Page 503 of 692

5037-1. Maintenance and care
7
Maintenance and care
IS300h_EE(OM53D89E)
■When using a car wash (vehicles with entry function)
If the door handle becomes wet while the electronic key is within the effective range, the door may lock and unlock repeatedly. In that case, follow the following correction proce-
dures to wash the vehicle:
●Place the key in a position 2 m (6 ft.) or more separate from the vehicle while the vehi- cle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-saving mode to disable the smart entry & start system.
( P. 158)
■Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use hard brushes or
abrasive cleaners. Do not use stro ng or harsh chemical cleaners. Use the same mild detergent and wax as used on the paint.
●Do not use detergent on the wheels when they are hot, for example after driving a long
distance in hot weather.
●Wash detergent from the wheels immediately after use.
■Bumpers
Do not scrub with abrasive cleaners.
■Front side windows water-repellent coating
●The following precautions can extend the effectiveness of the water-repellent coating.
• Remove any dirt, etc. from th e front side windows regularly. • Do not allow dirt and dust to accumula te on the windows for a long period.
Clean the windows with a soft, damp cloth as soon as possible.
• Do not use wax or glass cleaners that contain abrasives when cleaning the windows. • Do not use any metallic objects to remove condensation build up.
●When the water-repellent performance has become insufficient, the coating can be
repaired. Contact any authorized Lexus retail er or Lexus authorized repairer, or any reliable repairer.
Page 523 of 692

5237-3. Do-it-yourself maintenance
7
Maintenance and care
IS300h_EE(OM53D89E)
The meanings of each caution symbol on the top of the 12-volt battery are as fol-
lows:
■Before recharging
When recharging, the 12-volt battery produc es hydrogen gas which is flammable and
explosive. Therefore, observe the following precautions before recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to disconnect the
ground cable.
●Make sure the power switch on the charge r is off when connecting and disconnecting
the charger cables to the 12-volt battery.
■After recharging/reconnecting the 12-volt battery
●The hybrid system may not start. Follow the procedure below to initialize the system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
●Unlocking the doors using the smart entry & start system may not be possible immedi- ately after reconnecting the 12-volt battery. If this happens, use the wireless remote
control or the mechanical key to lock/unlock the doors.
●Start the hybrid system with the power switch in ACCESSORY mode. The hybrid sys- tem may not start with the power switch turned off. However, the hybrid system will
operate normally from the second attempt.
●The power switch mode is recorded by the vehicle. If the 12-volt battery is reconnected, the vehicle will return the power switch mode to the status it was in before the 12-volt
battery was disconnected. Make sure to turn off the power switch before disconnecting
the 12-volt battery. Take extra care when connecting the 12-volt battery if the power switch mode prior to the 12-volt battery being disconnected is unknown.
If the system will not start ev en after multiple attempts at all the methods above, contact
any authorized Lexus retailer or Lexus author ized repairer, or any reliable repairer.
Caution symbols
No smoking, no naked flames, no sparks12-volt battery acid
Shield eyesNote operating instructions
Keep away from childrenExplosive gas
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Page 605 of 692

6058-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
OnceCon-
tinuous
An attempt was made to exit the
vehicle with the electronic key and
lock the doors without first turning the power switch off when the shift
lever was in P.
Turn the power switch off and lock the doors again.
Once3 times
The electronic key was carried out-side the vehicle and a door other
than the driver’s door was opened
and closed while the power switch was in a mode other than off.
Bring the electronic key back
into the vehicle.
The driver’s door was opened and closed while the electronic key was
not in the vehicle, the shift lever was
in P and the power switch was not turned off.
Turn the power switch off.
Bring the electronic key back into the vehicle.
9 times
An attempt was made to drive when
the electronic key was not inside the vehicle.
Confirm that the electronic key
is inside the vehicle.
Interior buzzerExteriorbuzzerWarning messageDetails/Actions
(Displayed alternately)
(Flashes)
Page 606 of 692

6068-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
Con-
tinuous
An attempt was made to lock the
doors using the smart entry & start
system while the electronic key was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock the doors again.
OnceCon-
tinuous
An attempt was made to lock either
front door by opening a door and
putting the inside lock button into the lock position, then closing the
door by pulling on the outside door
handle with the electronic key still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock the doors again.
Once
The electronic key has a low battery.
Replace the electronic key bat-
tery. ( P. 549)
Once
The steering lock could not be
released within 3 seconds of the power switch being pressed.
Press the power switch while
depressing the brake pedal and moving the steering wheel left
and right.
Interior buzzerExteriorbuzzerWarning messageDetails/Actions
(Vehicles with the entry function)
(Flashes)
Page 607 of 692

6078-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
Once
• When the doors were unlocked
with the mechanical key and then
the power switch was pressed, the electronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle even after
the power switch was pressed two
consecutive times. Touch the electronic key to the
power switch while depressing
the brake pedal.
Once
During a hybrid system starting pro- cedure in the event that the elec-
tronic key was not functioning
properly ( P. 629), the power switch was touched with the elec-
tronic key.
Press the power switch within 10 seconds of the buzzer sounding.
Indicates that:• With the power switch off, the
doors were unlocked and then the
driver’s door was opened and closed;
• The power switch was turned to
ACCESSORY mode without starting the hybrid system; or
• The shift lever was shifted to P
from another position with the power switch in ON mode.
Press the power switch while
depressing the brake pedal.
Interior buzzerExteriorbuzzerWarning messageDetails/Actions
Page 628 of 692
6288-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
■Doors
Use the mechanical key ( P. 139)
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)*
Unlocks all the doors
Opens the windows and moon roof (turn and hold)*
*: This setting must be customized at any authorized Lexus retailer or Lexus autho-
rized repairer, or an y reliable repairer.
■Trunk
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted ( P.
159) or the electronic key cannot be us ed because the battery is depleted, the
smart entry & start system and wireless remote control cannot be used. In
such cases, the doors and trunk can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
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Page 630 of 692

6308-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
■Stopping the hybrid system
Shift the shift lever to P and pr ess the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. (P. 549)
■Alarm (if equipped)
Using the mechanical key to lock th e doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the alarm may be triggered.
■Changing power switch modes
Release the brake pedal and press the power switch in step above. The hybrid system does not start and modes will be changed each time the switch is
pressed. ( P. 220)
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in the
customization setting. If it is off, turn the function on.
(Customizable features: P. 657)
●Check if battery-saving mode is set. If it is set, cancel the function. (P. 158)
WARNING
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof after checking to make sure that there is no possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to op erate the mechanical key. It is possible for children and other passengers to get caught in the power window or moon roof.
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Page 631 of 692
6318-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt
battery, you can jump start your ve hicle by following the steps below.
Confirm that the electronic key is
being carried.
When connecting the jumper (or booster) cables, depending on the situa-
tion, the alarm may activate and doors
locked. (P. 94)
Open the hood ( P. 513) and fuse
box cover.
Remove the clips.
Push the tabs on either side to
detach the lock and lift the lid off
while pulling the lock plate.
If the 12-volt battery is discharged
The following procedures may be used to start the hybrid system if the 12-volt
battery is discharged.
You can also call any authorized Lexus retailer or Lexus authorized repairer,
or any reliable repairer.
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