connected, but I still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover it
inside the vehicle. On an Android device, if
apps have an 'Exit' or 'Quit' option, then select
it and restart the app. If the app does not have
that option, select the phone's settings menu
Sometimes apps do not properly close and
re-open their connection to SYNC 3, over
ignition cycles, for example.
My phone is connected, my app(s) are running,
but I still cannot find any apps.
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Page 581 of 587

Alarm......................................................................124
Automatic Engine Shutdown............................124
AWD........................................................................\
125
Battery and Charging System..........................126
Blind Spot Information and Cross Traffic Alert System...............................................................127
Collision Warning System.................................128
Doors and Locks..................................................128
Driver Alert............................................................129
Fuel........................................................................\
.129
Hill Start Assist.....................................................130
Keys and Intelligent Access.............................130
Lane Keeping System.........................................131
Maintenance.........................................................132
MyKey.....................................................................133
Park Aid..................................................................134
Park Brake.............................................................134
Power Steering....................................................135
Remote Start.........................................................136
Seats.......................................................................136
Starting System ...................................................136
Tire Pressure Monitoring System....................
137
Traction Control....................................................137
Transmission.........................................................138
Installing Child Restraints
..............................19
Child Seats..............................................................19
Using Lap and Shoulder Belts............................19 Using Lower Anchors and Tethers for
CHildren (LATCH).............................................25
Using Tether Straps..............................................27
Instrument Cluster.........................................107
Instrument Lighting Dimmer........................93
Interior Lamps
..................................................98
Front Interior Lamp...............................................98
Rear Interior Lamp................................................99
Interior Mirror
.................................................104
Auto-Dimming Mirror..........................................104
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................273 Connecting the Jumper Cables......................
274
Jump Starting......................................................275
Preparing Your Vehicle......................................274
Removing the Jumper Cables.........................
275
K
Keyless Entry
....................................................77
SECURICODE™ Keyless Entry Keypad.............77
Keyless Starting.............................................167 Ignition Modes......................................................167
Keys and Remote Controls..........................56 L
Lane Keeping System.................................235
Switching the System On and Off..................235
Lighting Control
................................................91
Headlamp Flasher................................................92
High Beams............................................................92
Lighting...............................................................91 General Information..............................................91
Lincoln Automotive Financial Services......12
Lincoln Protect..............................................507 Lincoln Protect (CANADA ONLY)...................508
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................507
Load Carriers See: Roof Racks and Load Carriers...............
256
Load Carrying
................................................254
Load Limit.......................................................256
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................260
Vehicle Loading - with and without a Trailer................................................................256
Locking and Unlocking
.................................68
Activating Intelligent Access..............................70
Autolock...................................................................71
Auto Relock.............................................................71
Autounlock...............................................................71
578
MKX (CD9) Canada/United States of America, enUSA, First Printing Index