Page 4 of 38

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . RAG–21
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21 4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-2 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24 4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–26
4-4 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–27
5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–31 5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–31
5-2 REMOVING THE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–33
RAG–4
Page 18 of 38

3-4 Turning OFF the Ignition Switch
1. Check the READY indicator status. If it is ON, the high-voltage system is active.
2.
Press the ignition switch once to turn OFF the high-
voltage system. Then verify whether the READY indicator is OFF.
3.
If possible, keep the Infiniti Intelligent Key at least
5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle
without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock. • The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then
the vehicle must be completely out of the water and drained to avoid electrical
shock.
• If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components,
harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down the
vehicle. After shut down, standard towing/recovery procedures can be used. Refer to 4-3 Towing
(RAG–24) . AAYIA0321ZZ
AAYIA0340ZZ
RAG–18
Page 24 of 38

4-3 Towing
4-3.1
Vehicle Specifications Length
196.4
in. (4,989 mm)
Width 77.2 in. (1,960 mm)
Overall Height 68.6 in. (1,742 mm)
Wheel Base 114.2 in. (2,900 mm)
Minimum ground clearance 6.5 in. (165 mm)
Overall vehicle weight 4,598.6 - 4,737.9 lbs. (2,085.9 - 2,149.1 kg)
(Weight varies by equipment and trim level.)
Front approach angle 14°
Rear departure angle 20.6°
4-3.2 Towing Guidelines
Infiniti strongly recommends that QX60 HYBRID be towed with the driving wheels off the ground or that the
vehicle be placed on a flatbed truck. • AWD Models: Never tow with any of the wheels on the ground, as this may cause
serious
and expensive damage to the powertrain.
• FWD Models: Never tow with the front wheels on the ground, as this may cause serious and expensive damage to the powertrain.
• Transport the vehicle only after turning the ignition switch OFF.
• Safety chains or cables must be attached only to the main structural members of the vehicle. Otherwise, the vehicle body will be damaged.
• Do not use the vehicle tie down points to free a vehicle stuck in sand, snow, mud, etc.
• Never tow a vehicle using the vehicle tie down.
• Always pull the recovery device straight out from the vehicle. Never pull on the vehicle at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake, high-voltage or cooling systems.
• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
RAG–24
Page 25 of 38
Perform vehicle towing by holding up drive wheels (front or all, depending on model) or on flatbed in order
to
prevent secondary damage from voltage generated by the motor. In addition, turn the ignition switch OFF
when towing the vehicle. Refer to the following illustration:
AWD Models
FWD Models AAYIA0384ZZ
AAYIA0355ZZ
RAG–25
Page 26 of 38

4-3.3 Use of Vehicle Equipped Hooks for Recovery Operations
If
the vehicle is stuck in sand, snow, mud, etc., use a tow strap or other device designed specifically for
vehicle recovery. Always follow the manufacturer’s instructions for the recovery device. To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:
•
Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer’s instructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point.
Rear Tie Down Hook: • Do not use the rear tie down hook for towing or vehiclerecovery.
• The rear tie down hook is designed to secure the vehicle during transport only, as illustrated. AAYIA0350ZZ
AAYIA0357ZZ
RAG–26