2017 Lexus ES300h hybrid system malfunction

ES300h_OM_OM33C75U_(U)
1193-2. Opening, closing and locking the doors and trunk
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Operation of each component
WA R N I N G
■Trunk easy closer (vehicles with power trunk opener and closer)
■Power trunk opener and closer (if equipped)
Observe the following precautions when operating the power trunk opener and closer.
Failure to do so may cause serious injury.
●Check the safety of the surrounding area to make sure there are no obstacles or any-
thing that could cause any of your belongings to get caught.
●If anyone is in the vicinity, make sure they are safe and let them know that the trunk is
about to open or close.
●If the trunk closer switch is pressed whil e the trunk lid is opening during automatic
operation, the trunk lid stops opening. Take ex tra care when on an incline, as the trunk
lid may open or close suddenly.
●On an incline, the trunk lid may suddenly shut after it opens automatically. Make sure
the trunk lid is fully open and secure before using the trunk.
●In the following situations, the power trunk opener and closer may detect an abnor-
mality and automatic operation may be stoppe d. In this case, the trunk lid has to be
operated manually. Take extra care in this situation, as the stopped trunk lid may sud-
denly shut, causing an accident.
• When the trunk lid contacts an obstacle
• When the 12-volt battery voltage suddenly drops, such as when the power switch is turned to ON mode or the hybrid system is started during automatic operation
●Do not attach any accessories other than genuine Lexus parts to the trunk lid. The
power trunk opener and closer may not operate, causing itself to malfunction, or the
trunk lid may suddenly shut again after it is opened.
■Jam protection function (vehicles with power trunk opener and closer)
Observe the following precautions.
Failure to do so may cause serious injury.
●Never use any part of your body to intent ionally activate the jam protection function.
●The jam protection function may not work if something gets caught just before the
trunk lid fully closes. Be careful not to catch fingers or anything else in the trunk lid.
●The jam protection function may not work depending on the shape of the object that
is caught. Be careful not to catch fingers or anything else.
In the event that the trunk lid is left slightly open,
the trunk easy closer will automatically close it
to the fully closed position. It takes several sec-
onds before the trunk easy closer begins to
operate. Be careful not to catch fingers or any-
thing else in the trunk lid, as this may cause
bone fractures or other serious injuries.

ES300h_OM_OM33C75U_(U)
1714-2. Driving procedures
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Driving
■When the steering lock cannot be released
■Steering lock motor overheating prevention
To prevent the steering lock motor from overheating, the motor may be suspended if the
hybrid system is turned on and off repeatedly in a short period of time. In this case, refrain
from operating the hybrid system. After about 10 seconds, the steering lock motor will
resume functioning.
■When “Check Access System with Elec. Key” is displayed on the multi-information dis-
play
The system may be malfunctioning. Have the vehicle inspected by your Lexus dealer
immediately.
■If the “READY” indicator does not come on
In the event that the “READY” indicator does not come on even after performing the
proper procedures for starting the vehicle, contact your Lexus dealer immediately.
■If the hybrid system is malfunctioning
→ P. 7 2
■If the electronic key battery is depleted
→P. 4 8 1
■Operation of the power switch
●If the switch is not pressed shortly and firm ly, the power switch mode may not change or
the hybrid system may not start.
●If attempting to restart the hybrid system immediately after turning the power switch off,
the hybrid system may not start in some cases. After turning the power switch off,
please wait a few seconds before restarting the hybrid system.
■If the smart access system with push-button start has been deactivated in a customized
setting
→P. 5 2 7
■Odometer and trip meter display
When the power switch is turned off, the odometer or trip meter display will extinguish
after approximately 30 seconds. “Steering Lock active” will be displayed on the
multi-information display.
Check that the shift lever is set in P. Press the
power switch while turning the steering wheel
left and right.

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ES300h_OM_OM33C75U_(U)4-2. Driving procedures
WA R N I N G
■When starting the hybrid system
Always start the hybrid system while sitting in the driver’s seat. Do not depress the
accelerator pedal while starting the hybrid system under any circumstances.
Doing so may cause an accident resu
lting in death or serious injury.
■Caution while driving
If hybrid system failure occurs while the ve hicle is moving, do not lock or open the
doors until the vehicle reaches a safe and complete stop. Activation of the steering lock
in this circumstance may lead to an accide nt, resulting in death or serious injury.
■Stopping the hybrid system in an emergency
If you want to stop the hybrid system in an emergency while driving the vehicle, press
and hold the power switch for more than 2 seconds, or press it briefly 3 times or more
in succession. (→P. 4 9 9 )
However, do not touch the power switch whil e driving except in an emergency. Turning
the hybrid system off while driving will no t cause loss of steering or braking control,
however, power assist to the steering will be lost. This will make it more difficult to steer
smoothly, so you should pull over and stop th e vehicle as soon as it is safe to do so.
NOTICE
■To prevent 12-volt battery discharge
●Do not leave the power switch in ACCESSORY or ON mode for long periods of
time without the hybrid system on.
●If “POWER ON” is displayed on the multi-information display, the power switch is not
off. Exit the vehicle after turning the power switch off.
●Do not stop the hybrid system when the shift lever is in a position other than P. If the
hybrid system is stopped in another shift lever position, the power switch will not be
turned off but instead be turned to AC CESSORY mode. If the vehicle is left in
ACCESSORY mode, 12-volt battery discharge may occur.
■When starting the hybrid system
If the hybrid system becomes difficult to start, have your vehicle checked by your Lexus
dealer immediately.
■Symptoms indicating a malfunction with the power switch
If the power switch seems to be operating somewhat differently than usual, such as the
switch sticking slightly, there may be a malf unction. Contact your Lexus dealer immedi-
ately.

ES300h_OM_OM33C75U_(U)
1834-3. Operating the lights and wipers
4
Driving
With the headlights on, push the
lever away from you to turn on the
high beams.
Pull the lever toward you to the center
position to turn the high beams off.
Pull the lever toward you and release
it to flash the high beams once.
You can flash the high beams with the
headlights on or off.
AFS (Adaptive Front-lighting System) improves visibility at intersections and on
curves by automatically adjusting the lateral angle of the headlights according to
vehicle speed and the degree of the tire angle that are controlled by steering
input.
Operates at speed of 6 mph (10 km/h) or higher.
■Deactivating AFSSelect “AFS” on the (settings display) of the multi-information dis-
play. ( →P. 9 2 )
Press the meter control switch.
■Daytime running light system
●To make your vehicle more visible to other drivers during daytime driving, the daytime
running lights turn on automatically whenever the hybrid system is started and the park-
ing brake is released. (Illuminate brighter than the parking lights.) Daytime running
lights are not designed for use at night.
For the U.S.A.: Daytime running lights can be turned off by operating the switch.
●Compared to turning on the headlights, the daytime running light system offers greater
durability and consumes less electricity, so it can help improve fuel economy.
■Headlight control sensor
Turning on the high beam headlights
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2
AFS (Adaptive Front-lighting System) (if equipped)
The sensor may not function properly if an
object is placed on the sensor, or anything that
blocks the sensor is affixed to the windshield.
Doing so interferes with the sensor detecting
the level of ambient light and may cause the
automatic headlight system to malfunction.
1
2

184
ES300h_OM_OM33C75U_(U)4-3. Operating the lights and wipers
■Automatic light off system
When the light switch is in , or :
The headlights and tail lights turn off 30
seconds after the power switch is turned to ACCESSORY mode or turned off and a
door is opened and all of th e doors and trunk are closed. (The lights turn off immediately
if on the key is pressed twice after all the doors are closed.)
To turn the lights on again, turn the power switch to ON mode, or turn the light switch off
once and then back to or .
If any of the doors or trunk lid is kept open, the lights automatically turn off after 20 min-
utes.
■Light reminder buzzer
A buzzer sounds when the power switch is turned off or turned to ACCESSORY mode
and the driver’s door is opened while the lights are turned on.
■Automatic headlight leveling system (if equipped)
The level of the headlights is automatically adjusted according to the number of passen-
gers and the loading condition of the vehicle to ensure that the headlights do not inter-
fere with other road users.
■If “Headlight System Malfunction Visit Your Dealer” is displayed on the multi-informa-
tion display
The system may be malfunctioning. Have the vehicle inspected by your Lexus dealer.
■Customization
Settings (e.g. light sensor sensitivity) can be changed.
(Customizable features: →P. 5 6 2 )
NOTICE
■To prevent 12-volt battery discharge
Do not leave the lights on longer than necessary when the hybrid system is not operat-
ing.

ES300h_OM_OM33C75U_(U)
2074-5. Using the driving support systems
4
Driving
WA R N I N G
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate properly, possibly
leading to an accident resulting in death or serious injury:
●When the vehicle is being towed
●When your vehicle is towing another vehicle
●When transporting the vehicle via truck, boat, train or similar means of transportation
●When the vehicle is raised on a lift with the hybrid system on and the tires are allowed
to rotate freely
●When inspecting the vehicle using a drum tester such as a chassis dynamometer or
speedometer tester, or when using an on vehicle wheel balancer
●When a strong impact is applied to the front bumper or front grille, due to an accident
or other reasons
●If the vehicle cannot be driven in a stable manner, such as when the vehicle has been
in an accident or is malfunctioning
●When the vehicle is driven in a sporty manner or off-road
●When the tires are not properly inflated
●When the tires are very worn
●When tires of a size other than specified are installed
●When tire chains are installed
●When a compact spare tire is used
●If equipment (snow plow, etc.) that may obstruct the radar sensor or camera sensor is
temporarily installed to the vehicle

ES300h_OM_OM33C75U_(U)
2794-5. Using the driving support systems
4
Driving
■ECB operating sound
ECB operating sound may be heard in the following cases, but it does not indicate that a
malfunction has occurred.
●Operating sound heard from the engine compartment when the brake pedal is oper-
ated.
●Motor sound of the brake system heard from the front part of the vehicle when the
driver’s door is opened.
●Operating sound heard from the engine compartment when one or two minutes
passed after the stop of the hybrid system.
■EPS operation sound
When the steering wheel is operated, a motor sound (whirring sound) may be heard.
This does not indicate a malfunction.
■Automatic reactivation of TRAC and VSC systems
After turing the TRAC and VSC systems off, the systems will be automatically re-
enabled in the following situations:
●When the power switch is turned off
●If only the TRAC system is turned off, the TRAC will turn on when vehicle speed
increases.
If both the TRAC and VSC systems are turned off, automatic re-enabling will not occur
when vehicle speed increases.
■Operating conditions of hill-start assist control
When the following four conditions are met, the hill-start assist control will operate:
●The shift lever is in a position other than P or N (when starting off forward/backward on
an upward incline).
●The vehicle is stopped.
●The accelerator pedal is not depressed.
●The parking brake is not engaged.
■Automatic system cancelation of hill-start assist control
The hill-start assist control will turn off in any of the following situations:
●The shift lever is moved to P or N.
●The accelerator pedal is depressed.
●The parking brake is engaged.
●Approximately 2 seconds elapse after the brake pedal is released.
■Reduced effectiveness of the EPS system
The effectiveness of the EPS system is reduced to prevent the system from overheating
when there is frequent steering input over an extended period of time. The steering
wheel may feel heavy as a result. Should this occur, refrain from excessive steering input
or stop the vehicle and turn the hybrid system off. The EPS system should return to nor-
mal within 10 minutes.

ES300h_OM_OM33C75U_(U)
2955-1. Basic Operations
5
Lexus Display Audio system
■When using the screen
●Under extremely cold conditions, the Lexus Display Audio controller may react slowly.
●If the screen is cold, the display may be dark, or the system may seem to be operating
slightly slower than normal.
●The screen may seem dark and hard to see when viewed through sunglasses. Change
your angle of viewing, adjust the display on the “Display” screen ( →P. 307) or remove
your sunglasses.
■Using cellular phones
Interference may be heard through the audio system’s speakers if a cellular phone is
being used inside or close to the vehi cle while the audio system is operating.
WA R N I N G
■Using the Lexus Display Audio controller
Be careful when touching the Lexus Display Audio controller in extreme temperatures
as it may become very hot or cold due to the temperature inside the vehicle.
■Laser product
●CAUTION
USE OF CONTROL OR ADJUSTMENT OR PERFORMANCE OF PROCE-
DURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARD-
OUS RADIATION EXPOSURE.
●CAUTION
THE USE OF OPTICAL INSTRUMENTS WITH THIS PRODUCT WILL
INCREASE EYE HAZARD.
NOTICE
■To prevent Lexus Display Audio controller malfunction
●Do not allow the Lexus Display Audio controller to come into contact with food, liq-
uid, stickers or lit cigarettes as doing so may cause it to change color, emit a strange
odor or stop functioning.
●Do not subject the Lexus Display Audio controller to excessive pressure or strong
impact as the controller may bend or break off.
■To prevent 12-volt battery discharge
Do not leave the audio system on longer than necessary when the hybrid system is off.
■To avoid damaging the audio system
Take care not to spill drinks or other fluids on the audio system.