2017 INFINITI QX30 heater

SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or outgoing voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the
navigation screen (if equipped) and the screen on a cellular phone. Making or receiving a call
is unavailable even though the antenna display indicates that it is possible to do so. The antenna display varies depending on the model
of cellular phone. This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation
screen may be different from those shown on the cellular phone screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or completely shut out radio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone. This is not a malfunction.
Noise is heard in the sound from the audio system while using a cellular phone. Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio system. This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless
LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after deleting the pairing information from both the cellularphone and the vehicle system.
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MONITOR SYSTEM
SymptomPossible cause Possible solution
The image on the display is not clear. The front of the camera lens is dirty.Gently wipe off the dirt with a damp soft cloth.
Moisture drops such as rain or snow form on the camera lens. Gently wipe off the drops with a soft cloth.
Light such as sunlight or a headlight beam from another vehicle directly enters the camera. This is not a malfunction. It will return to normal
when the light disappears.
Moisture condensation occurs in the camera lens due to rapid temperature change. This is not a malfunction. It will return to normal after
driving for short period of time.
Objects on the display may not be clear in a dark place or at night. Adjust the brightness or the contrast settings of the
screen.
The image on the display flickers. The vehicle is under fluorescent light. This is not a malfunction.
The colors of the object on the display look different from those of the actual object. This is a typical phenomenon for cameras.
This is not a malfunction.
Image does not appear on the display. The shift lever is not shifted to the R (Reverse)
position. Shift the shift lever to the R (Reverse) position.
[Automatic Display with Sonar] is OFF. Set [Automatic Display with Sonar] to ON.
The image appears on the display from the wrong angle. The lift gate is open.
Close the lift gate.
The image on the display is not clearly visible. Strong light or reflected light enters the camera. This is not a malfunction.
The sensor is not detective. There is ice or snow on the sensor. Flush out ice and snow with warm water.
There is dirt, mud or wax on the sensor. Gently wipe off the dirt with a damp soft cloth.
Vertical lines appear on the image. Strong reflected light from the bumper enters the
camera. This is not a malfunction.
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VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the command correctly. The interior of the vehicle is too noisy. Close the windows or make sure the other occupants
are quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the
command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following:
voice guidance is announced, a tone sounds, and an icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system prompts to repeat a command. Pronunciation is unclear.Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is
announced, a tone sounds, and an icon on the screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in
white on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area codes and dial codes, etc.
Voice recognition does not operate, and a tone sounds twice after pushing the <
>.The
<>is pushed before the system is ready to
accept voice commands. After turning on Infiniti InTouch, wait for the voice
recognition system to be ready before giving voice commands.
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SymptomPossible cause Possible solution
The USB memory device cannot operate with voice recognition. Depending on the device, an iPhone
Ror iPodRmay be recognized as a USB memory device. This is not a malfunction
More than one audio device is connected to USB port. Only one audio device can be operated with the voice recognition system even when multiple numbers ofdevices are connected. Select an audio source to operate with the voice recognition system.
The USB/iPod operation screen is grayed out. The audio device is not connected. Connect an audio device to the system. An audio source to be operated with the voicerecognition system has not been selected. Select an audio source to be operated with the voice
recognition system.
An error message is displayed when trying to select a track and operate the USB/iPod. The track information is being processed for
registration by the system. Song information will be loaded into the system
when a new audio device is registered for the first time or when the song information in the
pre-registered device has been changed. Wait for the loading to complete (this may take from a few minutes to up to an hour).
The number of songs stored on the connected audio device exceeds its capacity. Decrease the number of songs stored on the audio
device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs with information such as artist name, album
name, song name, and playlist, etc., will make voice recognition song search available.
The Navigation item is not displayed in the voice operation menu screen. Voice Recognition command preparation for the
navigation system is not completed immediately after the system is started. Display any screen other than the Voice Recognition
screen, and then push <
>.
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SymptomPossible cause Possible solution
The system does not correctly recognize a Point of Interest (POI) name spoken. There are some rare cases where a POI is unavailable
by Voice Recognition but the location can be found on the map. This is not a malfunction. Consider using an
alternative search method, like street address.
Partial or Alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched when nearby. This is not a malfunction.
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NOTE
4-138Display screen, heater and air conditioner, and audio system

WARNING
•Do not continue to drive if your vehicle over-
heats. Doing so could cause engine damage
or a vehicle fire.
•To avoid the danger of being scalded, never
remove the radiator or coolant reservoir cap
while the engine is hot. When the radiator or
coolant reservoir cap is removed, pressur-
ized hot water will spurt out, possibly caus-
ing serious injury.
•Do not open the hood if steam is coming out.
If the engine of your vehicle is overheating
(indicated by the engine coolant temperature
gauge) or if you feel a lack of engine power,
detect unusual noise, etc., proceed as follows:
1. Move and park the vehicle safely off the road and away from traffic.
2. Turn on the hazard warning flasher lights.
3. Apply the parking brake.
4. Press the P (Park) button. DO NOT STOP THE ENGINE.
5. Open all windows. 6. Switch off the air conditioner system (if
equipped).
7. Set the heater or air conditioner temperature control to maximum “HOT” and fan speed
control to maximum speed.
8. Exit the vehicle.
9. Visually inspect and listen for steam or coolant escaping from the radiator before
opening the hood.WARNING
If steam or water is coming from the engine,
stand clear to prevent getting burned.
10. Open the hood. For details, see Hoodin
the 3. Pre-driving checks and adjustments
section.
11. Visually check if the cooling fan is running.
12. Visually check the radiator and radiator hoses for leakage.
WARNING
Be careful not to allow your hands, hair, jew-
elry or clothing to come into contact with, or
get caught in, engine belts or the engine cool-
ing fan. The engine cooling fan can start at any
time.
13. After the engine cools down, check the coolant level in the engine coolant reservoir
with the engine running. Do not open the
radiator cap (if equipped).
14. If the level is low, remove the engine cool- ant reservoir cap and add coolant slowly
into the reservoir. After refilling the reser-
voir to the MAX level, install the reservoir
cap.
15. Close the hood.
Have your vehicle inspected or repaired. It is
recommended you visit an INFINITI retailer.
IF YOUR VEHICLE OVERHEATS
In case of emergency6-13

•When adding or replacing coolant, be sure
to use only INFINITI Genuine Engine Cool-
ant, BASF Glysantin G40 or equivalent in its
quality. The use of other types of engine
coolant may damage the engine cooling
system.
CHECKING ENGINE COOLANT LEVEL
NOTE
The coolant level must only be checked and cor-
rected when the engine is cold.
1. Park the vehicle on a level surface.Only check the coolant level if the vehicle is
on a level surface and the engine is cold.
2. Slowly turn cap
1half a turn counter-
clockwise to allow excess pressure to es-
cape.
3. Turn cap
1further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
3in the filler neck when cold, there is enough
coolant in coolant expansion tank
2. 4. If necessary, top up with INFINITI Genuine
Engine Coolant, BASF Glysantin G40 or
equivalent in its quality.
5. Replace cap
1and turn it clockwise as far
as it will go.
If the cooling system frequently requires cool-
ant, have it checked. It is recommended that you
visit an INFINITI retailer for this service.
CHANGING ENGINE COOLANT
An INFINITI retailer can change the engine
coolant.
Improper servicing can result in reduced heater
performance and engine overheating.
NDI1602
8-4Do-it-yourself