Blue link User’s Manual
Welcome to Blue link ........................................................................\
........................ 1
Hyundai vehicle o wner Privacy Policy ........................................................ 2
enrolling in Blue link ........................................................................\
................. 3
s etting Blue link Preferences and a lerts ...................................................5
Blue link Features o verview........................................................................\
... 7
a ccessing Blue link Features
smart Phone Mobile a pplication ......................................................... 9
Using Blue link in your Car ..................................................................... 11
Using Blue link online ........................................................................\
.... 12
i n-vehicle Wi-Fi ........................................................................\
................... 13
Blue link Features
Blue link Connected Care Package
Safety a utomatic Collision notification and a ssistance .................... 14
sos emergency a ssistance ............................................................. 15
enhanced r oadside assistance ..................................................... 16
Car Care Monthly vehicle Health r eport ..................................................... 17
a utomatic diagnostic trouble Code notification ...................18
s ervice link ........................................................................\
................... 18
on-d emand diagnostics ................................................................. 19
driving i nformation ........................................................................\
... 19
Maintenance a lert ........................................................................\
...... 20
s onata PHev exclusive Features .................................................... 21
Blue link r emote Package
Convenience r emote door Unlock/l ock .............................................................. 22
r emote Horn/lights ........................................................................\
.. 23
r emote start with Climate Control* ............................................ 24
Car Finder ........................................................................\
...................... 26
Safeguard s tolen vehicle recovery ................................................................... 27
s tolen vehicle slowdown ................................................................ 27
v ehicle immobilization ..................................................................... 28
Panic notification ........................................................................\
....... 28
a larm notification ........................................................................\
...... 28
v alet alert ........................................................................\
...................... 29
g eo-Fence ........................................................................\
..................... 29
speed a lert ........................................................................\
................... 30
Curfew alert........................................................................\
.................. 30
Blue link guidance Package
d estination s earch Powered by g oogle
tM ........................................ 31
i ndex ........................................................................\
.......................................... 34Features
accessible via the
Mobile a
pp
* not available on all models
t aBle oF Contents
1 i Blue link User’s Manual Blue link User’s Manual i 2
HyUndai veHiCle oWner Priva Cy PoliC y
your Hyundai vehicle may be equipped with technologies and services that use
information collected, generated, recorded or stored by the vehicle. Hyundai
has created a vehicle o wner Privacy Policy to explain how these technologies
and services collect, use, and share this information.
y ou may read our vehicle o wner Privacy Policy on the Hyundaiusa.com website
at https://www.hyundaiusa.com/owner-privacy-policy.aspx. i f you would like
to receive a hard copy of our vehicle o wner Privacy Policy, please contact our
Customer Connect Center at:
Hyundai Motor a merica
Hyundai Customer Connect Center
P.o . Box 20850
Fountain valley, C a 92728-0850
800-633-5151 [email protected]
Hyundai’s Customer Connect Center representatives are available Monday
through Friday, between the hours of 5:00 a M and 7:00 PM Pst and saturday
and sunday between 6:30 a M and 3:00 PM Pst (english). For Customer Connect
Center assistance in spanish or Korean, representatives are available Monday
through Friday between 6:30 a M and 3:00 PM Pst.Welcome to
Blue link® is a dynamic, telematics technology that allows Hyundai vehicles
to send—and receive—important and useful information.
t he system uses an enhanced cellular network, with automatic roaming, that
optimizes connections and prioritizes emergency requests. i n your vehicle,
Blue link uses voice-response technology, with the addition of gPs and
a live assistance team for selected needs.
With Blue link you get…
• automatic emergency assistance, in the unfortunate event of
a collision.
• t he convenience of d estination search, Powered by g oogle
tM*, as well
as the ability to remotely operate various vehicle features.
• t he peace of mind that comes with in-vehicle, on-demand diagnostics,
and more…
i n addition, selected features incorporate notifications
via your choice of
text messaging or email.
Please note that selected Blue link features and notifications require
that you first input information or set preferences online
. (see Blue
link Features o verview, pages 6-7.)
a n available smart phone mobile app gives you direct access to selected
r emote features such as r emote start with Climate Control* and r emote
d oor l ock/Unlock.
NOTICE: THIS VEHICLE MAY UTILIZES 3G WIRELESS TECHNOLOGY,
WHICH IS EXPECTED TO NO LONGER FUNCTION AFTER 2022. YOUR
VEHICLE WILL BE UNABLE TO CONNECT TO BLUE LINK SERVICES AFTER
2022 AND MAY NOT BE UPDATED TO SUPPORT OTHER TECHNOLOGIES.
* not available on all models. g oogle is a registered trademark of google inc.
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Blue link User’s Manual i 6
5 i Blue link User’s Manual
1. to get started with Blue link, log on to www.MyHyundai.com and select
the Blue link logo for your applicable vehicle.
2. s electing Preferences and a lerts
t his is where the rubber hits the road - where you are able to select, activate,
adjust and control the settings for the Blue link system in your Hyundai.
explore everything! you might be surprised at how easy to use - and practical
- many of these amazing features are:
• add s econdary drivers
• add emergency Contacts
• Update Blue link Pin
• set notifications
• v iew Monthly vehicle Health r eport
• activate r emote Features
• destination s end-to-Car by g oogle
tM*
• g eo-Fence*
• speed a lert*
• Curfew a lert*
• location sharing**
Blue link Home page
setting Bl Ue linK PreFerenCes and alerts
setting or Changing your Personal identification number (Pin)
to protect your vehicle and your privacy, many Blue link features—and
the smart Phone Mobile a pp—require a secure Personal identification number
(Pin) to allow activation. you will set your Pin during the Blue link enrollment
process.
t o change your Pin, select Update my Pin from the Blue link Home screen.
• input your MyHyundai account password, create a new Pin and keep a
record of it for later reference.
• y our Pin should not begin with a zero (0).
Personal identification number (Pin) Preferences screen
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a ccount s ettings
*only available on models equipped with factory-install navigation system
**not available on all models
Blue link User’s Manual i 10
9 i Blue link User’s Manual
smart Phone Mobile a pplication
you can download the Blue link Mobile a pps on your smart phone from the
following sites:
• iPhone
® — apple® app s tore
• android
tM — g oogletM Play
Please note:
• remote s tart with Climate Control is only available for Push Button
s tart-equipped vehicles with an a utomatic transmission or d ual Clutch
t ransmission (dC t) and Fully a utomatic temperature Control.
• see page 22 of this manual for additional information about r emote
s tart with Climate Control.
• t he app will display a pop up window giving users the option to open
or download the appropiate smartphone app based on their vehicle
selection.
• search “Hyundai Blue link” to quickly find all Blue link related mobile
apps on g oogle
tM Play or the a pp store.
aCCessing Bl Ue linK FeatUres
genesis i ntelligent a ssistant app
(a vailable for 2015 g enesis sedan only)
• When you first launch the app, you will be
prompted to log in with your
www.MyHyundai.com id and password.
• after logging in, tap on the Blue link icon on the
bottom of the screen for quick access to r emote
s tart and other features.
• you will be required to input your Blue link
identification number (Pin). (s ee page 5 of this
manual for Pin instructions.)
• y ou will also be prompted to connect your calendar, and other accounts
to enable the i ntelligent assistant to send you useful notifications based
on your preferences.
• y ou can always access the setup tutorial in the a pp support section found
in the app Menu.
Blue link a ppgenesis i ntelligent
a ssistant a pp
app images are subject to change without notice.
Blue link User’s Manual i 28
27 i Blue link User’s Manual
stolen v ehicle recovery
in the event your vehicle is reported stolen to law enforcement authorities,
the Blue link Customer Care Center can use the gPs system to help pinpoint
the exact location of the vehicle and assist in its recovery.
l og on to www.MyHyundai.com, select the Blue link logo for your
applicable vehicle, then select notification s ettings and set your alert
preferences.
• to inform Hyundai of the theft of your Hyundai vehicle, call
855-2- Bluelink (855-225-8354).
• a live operator will come online to assist you.
• y ou will be asked to verify your name, phone numbers, and Hyundai
Pin and provide verification that a police report has been filed,
including the case number.
• t he agent will initiate a stolen vehicle recovery signal to pin point
the vehicle’s location and will coordinate with law enforcement in its
recovery.
once the stolen vehicle recovery routine has been started, the owner will not
have access to Blue link services or be provided vehicle status or location,
due to personal safety issues. a t the conclusion of the recovery process, Blue
link will contact the owner and inform them of the vehicle’s disposition.
s tolen v ehicle slowdown
in the event your vehicle is reported stolen to law enforcement authorities,
they may elect to utilize this feature to gradually reduce engine power,
thereby slowing the vehicle’s speed and eventually bringing it to a complete stop.
• to inform Hyundai of the theft of your Hyundai vehicle,
call 855-2- Bluelink (855-225-8354).
• a live operator will work with law enforcement in initiating vehicle
slowdown and assist in the vehicle’s recovery.
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Blue link s tolen vehicle
r ecovery
vehicle i mmobilization
in the event your vehicle is reported stolen to law enforcement authorities,
they may elect to utilize this feature to completely turn off the engine once
the vehicle has been stopped using vehicle slowdown. this will prevent the
vehicle from being restarted until law enforcement has arrived on
the scene.
• to inform Hyundai of the theft of your Hyundai vehicle, call
855-2- Bluelink (855-225-8354).
• a live operator will work with law enforcement in initiating vehicle
immobilization and assist in the vehicle’s recovery.
Panic notification
this feature will notify any pre-selected persons if your vehicle’s remote panic
button is engaged, via your choice of text messaging or email.
•
in order to activate this feature, you must first log on to
www.MyHyundai.com and set your preferences as outlined on page 4
of this manual.
•
all individuals designated by you will be notified of your vehicle’s
precise location should the panic button be activated.
Please note: notifications are subject to adequate cellular coverage
and signal strength, and only available in the 50 United s tates.
alarm notification
in the event your vehicle’s alarm is activated, this feature will automatically
notify any pre-selected persons via your choice of text messaging or email.
•
in order to activate this feature, you must first log on to
www.MyHyundai.com and set your preferences as outlined
on page 4 of this guide.
•
y our pre-selected contacts will be notified if your vehicle’s
alarm is activated.
Please note: notifications are subject to adequate cellular coverage
and signal strength, and only available in the 50 United s tates.
Blue link User’s Manual i 34
33 i Blue link User’s Manual
alarm notification ........................................................................\
............................... 28
a utomatic Collision notification and a ssistance .............................................14
a utomatic diagnostic trouble Code notification ............................................ 18
Blue link Features ( operation Chart) ................................................................... 6
Car Finder ........................................................................\
.......................................... 26
Curfew a lert ........................................................................\
.......................................... 30
d estination s earch Powered by g oogle
tM ......................................................... 31
driving i nformation ........................................................................\
............................ 19
enhanced r oadside assistance ........................................................................\
...... 16
g eo-Fence ........................................................................\
........................................... 29
i n- vehicle Wifi ........................................................................\
..................................... 13
Maintenance a lert ........................................................................\
.............................. 20
Monthly vehicle Health r eport ........................................................................\
...... 17
on-d emand diagnostics ........................................................................\
.................. 19
Panic notification ........................................................................\
................................ 28
r emote d oor Unlock/l ock ........................................................................\
............... 22
r emote Horn/lights ........................................................................\
........................... 23
r emote s tart with Climate Control ....................................................................... 24
s ervice link ........................................................................\
.......................................... 18
sos emergency a ssistance ........................................................................\
.............. 15
smart Phone Mobile a pplication ........................................................................\
.. 8
s onata PHev exclusive Features ........................................................................\
.. 21
speed a lert ........................................................................\
.......................................... 30
s tolen v ehicle recovery ........................................................................\
.................... 27
s tolen v ehicle slowdown ........................................................................\
................. 27
Using Blue link in your Car ........................................................................\
.............. 10
Using Blue link online ........................................................................\
...................... 11
v alet a lert ........................................................................\
............................................. 29
v ehicle i mmobilization ........................................................................\
...................... 28
indeXnotes