Blue link User’s Manual i 14
13 i Blue link User’s Manual
BlUe linK ConneC ted Care Pa CKage
automatic Collision notification and a ssistance
in the event an accident occurs and an airbag deploys, an a utomatic
Collision notification signal will be automatically transmitted to the Blue link
Customer Care Center.
• Upon receipt of an a utomatic Collision notification, a trained Blue link
response operator will attempt to establish voice communication with
the vehicle occupants and dispatch appropriate services.
• if you are unable to answer, the operator will advise you that
emergency assistance has been notified and is on the way.
• t he operator will remain on the line until help arrives.
• emergency Contacts can be notified automatically via text messaging
or email. a dditionally, the Call Center agent can contact your
emergency Contact, if requested.
(emergency contacts can be set on
www.MyHyundai.com)
Please note: the a utomatic Collision notification feature is subject to
adequate cellular coverage, signal strength, and battery power, and
only available in the 50 United s tates. you must be an active Blue link
subscriber or within the initial free trial period to receive Blue link services,
including a utomatic Collision notification services.
in- vehicle Wi-Fi
• With Blue link, you can connect your vehicle to an available Wi-Fi network at
home, your local dealership or where available.
• a s more in-vehicle apps become available, you can use Wi-Fi to download
and/or upgrade apps at faster speeds.
Wi-Fi logo is a register trademark of the Wi-Fi a lliance.
Blue link User’s Manual i 16
15 i Blue link User’s Manual
enhanced r oadside assistance
enhanced r oadside assistance works in conjunction with your Hyundai
a ssurance r oadside assistance coverage and enhances your coverage by
transmitting your vehicle information and location to a specially trained
response center for quicker, more efficient assistance.
Using enhanced r oadside assistance
• Customers can press the Blue link button and say “r oadside assistance”
to speak to an agent for r oadside assistance.
• a trained Blue link operator will come on the line and ask about
the nature of the situation, then dispatch the appropriate roadside
assistance to the scene.
• With Blue link, the operator may be able to inform roadside assistance
of your exact location.
• t he sos button can also be used for enhanced r oadside assistance.
Please note: the enhanced r oadside assistance feature is subject to adequate cellular
coverage, signal strength, and battery power, and only available in the 50 United s tates.
y ou must be an active Blue link subscriber or within the initial free trial period to receive
Blue link services, including enhanced r oadside assistance services.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models
Watch & l earn more
about Hyundai Blue
link enhanced r oadside
a ssistance
sos emergency a ssistance
in the event of an emergency, you can request emergency assistance 24/7, 365
days a year, by pressing the dedicated sos button in your vehicle.
Using sos emergency a ssistance
• Press the dedicated sos button.
• a trained Blue link operator will come on the line and ask about the
nature of the emergency and then dispatch the appropriate emergency
assistance to the scene.
• if you are unable to answer, the operator will advise you that emergency
assistance has been notified and is on the way.
• t he operator will remain on the line until help arrives.
• emergency Contacts can be notified automatically via text messaging
or email. a dditionally, Call Center agent can contact your
emergency Contact, if requested.
(emergency contacts can be set on
www.MyHyundai.com)
Please note: the sos emergency a ssistance feature is subject to adequate cellular
coverage, signal strength, and battery power, and only available in the 50 United s tates.
y ou must be an active Blue link subscriber or within the initial free trial period to receive
Blue link services, including sos emergency a ssistance services.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models
Watch & l earn more
about Hyundai Blue link
emergency a ssistance
Blue link User’s Manual i 22
21 i Blue link User’s Manual
sonata PHev exclusive Features
s tandard Connected Care Package Features Plus:
(3 years standard - enrollment required)
• Charge s tatus
• Plug and Charge status
• t ime left until fully charged
• exisiting battery level
• real-time electric and fuel range
• Charge scheduling
• start or stop charging
• set up charging schedule with days of the week and time
remote Package:
(3 month trail - enrollment and credit card required)
• standard r emote Features (see page 7)
standard guidance Package Features Plus:
(3 month trial - enrollment and credit card required)
• nearby Charge s tation search and s end-to-Car
Features accessible via the
Blue link Mobile a pps
BlUe linK reMote Pa CKage
remote d oor Unlock/l ock
With this feature, you can lock or unlock your vehicle doors from virtually
anywhere by using the Blue link Mobile a pps, or using the Blue link owner’s
website.
•
t o use this feature, you must have a Blue link Personal
identification number (Pin). to create or change your Pin, log
on to www.MyHyundai.com. s ee page 5 of this manual for more
information.
t o a ctivate r emote d oor Unlock/l ock
• By Mobile a pp: select r emote features and door UnloCK or door
loCK, as desired.
enter your Blue link Pin.
t he command to lock or unlock your doors will be sent to your
vehicle.
• By website: l og on to www.MyHyundai.com, select Blue link.
s elect r emote d oor Unlock/l ock.
s elect l ock doors or Unlock d oors and input your Blue link Pin.
Please note: a fter Blue link unlocks the doors, they will remain
unlocked for only 30 seconds. this auto relock is designed to
enhance vehicle security by relocking the doors if the doors are
not opened within 30 seconds.
r emote services are subject to adequate cellular coverage and
signal strength, and only available in the 50 United s tates.
Blue link User’s Manual i 26
25 i Blue link User’s Manual
Preconditions:
ignition is oFF
a larm is armed (i.e., vehicle locked by key fob r emote door lock)
g earshift level is in the “P” (park) position
Brake pedal is not depressed
engine hood is securely closed
a ll the doors are closed and locked
t he tailgate or trunk lid is closed
t he security/panic system is not activated
t he proximity key is not inside the vehicle
t he battery power is not low
v ehicle is located in an open area
i t has been less than 4 days since last vehicle ignition off
v ehicle located in area with good cell reception
v ehicle is not connected to a charger.
r emote s tart with Climate Control will terminate:
a fter 10 minutes or after selected engine timer runs out
Brake is pressed without proximity key inside vehicle
a larm is triggered without proximity key inside vehicle
d oor/trunk is opened from inside the vehicle
notice: laws in some communities may restrict the use of the features that
remotely start the engine. For example, some laws may require a person
using the remote start feature to have the vehicle in view when doing so
or limit the length of time a vehicle engine may idle. Please check local and
state regulations for any requirements and restrictions on remote starting of
vehicles and engine idling time.
W arning!
do not remote start vehicle in an enclosed environment (i.e., closed garage). Prolonged
operation of a motor vehicle in an enclosed environment can cause a harmful build-up of
carbon monoxide. Carbon monoxide is harmful to your health. exposure to high levels of
carbon monoxide can cause headaches, dizziness or in extreme cases unconsciousness
and/or death. d o not leave children or animals unattended in a vehicle while using the
remote start function.
C aUtion!
if the vehicle’s windshield wipers are left on when the vehicle was last driven, then the
wipers will turn on if the remote start function is activated. to avoid damage to the wiper
blades (i.e., due to heavy ice or snow accumulated on the windshield), please always turn
the vehicle’s windshield wipers off when parking the vehicle.
Car Finder
t he mobile app feature enables you to find your vehicle on a map if you
are within a 1-mile radius of your vehicle and gives you the ability to save
your vehicle’s location for future reference.
• to use this feature, you must have a Blue link Personal identification
number (Pin). to create or change your Pin, log on to
www.MyHyundai.com. s ee page 5 of this manual for more information.
to a ctivate Car Finder via Mobile a pp
• select Map from the Home Menu.
• s elect Find My Car where you will be prompted to sear CH or tag a new
location.
• to s earch within a 1-mile radius
enter your Blue link Pin.
t he command will be sent to your vehicle and the vehicle location
will be shown on the map.
i f your vehicle is outside a 1-mile radius, you can still save
the location of your vehicle by tagging it on the map.
Features accessible via the
Blue link Mobile a pps
Watch & learn more
about using Hyundai Blue
link Car Finder