Menu Item
Enable this option to remove additional voice prompts and confirmations.\
Advanced Mode
Enable this option to have the system confirm a contacts name with you b\
efore
making a call.
Phone Confirmation
Enable this option to have the system display a list of available voice \
commands
when the voice button is pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the system
is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit code
must be entered to enable and disable valet
mode. You can use any PIN you chose but
you must use the same PIN to disable valet
mode. The system asks you to input the
code. Note:
If the system is locked and you cannot
remember the PIN, please contact the
Customer Relationship Center.
For Lincoln
United States: 1-800-521-4140
Canada: 1-800-387-9333
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again. SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility, visit
the Ford or Lincoln website.
Website
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
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Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio adjustments.
The audio control settings on your cell
phone may be affecting SYNC 3
performance.
There is background noise
during a phone call.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Make sure that the microphone for SYNC 3 is not set to off. Look for
the microphone icon on the phone screen.
To restart your system, shut down the engine, open and close the
door, and then lock the door and wait for 2-3 minutes. Make sure that
your SYNC 3 screen is black and the lighted USB port is off.
The system may need to be restarted.
During a call, I cannot hear
the other person and they
cannot hear me.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
SYNC 3 is not able to
download my phonebook. Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
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Cell phone issues
Possible solution
Possible cause
Issue
iPhone •Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the device named with the your
vehicle make and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone from the SYNC 3 system
to activate this settings update.
Your iPhone is now set up to forward incoming text messages to
SYNC 3.
Repeat these steps for every other SYNC 3 vehicle that you connect.
Your iPhone will only forward incoming text messages to SYNC 3 if
the iPhone is not unlocked in the messaging application.
Replying to text messages using SYNC 3 is not supported by iPhone.
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during very
hot or cold temperatures.
This is a device limitation.
SYNC 3 does not recog-
nize my device when I start
my vehicle.
Make sure you connect the device to SYNC 3 and that you have
started the media player on your device.
This is a device-dependent feature.
Bluetooth audio does not
stream. The device is not connected.
Make sure that all song details are populated.
Your music files may not contain the
correct artist, song title, album or genre
information.
SYNC 3 does not recog-
nize music that is on my
device. Try replacing the corrupt file with a new version.
The file may be corrupted.
Some devices require you to change the USB settings from mass
storage to media transfer protocol class.
The song may have copyright protection
that does not allow it to play.
Convert the file to a supported format. See Entertainment (page 430).
The file format is not supported by SYNC
3.
Perform a master reset.
See Settings (page 469).
The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
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For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit the online
store web site:
Web Address (United States)
www.Accessories.Lincoln.com Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replace
any properly authorized dealer-installed
Lincoln Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period, as
well as any component damaged by the
defective accessories.
Lincoln Motor Company will warrant your
vehicle through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty. Contact an authorized dealer for details and
a copy of the warranty.
Exterior Style
•
Side-window deflectors.
Interior Style
• All-weather floor mats.
• Carpeted floor mats.
Lifestyle
• Ash cup (smoker's packages).
• Car cover*.
• Cargo area protector.
• Cargo organization and management.
Peace of Mind
• Wheel locks.
• Remote start.
• Vehicle security. *The accessory manufacturer designs,
develops and therefore warrants Lincoln
Licensed Accessories, and does not design
or test these accessories to Lincoln Motor
Company engineering requirements. Contact
an authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT EXTENDED SERVICE
PLAN.
Lincoln Protect Extended Service Plans
(U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Lincoln Dealer, insist on genuine Lincoln
Protect extended service plans!
Lincoln Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Protect
Extended Service Plan. With Lincoln Protect
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protect
plans with different levels of coverage. Ask
your authorized dealer for details. 1.
PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Protect Extended Service Plans are
honored by all authorized Lincoln dealers in
the U.S., Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for the
day. Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
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Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
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3
360 Degree Camera...................................226
Front Camera.......................................................227
Side Camera........................................................228
Using the System...............................................226
A
A/C See: Climate Control............................................141
About This Manual............................................7
ABS See: Brakes...........................................................201
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................201
Accessories...................................................503 Exterior Style.......................................................503
Interior Style........................................................503
Lifestyle.................................................................503
Peace of Mind.....................................................503
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control.............230 Active Park Assist
..........................................215
Deactivating the Active Park Assist
Feature..............................................................221
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist.................................215
Troubleshooting the System............................221
Adaptive Headlamps
.....................................92
Adjusting the Headlamps..........................326
Horizontal Aim Adjustment..............................327
Vertical Aim Adjustment...................................326
Adjusting the Steering Wheel.....................82 Easy Entry and Exit Feature...............................
82
End of Travel Position..........................................82
Memory Feature....................................................82
AFS See: Adaptive Headlamps..................................92
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control............................................141
Air Filter See: Changing the Engine Air Filter - 2.7L
EcoBoost™/3.0L EcoBoost™.........................330
See: Changing the Engine Air Filter - 3.7L....330
Alarm See: Anti-Theft Alarm............................................81
All-Wheel Drive
..............................................192
Ambient Lighting............................................95 Anti-Theft Alarm
...............................................81
Arming the Alarm...................................................81
Disarming the Alarm.............................................81
Appendices.....................................................541
Apps
................................................................466
........................................................................\
........466
SiriusXM Traffic and Travel Link.....................468
Audible Warnings and Indicators
..............109
Headlamps On Warning Chime.......................109
Key in Ignition Warning Chime........................109
Keyless Warning Alert........................................109
Parking Brake On Warning Chime..................
109
Audio Control
...................................................83
Seek, Next or Previous........................................83
Audio System................................................396 General Information...........................................396
Audio Unit - Vehicles With: Premium AM/ FM/CD
...........................................................397
Rear Passenger Audio......................................400
Auto Hold
.......................................................204
Using Auto Hold.................................................205
Autolamps.........................................................89
Automatic Climate Control...........................141 Automatic Fan Settings......................................
143
Automatic High Beam Control.....................91 Activating the System...........................................91
Manually Overriding the System......................92
571
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