
482
ES300h_OM_OM33C75U_(U)7-3. Do-it-yourself maintenance
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent type recommended by the manufacturer.
●Dispose of used batteries according to local laws.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access system with push-button start and wireless remote control will not
function properly.
●The operational range will be reduced.
WA R N I N G
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking. Keep away
from children. Failure to do so could result in death or serious injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
●Do not touch or move any other component inside the remote control.
●Do not bend either of the battery terminals.

497
ES300h_OM_OM33C75U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers .................. 498
If your vehicle has to be stopped in an emergency .... 499
8-2. Steps to take in an emergency If your vehicle needs to be towed ............................... 500
If you think something is wrong ................504
If a warning light turns on or a warning buzzer sounds .... 505
If a warning message is displayed ................................... 511
If you have a flat tire.................... 515
If the hybrid system will not start ............................................... 525
If the electronic key does not operate properly ..................... 527
If the 12-volt battery is discharged ................................. 529
If your vehicle overheats ......... 533
If the vehicle becomes stuck ............................................. 537

498
ES300h_OM_OM33C75U_(U)8-1. Essential information
Emergency flashers
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch once
again.
■Emergency flashers
If the emergency flashers are used for a long
time while the hybrid system is not operat-
ing (while the “READY” indicator is not illuminated), the 12-volt battery may discharge.
The emergency flashers are used to warn other drivers when the vehicle has
to be stopped in the road due to a breakdown, etc.

5088-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
■Front passenger detection sensor, seat belt reminder and warning buzzer
●If luggage is placed on the front passenger seat, the front passenger detection sensor
may cause the warning light to flash and the warning buzzer to sound even if a passen-
ger is not sitting in the seat.
●If a cushion is placed on the seat, the sensor may not detect a passenger, and the warn-
ing light may not operate properly.
■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage temporarily drops,
the electric power steering system warnin g light may come on and the warning buzzer
may sound.
■If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Lexus dealer as soon as
possible.
■When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level. Pushing the tire
pressure warning reset switch will not turn off the tire pressure warning light.
■The tire pressure warning light may come on due to natural causes
The tire pressure warning light may come on due to natural causes such as natural air
leaks and tire inflation pressure changes caused by temperature. In this case, adjusting
the tire inflation pressure will turn off the warning light (after a few minutes).
■When a tire is replaced with a spare tire
The compact spare tire is not equipped with a tire pressure warning valve and transmit-
ter. If a tire goes flat, the tire pressure warning light will not turn off even though the flat
tire has been replaced with the spare tire.
■Conditions that the tire pressure warning system may not function properly
→ P. 4 6 9
■If the tire pressure warning light freque ntly comes on after blinking for 1 minute
If the tire pressure warning light frequently comes on after blinking for 1 minute when the
power switch is turned to ON mode, ha ve it checked by your Lexus dealer.
■Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an audio sound.

5128-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
*: A buzzer sounds the first time a message is shown on the multi-information display.
■If “Hybrid System Overheated Reduced Output Power” is shown
This message may be displayed when driving under severe operating conditions.
(For example, when driving up a long steep hill.)
Handling method: →P. 5 3 3
■If “Maintenance Required for Hybrid Battery Cooling Parts at Your Dealer” is shown
The filter may be clogged, the air intake vent may be blocked or there may be a gap in
duct. Have maintenance performed on the hybrid battery (traction battery) cooling
component at your Lexus dealer.
■If “Hybrid Battery Low Shift Out of N to Recharge” is shown
Message is displayed when the remaining charge for the hybrid battery (traction battery)
is low.
As the hybrid battery (traction battery) can no t be charged when the shift lever is in N,
when stopped for long periods of time shift the shift lever to P.
■If “Hybrid Battery Low Hybrid System St opped Shift to P and Restart” is shown
Message is displayed when the remaining charge for the hybrid battery (traction battery)
is low, because vehicle has been shifted N for a long period of time.
When operating the vehicle, restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the power switch
to OFF with the shift lever in any position other than P.
Shift the shift lever to P.
■If “Shift Is in N Release Accele rator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and the shift lever
is in N. Release the accelerator pedal and shift the shift lever to D or R.
■If “Maintenance Required Soon” is shown (U.S.A. only)
Indicates that all maintenance according to the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles (7200 km) after the message has been reset.
If necessary, perform maintenance.
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Manual Supplement” for
the maintenance interval applicable to your vehicle.
Comes onDoes not sound
Indicates a condition, such as malfunc-
tion of electrical components, their
condition, or indicates the need for
maintenance
FlashesDoes not sound
Indicates a situation, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly
System
warning
lightWarning buzzer*Wa r n i n g

5138-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
8
When trouble arises
■If “Maintenance Required Visit Your Dealer” is shown (U.S.A. only)
Indicates that all maintenance is required to correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles (80 00 km) after the message has been reset.
(The indicator will not work properly unless the message has been reset.)
Perform the necessary maintenance. Please reset the message after the maintenance is
performed ( →P. 4 4 1 )
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Manual Supplement” for
the maintenance interval applicable to your vehicle.
■If “Oil Maintenance Required Soon” is shown
Indicates that the engine oil is scheduled to be changed. (The indicator will not work
properly unless the oil maintenance data has been reset.)
Check the engine oil, and change if necessary. After changing the engine oil, the oil
change system should be reset. ( →P. 4 5 5 )
■If “Oil Maintenance Required Your Dealer” is shown
Indicates that the engine oil should be change d. (After the engine oil is changed and the
oil maintenance data has been reset.)
Check and change the engine oil, and oil filter by your Lexus dealer. After changing the
engine oil, the oil change system should be reset. ( →P. 4 5 5 )
■If “Power Turned Off to Save Battery” is shown
Power was turned off due to the automatic power off function.
Next time when starting the hybrid system, operate the hybrid system for approximately
5 minutes to recharge the 12-volt battery.
■If “Forward Camera System Unavailable” or “Forward Camera System Unavailable
Clean Windshield” is displayed. (if equipped)
The following systems may be suspended un til the problem shown in the message is
resolved.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert with steering control)
●Dynamic radar cruise control
●Automatic High Beam
■When a message that indicates the need for the shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from moving
unexpectedly, a message that requires shifting the shift lever may be shown on the multi-
information display. In that case, follow the instruction of the message and shift the shift
lever.
■If “Visit Your Dealer” is shown
The system or part shown on the multi-info rmation display is malfunctioning. Have the
vehicle inspected by your Lexus dealer immediately.

525
ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the hybrid system will not start
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (
→P. 5 2 8 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( →P. 76 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctioning due to an electrical problem such
as electronic key battery depletion or a blown fuse. However, depending on
the type of malfunction, an interim measure is available to start the hybrid sys-
tem. ( →P. 5 2 6 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 5 2 9 )
●The 12-volt battery terminal connec tions may be loose or corroded.
( → P. 4 6 1 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 5 2 9 )
●One or both of the 12-volt battery terminals may be disconnected. ( →P. 4 6 1 )
Contact your Lexus dealer if the problem cannot be repaired, or if repair procedures
are unknown.
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perform the appropriate procedure:
The hybrid system will not start ev en though the correct starting proce-
dure is being followed. ( →P. 1 6 8 )
The interior lights and headlights are dim, or the horn does not sound or
sounds at a low volume.
The interior lights and headlights do not turn on, or the horn does not
sound.

527
ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the electronic key does not operate properly
■Doors
Use the mechanical key (
→P. 1 0 5 )
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be customized at your Lexus dealer.
■Tr u n k
Turn the mechanical key clockwise
to open.
An alarm will sound if the alarm is set.
( → P. 7 8 )
If communication between the electronic key and vehicle is interrupted
(→ P. 123) or the electronic key cann ot be used because the battery is
depleted, the smart access system with push-button start and wireless
remote control cannot be used. In such cases, the doors and trunk can be
opened and the hybrid system can be started by following the procedure
below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4