2017 Lexus IS300h 8-2

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IS300h_EE(OM53D89E)
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8-1. Essential information
Emergency flashers...................566
If your vehicle has to
be stopped in
an emergency........................... 567
8-2. Steps to take in an
emergency
If your vehicle needs to
be towed .................................... 568
If you think something is
wrong ........................................... 574
If a warning light turns
on or a warning buzzer
sounds ..........................................575
If a warning message is
displayed ...................................... 581
If you have a flat tire
(vehicles with
emergency tire
puncture repair kit) ................. 610
If you have a flat tire
(vehicles with run-flat
tires) ..............................................625
If the hybrid system will
not start........................................ 626
If the electronic key does
not operate properly .............628
If the 12-volt battery is
discharged .................................. 631
If your vehicle overheats .........636
If the vehicle becomes
stuck............................................... 641
9-1. Specifications
Maintenance data
(fuel, oil level, etc.)................... 644
Fuel information ..........................655
9-2. Customization
Customizable features ............ 657
9-3. Initialization
Items to initialize ......................... 666
What to do if...
(Troubleshooting) ...............................668
Alphabetical index................................. 672
8When trouble arises
9Vehicle specifications
Index
For vehicles with a 10.3-inch display, refer to “NAVIGATION AND MULTI-
MEDIA SYSTEM OWNER’S MANUAL” for information regarding the equip-
ment listed below.
• Navigation system• Audio/video system
Toyota Motor Europe NV/SA, Avenue du Bourget 60 - 1140 Brussels, Bel-
gium www.toyota-europe.com

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8When trouble arises
IS300h_EE(OM53D89E)
8-1. Essential information
Emergency flashe rs ..................566
If your vehicle has to
be stopped in an
emergency................................. 567
8-2. Steps to take in an
emergency
If your vehicle needs to
be towed .....................................568
If you think something is
wrong ........................................... 574
If a warning light turns
on or a warning buzzer
sounds.......................................... 575
If a warning message is
displayed ..................................... 581
If you have a flat tire
(vehicles with
emergency tire puncture
repair kit) ..................................... 610
If you have a flat tire
(vehicles with run-flat
tires).............................................. 625
If the hybrid sy stem will not
start ............................................... 626
If the electronic key does
not operate properly ............. 628
If the 12-volt battery is
discharged .................................. 631
If your vehicle overheats ......... 636
If the vehicle becomes
stuck ...............................................641

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IS300h_EE(OM53D89E)
8-2. Steps to take in an emergency
The following may indicate a problem wi th your transmission. Contact any
authorized Lexus retailer or Lexus authoriz ed repairer, or any reliable repairer or
commercial towing service before towing.
●A warning message for the hybrid system is shown on the multi-information
display and the vehicle does not move.
●The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommen d having your vehicle towed by any
authorized Lexus retailer or Lexus authorized repairer, or any reliable
repairer or commercial towing service, using a wheel-lift type truck or flatbed
truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing

5698-2. Steps to take in an emergency
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When trouble arises
IS300h_EE(OM53D89E)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels.
Use a towing dolly under the front
wheels.

5708-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45 .
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an em ergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to st eer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.
Using a flatbed truck
Emergency towing

5718-2. Steps to take in an emergency
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When trouble arises
IS300h_EE(OM53D89E)
Take out the towing eyelet. (P. 537)
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 231
Emergency towing procedure
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5728-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the trunk. ( P. 537)
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing ey elet may come loose during towing.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged, an accident may occur due to a change in
direction of the vehicle or electricity generated
by the operation of the motor may cause a fire to occur depending on the nature of the dam-
age or malfunction.

5738-2. Steps to take in an emergency
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When trouble arises
IS300h_EE(OM53D89E)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo- site end of the raised vehicle. Without ad equate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.