Page 510 of 692

5107-2. Maintenance
IS300h_EE(OM53D89E)
■Where to go for maintenance service?
In order to maintain your vehicle in the be st possible condition, Lexus recommends that
maintenance service operations as well as other inspections and repairs be carried out by authorized Lexus reta ilers or Lexus authorized repairers, or any reliable repairers. For
repairs and services covered by your warranty, please visit an authorized Lexus retailer
or repairer, who will use genuine Lexus pa rts in repairing any difficulties you may encounter. There can also be advantages in utilizing authorized Lexus retailers or repair-
ers for non-warranty repairs an d services, as members of the Lexus network will be able
to expertly assist you with an y difficulties you may encounter.
Your authorized Lexus retailer or Lexus author ized repairer, or any reliable repairer will
perform all of the scheduled maintenance on your vehicle reliably and economically due
to their experience with Lexus vehicles.
■Does your vehicle need repairs?
Be on the alert for changes in performance an d sounds, and visual tip-offs that indicate
service is needed. Some important clues are:
●Engine missing, stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (However, wate r dripping from the air conditioning sys-
tem after use is normal.)
●Change in exhaust sound (This may indicate a dangerous carbon monoxide leak. Drive with the windows open and have the exhaust system checked immediately.)
●Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
●Vehicle pulls to one side when driven straight on a level road
●Strange noises related to suspension movement
●Loss of brake effectiveness, spongy feeling brake pedal, pedal almost touches the floor,
vehicle pulls to one side when braking
●Engine coolant temperature cont inually higher than normal (P. 105)
If you notice any of these clues, take your vehicle to any authorized Lexus retailer or
Lexus authorized re pairer, or any reliable repairer as soon as possible. Your vehicle may need adjustment or repair.
WARNING
■If your vehicle is not properly maintained
Improper maintenance could result in se rious damage to the vehicle and possible death or serious injury.
■Handling of the 12-volt battery
12-volt battery posts, terminals and related accessories contain lead and lead com- pounds which are known to cause brain da mage. Wash your hands after handling.
( P. 522)
Page 512 of 692

5127-3. Do-it-yourself maintenance
IS300h_EE(OM53D89E)
WARNING
The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energize d. To avoid death or serious injury, observe
the following precautions.
■When working on the engine compartment
●Make sure that the “ACCESSORY” or “I GNITION ON” on the multi-information
display and the “READY” indicator are both off.
●Keep hands, clothing and tools away from the moving fan and engine drive belt.
●Be careful not to touch the engine, power control unit, radiator, exhaust manifold, etc.
right after driving as they may be hot. Oil and other fluids may also be hot.
●Do not leave anything that may burn easily, such as paper and rags, in the engine compartment.
●Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes are flamma-
ble.
●Take care because brake fluid can harm yo ur hands or eyes and damage painted sur-
faces. If fluid gets on your hands or in your eyes, flush the affected area with clean
water immediately. If you still experience disc omfort, consult a doctor.
■When working near the electric cooling fans or radiator grille
Be sure the power switch is off. With the power switch in ON mode, the elec tric cooling fans may automatically start to
run if the air conditioning is on and/ or the coolant temperature is high. (P. 521)
■Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc. from getting in
your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner f ilter removed may cause excessive engine wear due to dirt
in the air.
■If the fluid level is low or high
It is normal for the brake fluid level to go down slightly as the brake pads wear or when
the fluid level in the accumulator is high. If the reservoir needs freq uent refilling, it may indicate a serious problem.
Page 537 of 692
5377-3. Do-it-yourself maintenance
7
Maintenance and care
IS300h_EE(OM53D89E)
●Stop the vehicle on a hard, flat surface.
●Set the parking brake.
●Shift the shift lever to P.
●Stop the hybrid system.
Replacing the tire (vehicles with a jack)
When raising your vehicle with a jack, position the jack correctly.
Improper placement may damage your vehicle or cause injury.
Before jacking up the vehicle
Location of the jack and tools
Jack
Jack handle
Screwdriver
Towing eyelet
Wheel nut wrench
1
2
3
4
5
Page 567 of 692

5678-1. Essential information
8
When trouble arises
IS300h_EE(OM53D89E)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle speed as
much as possible.
To stop the hybrid system, press and
hold the power switch for 2 consec-
utive seconds or more, or press it
briefly 3 times or more in succes-
sion.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the vehicle in
the normal way, stop the vehicl e using the following procedure:
1
2
3
4
3
Press and hold for 2 seconds or more
or press briefly 3 times or more
4
WARNING
■If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel heavier to turn. Decelerate as much as possible before turning off the hybrid system.
5
Page 570 of 692
5708-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45 .
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an em ergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to st eer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.
Using a flatbed truck
Emergency towing
Page 571 of 692
5718-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
Take out the towing eyelet. (P. 537)
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 231
Emergency towing procedure
1
2
3
4
5
6
7
Page 572 of 692

5728-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the trunk. ( P. 537)
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing ey elet may come loose during towing.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged, an accident may occur due to a change in
direction of the vehicle or electricity generated
by the operation of the motor may cause a fire to occur depending on the nature of the dam-
age or malfunction.
Page 574 of 692

5748-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points higher than nor-
mal.
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the hybrid system
●Engine missing, stumb ling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches the floor
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact any au thorized Lexus retailer or Lexus autho-
rized repairer, or any reliable re pairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms