Note:
If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle is
traveling, not true direction (for example, if
the vehicle is traveling west, the middle of
the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute:
Mute the audio output.
Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and hold
to end a voice session. SEEK NEXT:
•
While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call or
switch between calls.
PHONE REJECT: Press to end a call or reject
an incoming call.
Note: On some models, SEEK NEXT may be
combined with
PHONE REJECT and SEEK
PREVIOUS may be combined with PHONE
ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 78). Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
•
Power:
Switch the audio system on and
off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: Use as you normally
would in audio modes.
• Eject:
Eject a CD from the audio system.
• SOURCE
or MEDIA: Press repeatedly to
advance through available media modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset.
See Audio System (page 362).
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When the installation is complete, take the
USB drive back to the computer to report
the update. Log into your owner account and
return to the SYNC software update page
and confirm that you have installed the
update. Insert the USB drive used for the
update into your computer and choose to
report your update. The website updates
your records to reflect your current software
version.
Updating Over Wi-Fi
To update your System over Wi-Fi your
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply.
To connect your system to Wi-Fi, select: Menu Item
Settings
Wi-Fi You can then select your Wi-
Fi network. You may have
to enter the security code if
the network is secured. The
system confirms when it has
connected to the network.
Available Wi-
Fi Networks
You must also give the system permission
to update automatically. Upon vehicle
delivery, the System asks you if you would
like to use the automatic update feature. If
you agree to automatic updates, you can
press OK to confirm. If this selection does
not appear upon vehicle delivery you can
access it through the General Settings. See
Settings (page 434). You can also perform a
master reset. See SYNC™ 3 Troubleshooting
(page 451). If you would like to switch this feature on
later, select: Menu Item
Settings
General From this menu, you can
enable automatic updates.
If you have not done so
already, the system prompts
you to set up a Wi-Fi
connection when you
enable this feature.
Automatic
System
Updates
When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time. Software
downloads can take place for up to 30
minutes after you have switched your vehicle
off. The updates do not interrupt the normal
use of your SYNC 3 system. If a download
does not complete for any reason, the
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download continues where it left off at the
next Wi-Fi connected opportunity. Upon
activation of an update, a banner displays
on the touchscreen indicating the system
update. Select the icon to see more detail.
This icon displays for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General In this menu selection, you
can change the selection for
automatic updates to OFF.
Automatic
System
Updates
Support
The SYNC support team is available to help
you with any questions you are not able to
answer on your own.
Monday-Saturday, 8:30am-8:00pm EST. United States: 1-800-521-4140.
Canada: 1-800-387-9333.
Times are subject to change due to holidays.
Privacy Information
When you connect a cellular phone to SYNC
3, the system creates a profile within your
vehicle that links to that cellular phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may contain
data about your cellular phone book, text
messages (read and unread), and call history,
including history of calls when your cell
phone was not connected to the system. In
addition, if you connect a media device, the
system creates and retains an index of
supported media content. The system also
records a short diagnostic log of
approximately 10 minutes of all recent system
activity. The log profile and other system data
may be used to improve the system and help
diagnose any problems that may occur.The cellular profile, media device index, and
diagnostic log remain in your vehicle unless
you delete them and are generally accessible
only in your vehicle when the cellular phone
or media player is connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform a
Master Reset to erase all stored information.
You can find more information about the
Master Reset in General Settings. See
Settings (page 434). System data cannot be
accessed without special equipment and
access to your vehicle's SYNC 3 module. The
Lincoln Motor Company does not access the
system data for any purpose other than as
described absent consent, a court order, or
where required by law enforcement, other
government authorities, or other third parties
acting with lawful authority. Other parties
may seek to access the information
independently of The Lincoln Motor
Company.
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Message and description
Message
Sources
A
Direct Tune
B Message and description
Message
C Presets
You can access these options using the
touchscreen or voice commands. Sources
Press this button to select the source of
media you want to listen to. Menu item
AM
FM *
SIRIUS
*
CD
The name of the USB that is plugged in displays here.
USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections.
Apps
* This feature may not be available in all markets and requires an active subscription.
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AM/FM Radio
Tuning a Station
You can use the tune or seek controls on the
radio bezel to select a station.
To tune a station using the touchscreen,
select:
Menu item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only enter
a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number. Once you have entered the station's call
numbers, you can select: Action and description
Menu item
Press to begin
playing the station
you have entered.
Enter
Press to exit without
changing the station.
Cancel
Presets
To set a new preset, tune to the station and
then press and hold one of the memory
preset buttons. The audio mutes briefly while
the system saves the station and then
returns.
There are two preset banks available for AM
and three banks for FM. To access additional
presets, tap the preset button. The indicator
on the preset button shows which bank of
presets you are currently viewing. SIRIUS® Satellite Radio (If Activated)
Note:
This feature may not be available in
all markets and requires an active
subscription. SIRIUS satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather, traffic
and entertainment programming. Your
factory-installed SIRIUS satellite radio system
includes hardware and a limited subscription
term that begins on the date of sale or lease
of your vehicle. See an authorized dealer for
availability.
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Action and description
Menu item
Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as
you remain tuned to the current station. Changing stations erases the pr\
evious audio.
Replay
When you are in replay mode, you are not able to select a different
preset until you return to live audio. Pressing this button returns you
to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system alerts you when it plays again on
any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See Settings (page 434).
Memory Presets
To set a preset, tune to the station then press
and hold one of the memory preset buttons.
The audio mutes briefly while the system
saves the station and returns once the
station is stored. There are three preset banks available for
SIRIUS. To access additional presets, tap the
preset button. The indicator on the preset
button shows which bank of presets you are
currently viewing.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account.
See
Settings (page 434).
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SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree
foliage and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference Troubleshooting tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
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When HD Radio broadcasts are active, you can access the following functions:
Action and description
Message
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot
until the sound returns. There is a brief mute while the radio saves the\
station. Sound returns
when the channel saves. When switching to an HD2 or HD3 memory preset, t\
he sound mutes
before the digital audio plays, because the system has to reacquire the \
digital signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is outside the sta\
tion’ s reception area.
HD Radio Reception and Station Troubleshooting Potential reception issues
If you are listening to a multicast station and you are on the fringe of\
the reception area, the station
may mute due to weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the analog broad\
cast until the digital
broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast
channels, the station mutes and stays muted unless it is able to connect\
to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast \
stations), it first plays the
station in the analog version. Once the receiver verifies the station is\
an HD Radio station, it shifts
to the digital version. Depending on the station quality, you may hear a slight sound change when
the station changes from analog to digital. Blending is the shift from a\
nalog to digital sound or
digital back to analog sound.
Station blending
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