Page 481 of 584

4798-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
8
When trouble arises
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 4 9 2 )
WA R N I N G
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wh eel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with the front
wheels raised or with all four wheels raised off
the ground. If the vehicle is towed with the front
wheels contacting the ground, the drivetrain
and related parts may be damaged.
Page 494 of 584
4928-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)*: Documentation relating to the wheel lock key, such as the registration and I.D. card, is
inside the glove box.
Location of the spare tire, jack and tools
Jack handle
Towing eyelet
Jack
Wheel nut wrench Spare tire
Screwdriver
Wheel lock key
* (if equipped)
1
2
3
4
5
6
7
Page 496 of 584

4948-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
When replacing tires on a vehicle with wheel lock nuts, use the following proce-
dures to remove and install the wheel lock nuts. The wheel lock key is stored in
the tray inside the luggage compartment. Always return the wheel lock key to its
original position after use, so that it does not get lost.
■Removal
For ease of removal, the wheel lock nut should always be the first one loos-
ened.
Place the wheel lock key on top of the wheel lock nut, turning until the wheel
lock key and wheel lock nut patterns engage.
Place the wheel nut wrench on the wheel lock key, and while applying pres-
sure on the wheel lock key, loosen the wheel lock nut.
■Installation
For ease of installation, the wheel lock nut should always be the last one tight-
ened.
By hand, install a wheel lock nut on each wheel.
Place the wheel lock key on top of the wheel lock nut, turning until the wheel
lock key and wheel lock nut patterns engage.
Place the wheel nut wrench on the wheel lock key, and while applying pres-
sure on the wheel lock key, tighten the wheel lock nut to the recommended
torque.
Wheel lock nut (if equipped)
NOTICE
Do not use an impact wrench. Using an impact wrench may cause permanent damage
to wheel lock nut and wheel lock key. If in doubt about wheel lock application, contact
your Lexus dealer.
1
2
1
2
3
Page 498 of 584
4968-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
Chock the tires.
Slightly loosen the wheel nuts (one
turn).
For vehicles with wheel lock nuts,
loosen the wheel lock nut first.
Turn the tire jack portion by hand
until the notch of the jack is in con-
tact with the jack point.
The jack point guides are located under
the rocker panel. They indicate the jack
point positions.
Replacing a flat tire
1
Flat tireWheel chock positions
FrontLeft-hand sideBehind the rear right-hand side tire
Right-hand sideBehind the rear left-hand side tire
RearLeft-hand sideIn front of the front right-hand side tire
Right-hand sideIn front of the front left-hand side tire
2
3A
Page 501 of 584
4998-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
8
When trouble arises
Remove any dirt or foreign matter
from the wheel contact surface.
If foreign matter is on the wheel contact
surface, the wheel nuts may loosen
while the vehicle is in motion, causing
the tire to come off.
Install the spare tire and loosely tighten each wheel nut by hand by approxi-
mately the same amount.
Tighten the wheel nuts until the
tapered portion comes into loose
contact with the disc wheel seat.
Lower the vehicle.
Firmly tighten each wheel nut two or
three times in the order shown in the
illustration.
For vehicles with wheel lock nuts,
tighten the wheel lock nut last
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the flat tire, tire jack and all tools.
Installing the spare tire
1
2
Tapered portion Disc wheel
seat
3
4
5
Page 504 of 584

502
ES350_OM_OM33C68U_(U)8-2. Steps to take in an emergency
If the engine will not start
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(
→ P. 1 5 4 )
●There may be a malfunction in the engine immobilizer system. ( →P. 6 5 )
One of the following may be the cause of the problem:
●The battery may be discharged. ( →P. 5 0 6 )
●The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical problem
such as electronic key battery depletion or a blown fuse. However, an interim
measure is available to start the engine. ( →P. 5 0 3 )
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
●The battery may be discharged. ( →P. 5 0 6 )
●There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if repair procedures
are unknown.
If the engine will not start even though correct starting procedures are being
followed ( →P. 154), consider each of the following points:
The engine will not start even though the starter motor operates nor-
mally.
The starter motor turns over slowly , the interior lights and headlights
are dim, or the horn does not so und or sounds at a low volume.
The starter motor does not turn over
The starter motor does not turn over , the interior lights and headlights
do not turn on, or the horn does not sound.
Page 506 of 584

504
ES350_OM_OM33C68U_(U)8-2. Steps to take in an emergency
If the electronic key does not operate properly
■Doors
Use the mechanical key (
→P. 9 2 ) i n
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be customized at your Lexus dealer.
■Tr u n k
Turn the mechanical key clockwise
to open.
An alarm will sound if the alarm is set.
( → P. 6 7 )
If communication between the electronic key and vehicle is interrupted
(→ P. 110) or the electronic key cann ot be used because the battery is
depleted, the smart access system with push-button start and wireless
remote control cannot be used. In such cases, the doors and trunk can be
opened and the engine can be started by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4
Page 508 of 584
506
ES350_OM_OM33C68U_(U)8-2. Steps to take in an emergency
If the battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt
battery, you can jump start your vehicle by following the steps below.
Confirm that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the situa-
tion, the alarm may activate and doors
locked. ( →P. 6 8 )
Open the hood ( →P. 4 2 9 )
Remove the engine cover.
The following procedures may be used to start the engine if the vehicle’s bat-
tery is discharged.
You can also call your Lexus dealer or a qualified repair shop.
1
2
3