2017 INFINITI QX60 HYBRID Roadside Assistance Guide

3-3 Vehicle Immobilization and Stabilization
If
possible, immobilize the vehicle by turning the 12-volt system OFF and stabilize it with a wheel chock(s) .
Stabilize the vehicle with wooden blocks or by removing air from the tires. • To avoid electrical shock, do not put wooden blocks or wheel chock(s) under the
high-voltage
components and harnesses as shown following. =
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3-4 Turning OFF the Ignition Switch
1. Check the READY indicator status. If it is ON, the high-voltage system is active.
2.

Press the ignition switch once to turn OFF the high-
voltage system. Then verify whether the READY indicator is OFF.
3.
If possible, keep the Infiniti Intelligent Key at least
5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle
without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock. • The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then
the vehicle must be completely out of the water and drained to avoid electrical
shock.
• If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components,
harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down the
vehicle. After shut down, standard towing/recovery procedures can be used. Refer to 4-3 Towing
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3-6 Vehicle Fire
• Always utilize appropriate full Personal Protective Equipment (PPE) and self-contained
breathing apparatus during fire fighting operations. Smoke from a QX60 HYBRID vehicle
fire is similar to smoke from a conventional vehicle fire.
• In the case of extinguishing a fire with water, large amounts of water from a fire hydrant (if possible) must be used. DO NOT extinguish fire with a small amount of water. In the event of a small fire, a Type ABC fire extinguisher may be used for an electrical fire
caused

by wiring harnesses, electrical components, etc. or oil fire.
In case of vehicle fire, contact fire department immediately and extinguish the fire if possible. If you must
walk away from the vehicle, notify an appropriate responder or a rescue person of the fact that the vehicle is
a hybrid vehicle that contains a high-voltage system and warn all others.
RAG–19

3-7 High-Voltage Battery Damage And Fluid Leaks
The high-voltage battery contains electrolyte solution. To avoid exposure to electrolyte
solution
and serious personal injury, always wear appropriate solvent resistant Personal
Protective Equipment (PPE) and read the following precautions:
• Electrolyte solution is a skin irritant.
• Electrolyte solution is an eye irritant – If contact with eyes, rinse with plenty of water and see a doctor immediately.
• If electrolyte leak occurs, wear appropriate solvent resistant PPE and use a dry cloth to clean up the spilled electrolyte. Be sure to adequately ventilate the area.
• Electrolyte solution is highly flammable.
• Electrolyte liquid or fumes that have come into contact with water vapors in the air will create an oxidized substance. This substance may irritate skin and eyes. In these cases,
rinse with plenty of water and see a doctor immediately.
• Electrolyte fumes (when inhaled) can cause respiratory irritation and acute intoxication. Move to fresh air and wash mouth with water. See a doctor immediately.
In cases of battery case breach or electrolyte leakage, contact the fire department immediately. If you must
walk away from the vehicle, notify an appropriate responder of the fact that the vehicle is a hybrid vehicle
and contains a high-voltage system and warn all others.
High-Voltage Battery Electrolyte Solution Characteristics: • Clear in color
• Sweet odor
• Similar viscosity to water
• Since the high-voltage battery is made up of many small sealed battery modules, electrolyte solutionleakage should be minimal.
NOTE:
Other fluids in the vehicle (such as engine oil, washer fluid, brake fluid, coolant, etc.) are
the same as those in a conventional vehicle.
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4. Roadside Assistance
4-1
Jump Starting
To start the hybrid system with a booster battery, the instructions and precautions below must be followed. If done incorrectly, jump starting can lead to a 12-volt battery explosion, resulting in severe
personal

injury or death. It could also damage your vehicle.
Jump starting provides power to the 12-volt system to allow the electrical systems to operate. The electrical
systems must be operating to allow the high-voltage battery to be charged. Jump starting does not charge
the high-voltage battery.
Discharged 12-volt battery may cause the following issues: • The instrument cluster cannot be displayed while the ignition switch is turned ON. (The hybridsystem cannot start.)
• Headlamps, horn, etc. are weak. • To avoid electrical shock, the high-voltage battery CANNOT be jump started.
•

Explosive hydrogen gas is always present in the vicinity of the 12-volt battery. Keep all
sparks and flames away from the 12-volt battery. Make sure the vent tube is mounted.
• Do not allow battery fluid to come into contact with eyes, skin, clothing or painted surfaces. Battery fluid is a corrosive sulfuric acid solution that can cause severe burns.
If the fluid comes into contact with anything, immediately flush the contacted area
with water.
• The booster battery must be rated at 12-volts. Use of an improperly rated battery can damage the vehicle.
• Whenever working on or near a 12-volt battery, always wear suitable eye protectors (for example, goggles or industrial safety spectacles) and remove rings, metal bands, or any
other jewelry. Do not lean over the 12-volt battery when jump starting.
• Do not attempt to jump start a frozen battery. It could explode and cause serious injury.
• QX60 HYBRID is equipped with an automatic cooling fan. It could come on at any time. Keep hands and other objects away from it.
• Always follow the jump starting instructions below. Failure to do so could result in damage to the charging system and cause personal injury.
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4-1.1 Jump Starting Procedures
NO
TE:
Jumper cable connections under the hood of the QX60 HYBRID are not connected directly
to a battery. They are connected to chassis ground and a fuse box terminal. Refer to the
following instructions and the above illustration.
1. Locate the fuse box behind the engine air cleaner.
2. Push the tab in and lift up (A) to remove the fuse box cover and expose the remote positivebattery terminal (B) .
3. If the booster battery is in another vehicle, position the two vehicles to bring their batteries near each other.
DO NOT allow the two vehicles to touch.
4. Apply the parking brake. Move the selector lever the P (Park) . Switch off all unnecessary electrical systems (lights, heater, air conditioner, etc.) .
5. Remove vent caps on the battery (if so equipped) of the vehicle with battery for booster. Cover
the battery with an old cloth (F) to reduce explosion hazard.
6. Connect jumper cables in the sequence as illustrated (BCDE) . • Always connect positive (+) to positive (+) and negative (-) to body ground (for example,
as
illustrated) , not to the 12-volt battery.
• Make sure the jumper cables do not touch moving parts in the engine compartment and that the cable clamps do not contact any other metal.
7. Start the engine of the booster vehicle and let it run for a few minutes.
8. Hold down the brake pedal and press the START button. The vehicle instruments and gauges will light up, and the green READY light will come ON.
If the green READY light does not come on, press the START button to turn the
Hybrid

System OFF. Carefully disconnect the negative cable then the positive cable. It is
recommended the vehicle is taken to an INFINITI retailer for repair. AAYIA0072GB
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9. After the green READY light in the meter display comes ON, carefully disconnect the
negative
cable and then the positive cable.
10. Replace the vent caps (if so equipped) . Be sure to dispose of the cloth used to cover the vent holes as it may be contaminated with corrosive acid.
11. Reinstall the fuse box cover.
NOTE:
If it is not possible to turn the hybrid system ON by following this procedure, it is
recommended you contact an INFINITI retailer immediately.
4-1.2 Shift Selector Lever Lock Release
If the 12-volt battery is low or discharged, the selector lever cannot be moved from the Park (P) position. If a
booster battery is not available, the selector lever lock can be manually released. To manually release the
selector lever lock, perform the following procedure: 1. Push the ignition switch to the LOCK or OFF position.
2. Apply the parking brake.
3. Remove the shift lock cover using a suitable tool.
4. Push down the shift lock using a suitable tool as shownin the illustration.
5. Push the selector lever button and move the selector lever to the Neutral (N) position while holding down the
shift lock.
4-2 Tools Installed in the Vehicle
The tool kit is housed inside the tool bag along with the jack located inside the cargo area under the
luggage board. AAYIA0487ZZ
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4-3 Towing
4-3.1
Vehicle Specifications Length
196.4
in. (4,989 mm)
Width 77.2 in. (1,960 mm)
Overall Height 68.6 in. (1,742 mm)
Wheel Base 114.2 in. (2,900 mm)
Minimum ground clearance 6.5 in. (165 mm)
Overall vehicle weight 4,598.6 - 4,737.9 lbs. (2,085.9 - 2,149.1 kg)
(Weight varies by equipment and trim level.)
Front approach angle 14°
Rear departure angle 20.6°
4-3.2 Towing Guidelines
Infiniti strongly recommends that QX60 HYBRID be towed with the driving wheels off the ground or that the
vehicle be placed on a flatbed truck. • AWD Models: Never tow with any of the wheels on the ground, as this may cause
serious
and expensive damage to the powertrain.
• FWD Models: Never tow with the front wheels on the ground, as this may cause serious and expensive damage to the powertrain.
• Transport the vehicle only after turning the ignition switch OFF.
• Safety chains or cables must be attached only to the main structural members of the vehicle. Otherwise, the vehicle body will be damaged.
• Do not use the vehicle tie down points to free a vehicle stuck in sand, snow, mud, etc.
• Never tow a vehicle using the vehicle tie down.
• Always pull the recovery device straight out from the vehicle. Never pull on the vehicle at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake, high-voltage or cooling systems.
• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
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