2017 HONDA RIDGELINE Navigation Manual

128
uuTroubleshooting uMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward
by one hour.The clock setting is automatically updated based on your GPS location. If you are
driving near a time zone border, the automatic update likely is the reason.
How do I change the interface language?Press the (Home) icon and then select Settings > System > Others tab >
Language .
Select the desired language for system language.
For more information, see the Owner's Manual.
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Reference Information
System Limitations................................130
GPS ......................................................130
Address Calculation ..............................130
Database ..............................................130
Customer Assistance .............................132
Resolving Problems ...............................132
Obtaining a Navigation Update .............132
Honda Automobile Customer Service Contact Information ............................132
Visiting Your Dealer ..............................133
Map Coverage ......................................133
Traffic Information ................................133 Legal Information
................................. 134
User Agreement ................................... 134
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Reference Information
System Limitations
GPS
The signals received from GPS satellites are
extremely weak (less than a millionth of the
strength of a local FM station) and require
an unobstructed view of the sky. The GPS
antenna is located in the dashboard. The
signal reception can easily be interrupted or
interfered with by the following:
• Metallic window tint on the front or side windows
• Cellular phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, highway overpasses, tunnels, or overhead electrical power
wires GPS is operated by the U.S. Department of
Defense. For security
reasons, there are
certain inaccuracies bu ilt into GPS for which
the navigation system must constantly
compensate. This can cause occasional
positioning errors of up to several hundred
feet (meters).
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addr esses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police stations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local information sources.
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uuSystem Limitations uDatabase
Reference Information
The database does no t include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law enforcement
• Emergency, rescue, medical, or other assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update P. 132
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
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Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 124
Or, please contact your dealer.
• For traffic-related issues:
2 Traffic P. 125
• For reporting issues with the database or
places/landmarks:
• Visit
https://my.garmi n.com/mapErrors/
report.faces?utm_source=garmin&ut
m_medium=webpage&utm_content=
support&utm_campaign=errorreport
• Or call Garmin OEM support directly at
(855) 607-2536.
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.: www.hondanavi.com
• Canada: www.honda.ca
You can also contact your Honda dealer for
further information regarding the update
program available for your vehicle.
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)
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133
uuCustomer Assistance uVisiting Your Dealer
Reference Information
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service advisor can refer the issue to
the factory so that a solution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.
Map Coverage
The system provides maps for the
contiguous United States, Canada, Mexico,
Puerto Rico, US Virgin islands, Cayman
Islands, Bahamas, French Guyana,
Guadeloupe, Martinique, Saint Barthelme,
and Jamaica. The naviga tion system will not
work in other countries.
Traffic Information
Continuously updated traffic information is
available in major metr opolitan areas across
contiguous United States and some cities in
Canada.
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Reference Information
Legal Information
User Agreement
The content provided (“Data”) is licensed,
not sold. By opening this package, or
installing, copying, or otherwise using the
Data, you agree to be bound by the terms
of this agreement. If you do not agree to
the terms of this agreement, you are not
permitted to install, copy, use, resell or
transfer the Data. If you wish to reject the
terms of this agreement, and have not
installed, copied, or used the Data, you
must contact your retailer or HERE North
America, LLC (as defined below) within
thirty (30) days of purchase for a refund of
your purchase price. To contact HERE,
please visit www.here.com .
The Data is provided for your personal,
internal use only and may not be resold. It is
protected by copyright, and is subject to the
following terms (this “End User License
Agreement”) and cond itions which are
agreed to by you, on the one hand, and
HERE and its licensors (including their
licensors and suppliers) on the other hand.
For purposes of these terms, “HERE” shall
■END USER TERMS
mean (a) HERE North America, LLC with
respect to Data for the Americas and/or the
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The Data includes certain information and
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notices set forth at the following URL:
http://corporate.navteq.com/
supplier_terms.html.
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■ TERMS AND CONDITIONS
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(b) the recipient agrees to the terms of this
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vehicle navigation, positioning, dispatch,
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uuLegal Information uUser Agreement
Continued
Reference Information
real time route guidance, fleet management
or similar applications; or (b) with, or in
communication with, including without
limitation, cellular phones, palmtop and
handheld computers, pagers, and personal
digital assistants or PDAs.
Warning: This Data may contain inaccurate
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comprehensive geographic Data, any of
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uninterrupted or error free. Disclaimer of Warranty:
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exclusion may not apply to you.
Disclaimer of Liability: HERE AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
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YOU IN RESPECT OF ANY CLAIM, DEMAND
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