CUSTOMER INFORMATION
156 || 157
C
USTOMER INFORMATION
*if equipped
CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to\
get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q:
How do I set the vehicle clock?
A:
See page 55. For vehicles with navigation, the time is automatically set\
using
GPS signals.
Q:
Why doesn’t the vehicle start when I press the ENGINE START/STOP button?
A:
The brake pedal must be pressed to start the engine.
Q:
What is the AUTO setting on my headlight lever?
A:
When in the AUTO position, the vehicle’s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q:
Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote* is within range?
A:
If you pull the handle too quickly, the system may not have time to confirm the
door is unlocked. Wait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q:
After my battery was disconnected or went dead, the audio system is aski\
ng for a
code. Where do I find this?
A:
In most cases, you do not need to enter a code. Turn on the vehicle, then press
and hold the audio power button until the system reactivates.
Q:
Why can’t I operate Pandora* through the audio system?
A:
Audio may be streaming through Bluetooth Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\
.
Some phones may prompt you to “Allow” a connection.
Q:
Is my phone compatible with Bluetooth features? How do I pair my phone?
A:
To check phone compatibility, visit handsfreelink.honda.com (U.S.) or www.
handsfreelink.ca (Canada). Once there, select your vehicle and phone, \
then click the
image of your phone to check feature compatibility. For pairing instructions,
see page 80 in this book.
Q:
Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?
A:
You can press the Talk button a second time to interrupt the guidance. Or, you can
turn guidance on or off permanently via System settings. See page 54 . Q:
Why can’t I select an item using the selector knob or touchscreen?
A:
To prevent driver distraction, certain items are limited or inoperable wh\
ile the vehicle
is moving. Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A: Check the label on the driver’
s doorjamb (the upright piece to which the door latches).
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve to
your satisfaction, please discuss it with the dealership’s service manager or general
manager. If you are dissatisfied with the decision made by the dealership’\
s management,
contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
When you call or write, please give us the following information: •
Vehicle Identification Number
•
Date of purchase
•
Odometer reading of your vehicle
•
Your name, address, and telephone number
•
A detailed description of the problem
•
Name of the dealer who sold the vehicle to you
*if equipped
VOICE COMMAND INDEX
160 || 161
INDEX
n Audio Commands*
The system accepts these commands on most screens. Audio volume levels c\
annot
be controlled using voice commands.
FM/AM Radio Commands •
Audio on**
•
Audio off**
•
Radio FM
•
Radio AM
•
Radio tune to # FM (#: frequency,
e.g., 95.5)
•
Radio tune to # AM (#: frequency,
e.g., 1020)
•
Radio FM preset # (#: 1 to 12)
•
Radio AM preset # (#: 1 to 6)
SiriusXM Radio Commands •
Radio SXM
•
SXM channel # (#: 0 to 255)
•
SXM channel (channel name)
•
Radio SXM preset # (#: 1 to 12)
Pandora Commands (U.S. only) •
Pandora
•
Pandora play Disc (CD) Commands
*1
• Disc
•
Disc play
•
Disc play track # (#: 1 to 30)
USB Commands •
USB
•
USB play
•
USB play track # (#: 1 to 30)
iPod Commands •
iPod
•
iPod play
•
iPod play track # (#: 1-30)
Bluetooth Audio Commands •
Bluetooth audio play (may not
work on all phones)
AUX Commands •
Aux audio play
•
Music search
•
List album (specify album)
•
List artist (specify artist)
•
List composer (specify composer)
•
List genre (specify genre)
•
List playlist (specify playlist)
•
Play album (specify album)
•
Play artist (specify artist)
•
Play composer (specify composer) •
Play genre (specify genre)
•
Play playlist (specify playlist)
•
Play song (specify song)
•
What/Who am I listening to?
•
Who is this?
•
What’s playing?
•
Who’s playing?
•
What album is this?
Song By Voice
™ Commands
Available for tracks stored on an iPod or USB device.
*models with navigation *1 if equipped
**These commands toggle the function on and off, so the command may not match your intended action.
INDEX
Airbags................................................................ 12–17Advanced airbags ................................................ 12
Airbag care ............................................................ 17
Airbag system components ................................ 16
Airbag System Indicators ................................... 14
Front Airbags ......................................................... 12
Side airbags .......................................................... 13
Side-curtain airbags ............................................ 13
Android Auto ............................................................ 70
Apple CarPlay .......................................................... 69
Audio operation ................................................. 56–77
Android Auto ......................................................... 70
Apple CarPlay ....................................................... 69
Auxiliary input jack (AUX) ................................... 57
Bluetooth audio .............................................. 64, 77
Compact Disc ........................................................ 74
FM/AM radio ................................................... 61, 72
iPod ................................................................... 62, 75
MENU button ................................................... 74–79
Pandora .................................................................. 78
SiriusXM Radio ..................................................... 73
Song by Voice ..................................................... 160
Sound ..................................................................... 59
SOURCE ............................................................ 72–79
Steering-wheel controls ..................................... 58
Truck Bed Audio ................................................... 79
USB flash drive ............................................... 63, 76
USB port ................................................................. 56
Braking Anti-Lock Brake System (ABS)
........................ 108
Brake Assist System .......................................... 108
Collision Mitigation Braking System (CMBS) 117
Foot brake ............................................................ 108
Parking brake ...................................................... 108
Brightness control .................................................. 38
Carbon monoxide ...................................................... 8
Cargo lights .............................................................. 39
Child safety......................................................... 18–24 Childproof door locks
........................................... 35
Child seat Child seat with lap/shoulder belt
.................... 22
Child seat with tether ........................................ 23
LATCH-compatible ............................................. 21
Selecting a child seat ....................................... 20
Climate control .................................................. 50–53
Heated seats ......................................................... 53
Heated steering wheel ........................................ 52
Heated windshield ............................................... 52
Clock........................................................................\
.. 55 Contact us
.............................................................. 157
Cruise control ................................................ 111–113
Adaptive Cruise Control .................................... 112
Customized features ............................................... 54
Doors ........................................................................\
. 35Front-door inner handle
......................................
35
Lock tab .................................................................. 35
Master door-lock switch ..................................... 35
Engine Emergency engine stop
..................................... 128
Engine compartment cover .............................. 141
ENGINE START/STOP ................................ 106, 128
Floor mats ................................................................. 46
Forward Collision Warning (FCW) ...................... 117
Frequently-asked questions ................................ 156
Fuel Fuel information
.................................................. 122
Refueling ...................................................... 123–124
Fuses ............................................................... 134–136
Changing .............................................................. 136
Location ............................................................... 134
Gear selection ............................................... 107–109
Shifting ................................................................. 107
HandsFreeLink ................................................... 80–89
Dialing .............................................................. 82, 86
E-mail ...................................................................... 88
Making a call ................................................... 82, 86
Pairing a phone ............................................... 81, 85
Phonebook ....................................................... 82, 86
Siri Eyes-Free ........................................................ 89
SMS text messaging ............................................ 88
Speed dial ........................................................ 82, 87
Steering-wheel controls ............................... 80, 83
TALK button ........................................................... 84
Voice prompt ................................................... 86, 87
Headlights .......................................................... 39–40
Headlight-wiper integration ............................... 41
High beams ...................................................... 39–40
HomeLink .................................................................. 49
HondaLink................................................................. 67 Assist
...................................................................... 87
Immobilizer ............................................................... 28
INFO button .............................................................. 30
Instrument panel indicators ............................ 26–29
Jump starting ......................................................... 126
Keyless Access System ......................................... 32
Lane Keeping Assist System (LKAS).................. 115
LaneWatch
............................................................. 114
Lights ................................................................... 38–39
Cargo area lights .................................................. 39
Exterior lights ........................................................ 39
Fog lights ................................................................ 39
Interior lights ......................................................... 38
Light bulbs ........................................................... 154
Maintenance.................................................. 137–152 Battery
.................................................................. 145
Brake fluid ........................................................... 145
Engine oil ..................................................... 142–143
Maintenance Minder ................................. 138–139