2017 INFINITI QX60-HYBRID display

Bluetooth® streaming audio
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Check the owner’s manual for the Bluetooth® audio
device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio device that
is to be registered.
Check that the PIN code for the Bluetooth® audio device
is consistent with that for the in-vehicle audio system.
Another Bluetooth® device is used in the vehicle. Turn off the other Bluetooth® device and wait until regis-
tration is completed.
Music cannot be played. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Check the owner’s manual for the Bluetooth® audio
device.
The system is not in the Bluetooth® audio mode. Press the “AUDIO” button to select the Bluetooth® audio
mode.
The Bluetooth® adapter is turned off. Turn on the Bluetooth® adapter when it is used for a
Bluetooth® audio device.
Music stops playing. The Bluetooth® audio device is not compatible with the
in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to search for a recom-
mended Bluetooth® audio device.
A cellular phone is connected. This is not a malfunction.
The sound may cut off when a Bluetooth® audio device is
operated. Press the “AUDIO” button to select the Bluetooth® audio
mode, and then operate the device on the vehicle’s display
screen.
Audio operation cannot be performed. A Bluetooth® audio device that does not support audio
operations is in use. This is not a malfunction.
Refer to the owner’s manual for the Bluetooth® audio
device.
An error occurs when connecting to a Bluetooth® audio
profile. Turn the power source of the Bluetooth® audio player off
and on, and then resume connection with the system.
4-156Monitor, climate, audio, phone and voice recognition systems

SymptomPossible cause Possible solution
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5 second
recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The other party can
hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example: heavy
rain, construction sites, inside a tunnel, oncoming vehicles,
etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be disrupted de- pending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call, the
hands-free function is no longer available. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a call. This is not a malfunction. Make a call again using the
hands-free function.
The other party’s voice cannot be heard. There is no
ringtone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
Each volume level (ringtone, incoming voice or outgoing
voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the Infiniti
InTouch
TMscreen and the screen on a cellular phone. Mak-
ing or receiving a call is unavailable even though the an-
tenna display indicates that it is possible to do so. The antenna display varies depending on the model of cel-
lular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular
phone behind tall buildings. Some structures such as tall buildings, etc. may cause ir-
regular reflection of radio waves or completely shut out ra-
dio waves that are used for cellular phones. This is not a malfunction.
4-158Monitor, climate, audio, phone and voice recognition systems

SymptomPossible cause Possible solution
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the
following: a voice guidance is announced, a tone sounds,
and an icon on the screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in white
on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Many numbers are spoken at once. Place a pause between the appropriate digits for correct
recognition by the system. When speaking a telephone
number, place a pause between area codes and dial
codes, etc.
Voice Recognition does not operate, and a tone sounds
twice after pushing the
switch. Theswitch is pushed before the system is ready to
accept voice commands. After turning on Infiniti InTouchTM, wait for the Voice Rec-
ognition system to be ready before giving voice
commands.
The USB memory device cannot operate with Voice
Recognition. Depending on the device, an iPhone® or iPod® may be
recognized as a USB memory device. This is not a malfunction.
More than one audio device is connected to the USB port. Only one audio device can be operated with the Voice Recognition system even when multiple numbers of de-
vices are connected. Select an audio source to operate
with the Voice Recognition system.
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the Voice Recognition
system has not been selected. Select an audio source to be operated with the Voice Rec-
ognition system.
4-160Monitor, climate, audio, phone and voice recognition systems

SymptomPossible cause Possible solution
An error message is displayed when trying to select a track
and operate the USB/iPod®. The track information is being processed for registration by
the system. Song information will be loaded into the system when a
new audio device is registered for the first time or when
the song information in the pre-registered device has been
changed. Wait for the loading to complete (this may take
from a few minutes up to an hour) .
The number of songs stored on the connected audio de-
vice exceeds its capacity. Decrease the number of songs stored on the audio device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs
with information such as artist name, album name, song
name, and playlist, etc. will make Voice Recognition song
search available.
The Navigation item is not displayed in the voice operation
menu screen. Voice Recognition command preparation for the navigation
system is not completed immediately after the system is
started. Display any screen other than the Voice Recognition
screen, and then push the
switch.
The system does not correctly recognize a Point of Interest
(POI) name spoken. There are some rare cases where a POI is unavailable by
Voice Recognition but the location can be found on the
map. This is not a malfunction. Consider using an alternative
search method, like street address.
Partial or alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched when
nearby. This is not a malfunction.
Monitor, climate, audio, phone and voice recognition systems4-161

Infiniti InTouchTMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, processing speed
may vary, and system response delays or resets
may occur intermittently. This does not indicate a
malfunction, and further information on system
operation can be found below.
System Start-Up
Due to the large number of features and capabili-
ties that the Infiniti InTouch
TMneeds to load on
start-up, it may take up to a minute for all func-
tions (such as Apps) to be available. The system
will display “Now Loading All Apps...” during this
time.
System Response Delay
Infiniti InTouch
TMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, sometimes pro-
grams do not respond immediately and this may
temporarily delay system use.
In most situations, simply waiting a few moments
longer should be sufficient for the pending opera-
tions to complete.
If the system temporarily does not respond to
commands, the system can be easily reset. Sim-
ply push down the VOL/ON-OFF button for at
least 5 seconds. The system will turn off and
restart. After restart, all functions should be available.
If a navigation route was set, the route should
resume automatically.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a particu-
lar feature is not loading or responding. Often, a
quick system reset will resolve any issue you may
be experiencing. After restart, all functions will be
available as described above.
System Updates
Like many digital devices, the Infiniti InTouch
TMis
designed to allow for software updates as en-
hancements are developed and additional fea-
tures added. If you have questions about system
performance, it is recommended that you contact
an INFINITI retailer to ensure that your vehicle has
had the latest available software installed.
Operating Tips
Infiniti InTouch
TMprovides several methods of
operation to suit your preferences. The following
are suggested operating tips. ●
Operating the control panel, steering wheel
controls, or other controls too quickly can
cause a lag between the control and the
display. Operate the controls carefully and
allow the system to respond to your request.
● INFINITI recommends using Voice Recogni-
tion whenever possible to select options
while driving. Some touch screen function-
ality is intentionally unavailable during driv-
ing. Please view the available voice com-
mands by pushing the
(TALK) switch
and then selecting a category on the display.
● When looking for a street address or Points
of Interest (POI) , remember that you can use
Connected Search and Assisted Search
features within Infiniti InTouch
TMServices to
expand your search methods and results.
The Voice Recognition system recognizes a
defined set of commands. These commands
can be viewed in the display by pushing
the
(TALK) switch and then selecting
a category from the displayed list. The com-
mands can also be found in the Voice Rec-
ognition section under command list. For
additional information, refer to “Command
list” in this section.
ADDITIONAL SYSTEM INFORMATION
4-162Monitor, climate, audio, phone and voice recognition systems

Additional information:● Since the spare tire is not equipped with the
TPMS, the TPMS does not monitor the tire
pressure of the spare tire.
● The TPMS will activate only when the vehicle
is driven at speeds above 16 mph (25 km/h).
Also, this system may not detect a sudden
drop in tire pressure (for example a flat tire
while driving) .
● The low tire pressure warning light does not
automatically turn off when the tire pressure
is adjusted. After the tire is inflated to the
recommended pressure, the vehicle must be
driven at speeds above 16 mph (25 km/h) to
activate the TPMS and turn off the low tire
pressure warning light. Use a tire pressure
gauge to check the tire pressure.
● The “Tire Pressure Low — Add Air” warning
appears in the vehicle information display
when the low tire pressure warning light is
illuminated and low tire pressure is detected.
The “Tire Pressure Low - Add Air” warning
turns off when the low tire pressure warning
light turns off.
● The “Tire Pressure Low — Add Air” warning
appears each time the ignition switch is in
the ON position as long as the low tire
pressure warning light remains illuminated. ●
The “Tire Pressure Low — Add Air” warning
does not appear if the low tire pressure
warning light illuminates to indicate a TPMS
malfunction.
● Tire pressure rises and falls depending on
the heat caused by the vehicle’s operation
and the outside temperature. Do not reduce
the tire pressure after driving because the
tire pressure rises after driving. Low outside
temperature can lower the temperature of
the air inside the tire which can cause a
lower tire inflation pressure. This may cause
the low tire pressure warning light to illumi-
nate. If the warning light illuminates, check
the tire pressure for all four tires.
● The Tire and Loading Information label (also
referred to as the vehicle placard or tire
inflation pressure label) is located in the
driver’s door opening.
● You can also check the pressure of all tires
(except the spare tire) on the vehicle infor-
mation display screen. The order of the tire
pressure figures displayed on the screen
corresponds with the actual order of the tire
position. For additional information, refer to “Low tire pres-
sure warning light” and “Tire Pressure Low —
Add Air” in the “Instruments and controls” section
and “Tire Pressure Monitoring System (TPMS)”
in the “In case of emergency” section of this
manual.
WARNING
●
Radio waves could adversely affect
electric medical equipment. Those who
use a pacemaker should contact the
electric medical equipment manufac-
turer for the possible influences before
use.
5-6Starting and driving

Remember, drinking and driving don’t mix! And
that is true for drugs, too (over-the-counter, pre-
scription, and illegal drugs) . Don’t drive if your
ability to operate your vehicle is impaired by alco-
hol, drugs, or some other physical condition.
DRIVING SAFETY PRECAUTIONS
Your INFINITI is designed for both normal and
off-road use. However, avoid driving in deep wa-
ter or mud as your INFINITI is mainly designed for
leisure use, unlike a conventional off-road ve-
hicle.
Remember that 2-wheel drive models are less
capable than all-wheel drive (AWD) models for
rough road driving and extrication when stuck in
deep snow or mud, or the like.
Please observe the following precautions:
WARNING
●Spinning the front wheels on slippery
surface may cause the AWD warning
message to display and the AWD sys-
tem to automatically switch from the
AWD to the 2WD mode. This could re-
duce the traction. Be especially careful
when towing a trailer. (AWD models) ●
Drive carefully when off the road and
avoid dangerous areas. Every person
who drives or rides in this vehicle
should be seated with their seat belt
fastened. This will keep you and your
passengers in position when driving
over rough terrain.
● Do not drive across steep slopes. In-
stead drive either straight up or straight
down the slopes. Off-road vehicles can
tip over sideways much more easily
than they can forward or backward.
● Many hills are too steep for any vehicle.
If you drive up them, you may stall. If
you drive down them, you may not be
able to control your speed. If you drive
across them, you may roll over.
● Do not shift gears while driving on
downhill grades as this could cause
loss of control of the vehicle.
● Stay alert when driving to the top of a
hill. At the top there could be a drop-off
or other hazard that could cause an
accident. ●
If your engine stalls or you cannot make
it to the top of a steep hill, never at-
tempt to turn around. Your vehicle could
tip or roll over. Always back straight
down in R (Reverse) gear and apply
brakes to control your speed.
● Heavy braking going down a hill could
cause your brakes to overheat and fade,
resulting in loss of control and an acci-
dent. Apply brakes lightly and use a low
gear to control your speed.
● Unsecured cargo can be thrown around
when driving over rough terrain. Prop-
erly secure all cargo so it will not be
thrown forward and cause injury to you
or your passengers.
● Secure heavy loads in the cargo area as
far forward and as low as possible. Do
not equip the vehicle with tires larger
than specified in this manual. This could
cause your vehicle to roll over.
● Do not grip the inside or spokes of the
steering wheel when driving off-road.
The steering wheel could move sud-
denly and injure your hands. Instead
drive with your fingers and thumbs on
the outside of the rim.
Starting and driving5-11

When the ignition switch is pushed without de-
pressing the brake pedal, the ignition switch will
illuminate.
Push the ignition switch center:● Once to change to ACC.
● Two times to change to ON.
● Three times to return to OFF.
The ignition switch will automatically return to the
LOCK position when any door is either opened or
closed with the switch in the OFF position. The ignition lock is designed so that the ignition
switch position cannot be switched to OFF until
the shift lever is moved to the P (Park) position.
When the ignition switch cannot be pushed to-
ward the OFF position, proceed as follows:
1. Move the shift lever into the P (Park) posi- tion.
2. Push the ignition switch. The ignition switch position will change to the ON position.
3. Push the ignition switch again to the OFF position.
The shift lever can be moved from the P
(Park) position if the ignition switch is in
the ON position and the brake pedal is
depressed.
If the battery of the vehicle is discharged,
the push-button ignition switch cannot be
moved from the LOCK position.
Some indicators and warnings for operation are
displayed on the vehicle information display. For
additional information, refer to “Vehicle informa-
tion display” in the “Instruments and controls”
section of this manual.OPERATING RANGE
The Intelligent Key functions can only be used
when the Intelligent Key is within the specified
operating range.
When the Intelligent Key battery is almost dis-
charged or strong radio waves are present near
the operating location, the Intelligent Key sys-
tem’s operating range becomes narrower and
may not function properly.
If the Intelligent Key is within the operating range,
it is possible for anyone, even someone who does
not carry the Intelligent Key, to push the ignition
switch to start the hybrid system.
LSD2155LSD2020
5-14Starting and driving