2017 INFINITI QX60 HYBRID Warranty Information Booklet

LONG-TERM EMISSION SYSTEM DEFECTS
WARRANTY PARTS LIST
EGI Wiring Harness
Exhaust Manifold
Flywheel
Fuel Tank
Intake Manifold
Intake Manifold Collector
Knock Sensor
Signal Plate
Supercharger
Throttle Body
Throttle Body Bypass Valve
Catalytic Converter°
Engine Control Module°
Exhaust Manifold with Catalytic Converter°
Front Exhaust Tube with Catalytic Converter°
HEV Battery°°
HEV Battery Controller°°
HEV Battery Controller Harness°°
HEV Battery Sensor°°
HEV Battery Sub-Assembly°°
HEV Cell Voltage Harness°°
HEV Control Module°°
HEV Junction Box°°
HEV Power Inverter°°Q50Hybrid XXXXXXXX XXXXXXXXXXX
Q70Hybrid XXXXXXX X XXXXXXXXXXX
QX60 Hybrid X X XXXXXX XX X°°° X X°°°° X
For information on additional models, please see your Infiniti dealer for details
° Long Term Federal Emiss ion Parts covered for 96 months or 80,000 miles, whichever occurs first.
°° Federal Hybrid Electric Vehicle (HEV) System parts covered for 96 months or 100,000 miles, whichever occurs first.
°°° This part repair is less than the C alifornia high cost threshold; however, it is classified as a Long Term Feder al Emission Part and is covered for 96 months or 80,000 miles,
whichever occurs first.
°°°° The part repair is less than the California high cost threshold; h owever, it is classified as a Federal Hybrid Electric Vehicle (HEV) System Part a nd is covered for 96 months or
100,000 miles, whichever occurs first.
2017 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES113

EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2017 Infiniti vehicle only if
it fails to pass a California “smog check” test or equiva-
lent.
WHAT IS COVERED AND FOR HOW LONG
Infiniti warrants that if your vehicle fails to pass a
California “smog check” test, it will make the necessary
repairs so that your vehicle will pass. This warranty is for
4 years or 60,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or the date itis first put in to service,
whichever is earlier.
Exceptions to this warranty are listed below under the
caption “ WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
These warranties do not cover:
1. Normal maintenance, service and parts replace- ment as outlined in the emissioncontrol mainte-
nance instructions of your Owner’s Manual.
2. Failures directly as a result of: ●Lack of performance o f required emission con-
trol maintenance as outlined in your Owner’s
Manual. ●
Misuse, accident or modification.
● Improper adjustment or installation of parts
during the performance of maintenance (non-
warranty) services.
● Tampering with or disconnecting any part af-
fecting vehicle emissions.
● The use of fuel other than that specified in your
Owner’s Manual or fuel with contaminants
which the fuel filter is not designed to remove.
3. In the case of the Performance Warranty, the use of any non-Infiniti part not certified in accordance
with Federal requirements which is defective or not
equivalent from an emissions standpoint to the
original equipment part.
4. In the case of the Defects Warranty, parts not sup- plied by Infiniti or damage to other parts caused
directly by non-Infiniti parts.
5. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing a
California “smog check” test if such failure is found
not to be covered.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
These emissions warranties do not cover incidental
or consequential damages such as loss of the use of
the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THESE WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. These warranties give you specific legal rights,
and you may also have other rights which vary from
statetostate.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
vehicle to any authorized Infiniti retailer in the United
States at your expense. You are responsible for the re-
quired maintenance on your vehicle as outlined in the
maintenance instructions in your Owner’s Manual. Infiniti
recommends that you retain all receipts covering mainte-
nance on your vehicle, but Infiniti cannot deny warranty
solely for the lack of receipts or for your failure to ensure
the performance of all scheduled maintenance.
(Continued on next page)
14 2017 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES1

WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance Warranty
immediately after the failure of a “smog check” test. You
must provide proof of this failure when making your
claim in order to avoid additional “smog check” test
charges.
You will be told whether Infiniti will honor your claim
within 30 days of the date you make the claim, unless a
shorter time period is required by law. If your claim is
denied, Infiniti will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Infiniti retailers.
No claim will be denied under the Performance Warranty
because you use a certified part for maintenance or
repair.
MAINTENANCE SERVICE AND REPLACEMENT PARTS
Important information concerning maintenance service
and replacement parts is on page 14 of this booklet. No
warranty claim will be denied solely because a non-
Infiniti part was used for maintenance or repair.
CALIFORNIA VEHICLE INSPECTION PROGRAM
Under this program, if your vehicle fails a “smog check” test, you may choose to have diagnosis of the failure
and repairs made at an Infiniti retailer or at another
service facility. If the inspection failure is the result of a
condition covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty repairs.
This includes parts, labor and diagnosis. You must pay
for diagnostic costs if performed at another service fa-
cility except in the case of emergency repairs as outlined
below.
You must pay for all diagnostic and repair costs of an
inspection failure as required
by law if the failure was
caused by conditions not covered by these warranties.
If the failure is the result of a combination of conditions,
you must pay for only the diagnostic and repair costs
related to items not covered by these warranties.
After the 4 years/60,000 mile performance warranty has
passed, a “smog check” test failure due to a defect in a
part which is warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized Infiniti
retailer is not reasonably available, warranty repairs
may be performed at any service facility or by the owner
using any replacement parts. Infiniti will reimburse you
for such repairs, including d iagnosis, up to the amount
of Infiniti’s suggested retail price for parts and labor
charges based on Infiniti’s recommended time allow-
ance for the warranty repair and the geographically ap-
propriate hourly labor rate. A part not being available or
a repair not being complete within 30 days also consti-
tutes an emergency. You must take the replaced part
and paid receipts to an authorized Infiniti retailer for
repayment in such emergency situations. MAINTENANCE RECORDS
Receipts covering the performance of regular mainte-
nance are not required but should be kept in the event
questions arise concerning maintenance. The receipts
should be transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“INFINITI OWNER SATISFACTION & ASSISTANCE” sec-
tion of this booklet. You may also contact or report any
violations to the Office of Transportation and Air Quality,
Vehicle Compliance Progr
ams Group, U.S. Environmen-
tal Protection Agency, Ariel Rios Building (6405J), 1200
Pennsylvania Avenue, N.W., Washington, D.C. 20460 or
the Chief, Mobile Source Division,Air Resources Board,
9528 Telstar Ave., El Monte, CA. 91731.
OTHER OBLIGATIONS
Infiniti does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
The Emission Warranty for 2017 vehicles certified for
sale in California may be subject to future administra-
tive or judicial action. As a result, this warranty may be
changed. Infiniti will make those changes required by
future law, regulation, or judicial or administrative ac-
tion. In addition, Infiniti reserves the right to change the
terms of the warranty to be co nsistent withthese ac-
tions.
2017 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES115

RECOMMENDATION FOR MAINTENANCE
SERVICE AND REPLACEMENT PARTS
To assure best results and to maintain the original qual-
ity built into the emission control systems, it is recom-
mended that parts and accessories supplied by Infiniti
for use on Infiniti vehicles be used when servicing or
repairing the systems.
THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT
UPON THE USE OF ANY PARTICULAR BRAND OF REPLACE-
MENT PARTS AND THE OWNER MAY ELECT TO USE NON-
GENUINE INFINITI PARTS FOR REPLACEMENT PUR-
POSES.
The use of replacement parts which are not equivalent
to genuine Infiniti parts may reduce the effectiveness of
the emission control system.
Therefore, if it becomes necessary to use other than
genuine Infiniti parts, the owner should assure himself
that such parts are warranted by their manufacturer to
be equivalent in quality to genuine Infiniti parts.
MAINTENANCE, REPLACEMENT OR REPAIR OF THE EMIS-
SION CONTROL DEVICES AND SYSTEMS MAY BE PER-
FORMED BY ANY AUTOMOTIVE REPAIR ESTABLISHMENT
OR INDIVIDUAL USING ANY EQUIVALENT REPLACE-
MENT PART.
HOWEVER, UNLESS OTHERWISE AUTHORIZED BY LAW,
WARRANTY SERVICE MUST BE PERFORMED BY AN AU-
THORIZED INFINITI RETAILER.
The emission standards may be satisfied by having the
vehicle inspected periodically and by following the re-
quirements outlined in theEmission Control System
Maintenance Schedules in your Owner’s Manual.
16 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS

WHO IS THE WARRANTOR
Infiniti1warrants all parts of your 2017 Infiniti vehicle
seat belt system supplied by Infiniti.
WHAT IS COVERED AND FOR HOW LONG
This warranty covers any seat belt or related component,
supplied by Infiniti for use on Infiniti vehicles, that fails
to function properly during normal use within ten (10)
years of the date the vehicle is delivered to the first retail
buyer or put into service, whichever is earlier. Warranty
repairs are free of charge for parts and labor.
WHAT IS NOT COVERED
●Damage or failure due to misuse, alteration, accident
or collision damage. (Proper use is outlined in your
Owner’s Manual.)
●Color fading, spotting or other cosmetic items when
the belt is otherwise functioning properly.
●Airbags and related electronic control systems which
are covered by the Powertrain warranty.
OBTAINING WARRANTY SERVICE
You must take the vehicle to an authorized Infiniti re-
tailer in the United States or Canada during regular
business hours at your expense in order to obtain war-
ranty service. The names and addresses of authorized
Infiniti retailers are listed in telephone directories.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
THIS WARRANTY DOES NOT COVER INCIDENTAL OR
CONSEQUENTIAL DAMAGES SUCH AS LOSS OF THE
USE OF THE VEHICLE, INCONVENIENCE OR COM-
MERCIAL LOSS.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
statetostate.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
1 Infiniti indicates Infin iti Division of Nissan North America, Inc., P.O. Box 685003, Franklin , Tennessee, 37068-5003 whichdistributes Infinitivehicles in the United States.
SEAT BELT LIMITED WARRANTY
17

WHAT IS COVERED
Infiniti2warrants to correct defects in materials or work-
manship in all genuine Infiniti replacement parts, and
Genuine Infiniti accessories, distributed by Infiniti
North America in the United States, installed and used
on Infiniti (if an appropriate u se and application of the
part or accessory) vehicles only, except as described
under the caption below, “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components, this war-
ranty is for 12 months or 12,000 miles from the date of
installation or purchase, whichever is earlier. However,
the warranty on Genuine Infiniti replacement parts, and
Genuine Infiniti accessories installed in an Infiniti ve-
hicle while the vehicle is covered by a Infiniti warranty,
which would have covered the part had it been installed
in the vehicle at manufacture will not end before the end
of that warranty.
REPLACEMENT AUDIO COMPONENTS
A replacement Radio, Amplifier, Navigation, Bluetooth,
control unit, or Compact Disc Player/Auto Changer sup-
plied by Infiniti is covered for 12 months from the time
of install ation or the balance of the Basic Vehicle War-
ranty as it applies to audio components, whichever is
greater.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limita-
tion of incidental or consequential damages or limi-
tations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights,
and you may also have other rights, which vary
from state to state.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or batteries. These items are covered by sepa-
rate warranties. 2. Infiniti Motorsports and NISMO R-tune parts, in-
cluding NISMO Legacy parts are sold “AS IS” with-
out warranties, express or implied unless expressly
prohibited from doing so b y applicable law, in
which case the warranty provided is the minimum
required by law.
3. Normal maintenance service and parts replace- ment as outlined in the maintenance schedule of
your Owner’s Manual.
4. Damage or failures of parts resulting from: ●Misuse (your Owner’s Manual is your guide to
proper use).
● Accident, theft, fire, driving through water re-
sulting in engine water ingestion.
● Chemical fallout, tree sap, salt, sand, hail, flood
or other environmental conditions
● Modification or improper repair of the part or of
the vehicle in which the part is installed.
● Use of parts not equivalent in quality or design
to parts supplied by Infiniti.
● Lack of performance of required maintenance
services as outlined in your Owner’s Manual.
● Use of improper or dirty fuel, fluids or lubri-
cants.
● Normal wear and tear, including dings, dents,
chips or scratches.
(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 Infiniti indicates Infin iti Division of Nissan North America, Inc., P.O. Box 685003, Franklin , Tennessee, 37068-5003 whichdistributes Infinitivehicles in the United States.
18LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES1

5. Salvage Title. This warranty does not cover damage,failures or corrosion to any Infiniti replacement
part, Genuine NISMO S-Tune Part, or Genuine
Infiniti or Infiniti Accessory, installed in the ve-
hicle, if the vehicle is issued a “salvage” or similar
title including, but not limited to junk, scrap, re-
built, or flooded titles, under any state’s law. (This
exclusion does not extend to new Genuine Infiniti
replacement parts, NISMO S-tune parts or Genuine
Infiniti or Infiniti accessories, installed in an
Infiniti vehicle after the issuance of a “salvage” or
similar title.)
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
warranted part or accessory, or the vehicles, on which
the part or accessory is installed, to an authorized
Infiniti retailer in the United States or Canada at your
expense with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer). The
names and addresses of authorized Infiniti retailers are
listed in telephone directories.
You must also pay for labor charges to remove and
replace the part or accessory if it was not originally
installed on your vehicle by an authorized Infiniti re-
tailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was originally
installed by an authorized Infiniti retailer, it will be
removed and reinstalled after repair at no charge for
parts and labor. If the part or accessory was not in-
stalled by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only. Any
needed parts replacement will be made using Genuine
Infiniti or Infiniti approved new or remanufactured
parts at Infiniti’s option.
LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES119

Infiniti2warrants to the Original Repairing Vehicle
Owner and subsequent owners of the vehicle that
Infiniti will either repair or replace the Genuine Infiniti
Outer Sheet Metal Replacement Panels you install or
have installed on your Infiniti vehicle should the pur-
chased panels develop inside out rust-through corro-
sion perforation. Replacement sheet metal panels must
be installed on vehicles owned and operated in the
United States and Canada.
Infiniti warrants that the replacement and refinishing of
panels will be carried out at no cost subject to the
limitations and exclusions listed below under the head-
ing “WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
This warranty becomes void when damage results from:
1. Accidents, collision, faulty installation, or any al- teration to the panel, panels, or vehicle that could
be reasonably expected to affect the performance
of the covered panel.
2. Environmental conditions, such as hail, lightning, or acid rain.
3. Vehicle neglect, abuse, or use of the vehicle for unintended purposes.
4. Stone chips, scratches, or other paint damage that lead to surface rust damage.
5. Cleaning and polishing chemicals, and solvents, including improper underco ating, or other rust pre-
vention materials.
WHATYOUMUSTDO
The purchaser must present the original receipts and/or
repair orders to an Infiniti retailer in order to invoke this
warranty.
The retailer will then validate and verify warranty cover-
age prior to authorization for replacement or repair of
the panels.
WHAT INFINITI WILL DO
Infiniti will pay for the cost of the repair, including parts,
labor, paint, and supplies necessary to repair or replace
and refinish the panels purchased.
The repair may be completed at an authorized Infiniti
retailer’s collision repair shop or an independent colli-
sion repair shop that will install Genuine Infiniti replace-
ment parts. Whether an Infiniti retailer collision repair
shop or independent collision repair shop completes
the repair, only authorized Infiniti retailer personnel or
authorized Infiniti personnel can approve a repair or
replacement under this warranty.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
statetostate.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 For purposes of this warranty, Infiniti i ndicates Infiniti Division of Nissan North America, Inc., P.O. B ox 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the
United States.
20 INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1