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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio broad-
caster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive.
The radio is shifting between analog and digital
audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available.
The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.
There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station is not available in
your current location.
The previously stored multicast preset or direct
tune is not available in your current reception area.
Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form.1
Data service issue by the radio broadcaster.
Text information does not match
currently playing audio.
Fill out the station issue form. 1
Data service issue by the radio broadcaster.
There is no text information shown
for currently selected frequency.
1 You can find the form here:
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Website
http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible
for the content sent using HD Radio
technology. Content may be changed, added
or deleted at any time at the station owner's
discretion. CD (If equipped)
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available: Function
Button
You can use the browse button to select a track.
Browse
Select this button and a small number one displays to indicate the track\
is set to repeat.
Repeat
For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number
one displays), and repeat current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play in random o\
rder.
Shuffle
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You can use the forward, reverse, pause or
play buttons to control the audio playback.
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
The following buttons are available for Bluetooth and USB: Function
Button
Pressing the repeat button toggles the repeat setting through three mode\
s: repeat off (button not
highlighted), repeat all (button highlighted) and repeat track (butt\
on highlighted with a small number
one).
Repeat
Play the tracks in random order.
Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
To get more information about the currently
playing track, press the cover art or Info
button. For some devices, SYNC 3 is able to provide
30-second skip buttons when you listen to
audio books or podcasts. These buttons
allow you to skip forward or backward within
a track.
While playing audio from a USB device you
can look for certain music by selecting the
following:
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Function
Button
If available, displays the list of tracks in the Now Playing playlist.
Browse
This option, which is available under browse, allows you to play all
tracks or to filter the available media into one of the below categories\
.
New Search
Play All
Playlists
Artists
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific letter to view within the
category you are browsing.
A-Z Jump
If available, this allows you to browse the folders and files on your
USB device.
Explore Device
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USB Ports
The USB ports are in the center console or
behind a small access door in the instrument
panel.
This feature allows you to plug in USB media
devices, memory sticks, flash drives or thumb
drives, and charge devices if they support
this feature.
Select this option to play audio from your
USB device. Apps
The system supports the use of certain audio
apps such as iHeartRadio through a USB or
bluetooth-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 440).
Supported Media Players, Formats and
Metadata Information
The system is capable of hosting nearly any
digital media player, including iPod, iPhone,
and most USB drives.
Supported audio formats include MP3, WMA,
WAV, AAC, and FLAC.
Supported audio file extensions include MP3,
WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS. SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000
songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreen
to access your climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different from one of the screens shown
below. Your screen may not contain all of
the features shown.
Note:
You can switch temperature units
between Fahrenheit and Celsius.
See
Settings (page 444).
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Driver temperature: Touch up or down to adjust the temperature.
A
Heated steering wheel:
Touch the heated steering wheel icon to switch the heated steering wheel \
on and off (if equipped).
B
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Defrost: A pop up appears on the screen to display the defrost options.
C
MAX Defrost:
Touch the button to maximize defrosting. Outside air flows through the wi\
ndshield vents, the fan automatically adjusts
to the highest speed and the temperature dial returns to the full heat p\
osition. You can use this setting to defog or clear a thin
covering of ice from the windshield. The heated rear window also automat\
ically turns on when you select MAX Defrost.
Defrost:
Touch to clear the windshield of fog and thin ice. Touch again to return to the previous airflow selection. When on, defrost\
provides outside air to reduce window fogging and distributes air throug\
h the windshield defroster vents and demister vents.
Note:
To prevent window fogging, you cannot select recirculated air when Defros\
t is on.
Heated rear window: Turns the heated rear window on and off. See the Heated Windows and Mirrors chapter in your owner manual.
AUTO:
Touch the button to switch on automatic operation. Select the desired tem\
perature using the temperature control. The
system adjusts fan speed, air distribution, air conditioning operation, \
and selects outside air or recirculated air to heat or cool the
vehicle in order to maintain the desired temperature.
D
Power:
Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from enteri\
ng
the vehicle.
E
DUAL:
This button lights up when the passenger controls are active. To switch the dual zone operation off and link the passenger
temperature to the driver temperature, touch the DUAL button to switch it off.
F
Passenger temperature:
Touch up or down to adjust the temperature.
G
Passenger heated and climate controlled seats:
H
Touch the heated seat icon to adjust the heated seat off and on (if equi\
pped).
Touch the climate-controlled seat icon to adjust the climate-controlled s\
eat off and on (if equipped).
Fan speed:
Touch up or down to increase or decrease the volume of air circulated in \
your vehicle.
I
Rear:
A pop up appears on the screen to display the rear control options.
J
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Touch the power icon to switch the rear climate control functions off and\
on.
Touch Rear Control to allow the rear seat passengers to adjust the rear climate settings. \
Touch it again to prevent the rear seat
passengers from adjusting the settings. Rear Control automatically turns off when you use the touchscreen to adjust the rear\
climate
settings.
If your vehicle has automatic climate controls, select
Auto to connect the rear climate settings to the Auto settings of the driver\
.
Touch the up and down arrows to adjust the temperature.
Manual airflow distribution controls:
Select these controls individually or together to direct the air flow t\
o the desired area.
K
Panel:
Distributes air through the instrument panel vents.
Floor:
Distributes air through the demister vents, floor vents and rear seat f\
loor vents.
A/C:
A pop-up appears on the screen to display the air conditioning options.\
L
MAX A/C:
Touch to cool your vehicle with recirculated air. Touch again for normal A/C operation. MAX A/C distributes air through
instrument panel vents and may help reduce odors from entering your vehi\
cle. MAX A/C is more economical and efficient than
normal A/C mode.
A/C:
Touch to switch the air conditioning on or off. Use A/C with recirculated air to improve cooling performance and effic\
iency.
A/C engages automatically in MAX A/C, defrost and footwell/defrost.
Recirculated air:
Touch to switch the recirculated air on or off which may reduce the amoun\
t of time needed to cool down the
interior and help reduce odors from reaching the interior. Recirculated air also engages automatically when you select MAX A/C.
You can engage this manually in any airflow mode except defrost. It may also turn off in all airflow modes except MAX A/C to reduce
fog potential.
Driver heated and climate controlled seats:
M
Touch the heated seat icon to adjust the heated seat off and on (if equi\
pped).
Touch the climate-controlled seat icon to adjust the climate-controlled s\
eat off and on (if equipped).
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